BEWARE spending your hard earned money at
Kohl's. After many…read moreyears of faithful shopping there,
this just occurred. Looking for a new place to
spend all of our gift purchases.,
Wow, just wow. We do Xmas up big in my family,
very big. For the last several years at least 98% of
our Xmas for 7 people plus have all come from
Kohl's. THAT ENDS HERE
2 days after Xmas, my daughter from DC
attempted to return 2 shirts in your store with
receipts for a gift card, which she intended to
spend that day. Imagine her shock at being told
that she couldn't. After asking for the manager,
who l'm told was nice but not helpful, she was told
that her only option was to issue a credit back to
my Kohl's charge, which we paid off as we went,
by the way, here's the kicker, even with her
receipts, they would only offer to issue the credit
for less than half the amount I had paid. They
claimed they had to treat it as a return that had no
receipt, even though the receipt was in their
hands. So they wanted to issue a credit for 20. on
a paid off account for shirts I'd paid over 40 for.
Veither shirt was on clearance by the way, not
that that should even matter, we had receipts
This is beyond insane. Totally unacceptable
Besides my family, I've already discussed this with
3 friends and will be writing extremely negative
reviews on every public platform that I am part of
How dare Kohl's pull a stunt like this.I guess they
see no value in a good customer. #kohls
