When I went to pick up my car, it wouldn't start because the service staff had drained the battery…read more To throw salt in the wound, the work done on the frontend caused a metal-on-metal, grinding noise soon after we left the premises. Not going back.

Unfortunately I have had mixed results with the Kilmarnock Auto Clinic. When I have had oil changes…read moredone while I waited they were very good. But when I have tried to schedule more involved work, they scheduled the work without having the parts, even though they knew specifically what parts were needed. I was left with the feeling that they did not care about my business or my time.

I would highly recommend Tappahannock Chevrolet service department. I especially want to thank Jose…read moreand the service department for the outstanding service they performed on my vehicle. Jose went above and beyond knowing I was going to be driving on vacation. He made sure that my vehicle was Road ready and I really appreciate that!

We purchased a new truck here last week. We had been to several other dealerships before coming…read morehere, and their service to their customers is the most welcoming and "family" like. We had our 9 year old son with us and he grew quite bored and hungry through the process. The general manager made sure to keep him fed and occupied, but still within our sights while we decided on which specific truck would best suite our needs and then completing the paperwork. We walked in about 30 minutes before closing and they were content to stay until the deal had closed. I always get an anxious feeling when buying a new vehicle, but their gracious hospitality helped put me at ease and helped me feel confident in our purchase. I'm proud to say that we are now part of the Tappahannock "Chevy" family after buying our truck there!

Paid for a complete new 3 inch exhaust system over a year ago, just found out the only 3 inch pipe…read moreis the tail pipe. I have sent business to these folks, I will never do business here again or will anybody I know.

Friendly shop and professional work. Support small local businesses whenever possible. When i am in…read moreKilmarnock, Va. again and in need of maintenance on my vehicle i would definitely stop in to their shop! Thanks, Timi

I've used Randy's for about 5 years and have found them to be excellent mechanics, with excellent…read morestaff. They care about getting your vehicle fixed as soon as they can, and assuring it is "Dunn-Rite". Their shop is new, clean and well equipped. They even sell used cars and some are very interesting. Prices are good and fair. Try them. I don't think you will go anywhere else afterwards.

I bring my Lexus to Randy's for oil changes, tire rotations, annual inspection and other work (ex.,…read morebrakes). I am very satisfied with their work and everyone who works there is pleasant. The prices are reasonable and they follow up to ensure you are satisfied with their work.

Found a giant bolt in my tire and called Alex. He offered to come out and patch it at my house. You…read morecan't beat the price, hospitality and service like he provided today. O'Grady's will get all of my auto maintenance needs business for as long as we live in Heathsville.

I can't say enough good things about this business. I've been taking my cars there for 4 years now…read moreand they've been the easiest automotive shop I've ever dealt with. They are fast, reasonable and have NEVER tried to upsell me. Highly recommended

Took my truck to have 4 new tires installed. They cracked my chrome wheel and told me the wheel was…read moremanufactured cheap. The owner takes no responsibility for the employee's work. This guy has no morals just excuses. My wheel will cost over $700 to replace. This place is no good. The employee rushed it and messed up my wheel plain and simple.

Quick, fast, and friendly…read more Thanks for plugging my tire asap, I'll be a repeat customer!!

Sold me a used tire that had a "bubble" which will not pass inspection I learned on 3-20-15 when I…read moretried to get the vehicle inspected, and should not have been among tires to be sold. The inspecting facility informed me that the cord in it is busted/broken and is dangerous, as it can easily blow out with that there. I don't feel I should have to buy another tire as Steven told me when I called & informed them about the "bubble"; they should replace it with another used tire that will pass inspection.

Bay auto's Staff are very knowledgeable and their prices are fair. They take great care of my cars…read moreservice needs.!

Quality of the service and the price were better than we expected, especially because it was urgent…read morecare on a holiday weekend!