one of the warmest, friendly professional experiences I've have had. They made me feel at ease and…read moreI'll be forever grateful.

Dr. Sharma and his entire office were wonderful from start to finish. My daughter had her wisdom…read moreteeth removed right before Christmas, and the experience could not have gone more smoothly. From the initial consultation through the procedure and follow-up, the staff was incredibly caring, professional, and clear about every step of the process. They truly followed through on everything they explained, which gave us a lot of peace of mind. We highly recommend Dr. Sharma and his team.

Dr Kapitan is the the best oral surgeon around! There is no other surgeon I would wholeheartedly…read moretrust with my teeth but him! He is amazing, kind and truly knows what he is doing ..He patiently takes the time to explain the procedures in depth . I'm am so glad I gave him the opportunity to work on my teeth given the past horrible experience I went through in the past where I was promised that they would replace my missing teeth then turned out they didn't deliver as promised and told me I had no others options left expect to wear a flipper! I felt I was let down and I had no other choice until I met Dr Kapitan and he assured me he would be able replace my missing teeth! He has superceded my expectations 100 percent!

Doctors are great but the office staff need better customer service. Two older kids had wisdom…read moreteeth out at the Billingsley Road office. I made an appointment for another child and told them what kind of insurance I had (medical and dental). Never heard caution re: my insurance until I arrived at my appointment. After I was at the office, they informed me that they don't accept my insurance and I may be responsible for 100% of the cost of the surgery! Waste of my time and theirs!! This should all be checked prior to arrival!! Also (this is little) but everyone sends appointment confirmations now and I got nothing from them (no phone call, no text, no email). I had to call them to make sure I had the right day and time, and to confirm the address. Would be nice for them to reach out to me.

Sarah is a great hygienist and is very thorough. I am never anxious when I am going to my…read moreappointment. That's important to me. If

I used to love it here but I don't know what happened. The two dentists I went to for for YEARS at…read moreFriendly Dental were wonderful, however, the last time I went, there was a new dentist who came across more like a salesman. My whole family felt the difference in style--always an up-sell. A few members of my family suddenly needed many fillings due to numerous cavities that suddenly appeared. I'm not sure they were necessary since our past exams had indicated exceptional dental health. The new dentist said we needed MANY fillings. A few weeks after receiving these fillings, a few started to crumble. I was going to go back for him to fix his work but instead made the decision it was time to find a new place for me and my family.The customer service at the front desk was not "friendly" as their name suggests. I was so bummed because they've gone way downhill.

Never been a fan of Dentist visits but Dr Swann and his staff are worthy of a 5 star rating. Very…read moreprofessional and I can highly recommend them! Choosing a Dentist is very hard to decide which one to choose but I highly recommend Dr Swann and staff!

I recommend this business for your dental surgical needs. People here are friendly, professional…read moreand take excellent care of their patients!

Implant failed after 3 months. Wouldn't reimburse me for surgeries even though they were the…read morereasons the implant failed. Perforated my sinus membrane first surgery and didn't tell me until the next visit. Would have been nice to know why I bleed so much heavier and threw up blood for 2 days. So after a year of surgeries and healing, I am stuck with no tooth and sinus problems I never had before. I work in the medical field and I know things happen and would have been happy to move on if he would have given me a reasonable refund. Stand behind your work and take responsibilities for your failures.

From the owner: Specializing in: - Oral & Maxillofacial Surgery…read more- Dentists

I was hit with the ol' Bait and Switch. I was told that I would be provided a "free consultation"…read morefor a dental implant, however once I arrived I was told that the x-ray that I brought was too old for them to use (convenient) and that I needed to have another one done. So I paid the co-pay for what I was told was "just the x-ray" and proceeded with my "consultation". Fast forward 3 weeks, I received an additional bill in the mail for the portions of the "free consultation" that were not covered by insurance. I understand an estimate of benefits is an estimate, and is sometimes off slightly. I called and asked for a breakdown of where my copay went and all charges just to get a better understanding of the situation. Upon speaking with Greater Charlotte I found out what actually happened was: I was actually charged for the " free consultation" and the x-ray. Half of the co-pay was applied to the "consultation" and the other half to the x-ray. ( I was told that I was only paying for the x-ray). The team members that I spoke with over the phone were not rude in tone, but very passive aggressive. They apologized " that "I" misunderstood, and "I" didn't know how things worked, and that it was all the insurance company's issue and had nothing to do with them", even after telling them my issue was with what THEY told me. The remaining balance was not a large amount (roughly $30), however it was principal at this point. The crazy part is, I was in the process of actually using this office to complete a very expensive procedure that I intended to pay for out of pocket. As a businessman I operate largely on principal. Fool me once, (tell my my consult is free then charge me for it) shame on you. Fool me twice...... you can't get fooled again. ISO a trustworthy Oral surgeon.

I hadn't been yet but I think it's going to be a three-star because they could give you a tour of…read morethe office and Sammy rooms and all work could be done

Regretfully, I have had two occasions to partake of their care. Dr. Alessandrini is a super…read moredentist, in fact a dentist AND a MD (medical doctor). He really does know what he is doing, is pleasant, lays everything out for you and answers your questions. His staff are equally super, pleasant and overall nice, from reception through operations and out through billing. Billing does the insurance work and accepts just about any credit cards for your co-pay. I learned a lot and had absolutely no problems with healing, pain or after surgery. You are having oral SURGERY, so this is not just a walk in the park. Make certain that you have someone there to drive you home and it is not a great idea to go back to work after the procedures. Make certain that you do get a prescription for Amoxicillin and take your dose an hour prior to your surgery. In fact, it is a good idea to take a prevention dose before any dental work. Your mouth has a lot of not so wonderful bacteria and will flow into your system via dental work. That includes cleanings. Be smart and safe. Don't dread the implant treatment. It is done nicely and correctly with Dr Alessandrini and you will be surprised at how easy it all was. Highly recommended.

Came here today to get my wisdom teeth out, and the entire process was so smooth. Dr Alessandrini…read morewas amazing with the entire process. He even reached out directly to see how was I feeling, I would recommend him in a heartbeat, the entire staff was super friendly and accommodating as well. Come check the team out they are so worth it, overall amazing experience will come back here again. Cheers to the team.

Very nice staff and have always been satisfied with the quality of the dental care…read more I would recommend them ...

Going back to my childhood in the 1970s, I had some questionable dental work done…read more Cut to ten plus years ago, when I met with Dr. Betancourt. He has painlessly brought my teeth into the 21st century! The office is immaculate and everyone is very friendly! They do great work!

I bet down on a popcorn kernel. Was having some tooth pain. They got me in very quickly. Extremely…read morenice staff. Very nice building. Took care of my issue. And now they're gonna be my primary dentist. I've already got some new things scheduled.

From the owner: Located in Pineville, NC, Aspen Dental provides comprehensive and affordable dental services. Our…read moreofferings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.