I just want o share my experience at Meineke and how impressed I continue to be with their service…read more This was the third time I brought one of my cars to them and as always, the team was friendly and  professional. They diagnosed the issue quickly, kept me updated throughout the process, and completed the repair faster than I expected. I highly recommend them to anyone looking for reliable, trustworthy auto repair. Frank L.

You are pretty much forced to get an appointment, but when you do they fail to get you in on time…read more(been waiting 40 mins past appointment time with no sign of my vehicle even going into the shop). Poor service and work ethic. Does not value customers time and have lost this customer as a result. Consistently bad experience with poor time management.

My patient was in a hit and run in his handicap van... they volunteered their van to transport him!…read moreIf I ever need service I will go to them! Wonderful people!

I just want to take the time to thank Joyce, Abbey, Daniel etc at Modr's service center. I was…read moredriving from Va Beach when my car broke down in New Kent and they were able to turn a negative into a positive. The hospitality and grace that was displayed will forever be imbedded in my heart.

Promises not kept. I was told this was an easy one. 2 days. Bring it next Monday…read more 3 1/2 weeks later still not ready

Poor customer service. After speaking with them about my insurance claim it took weeks to even get…read morea response from them. After being called and told to call and schedule an appointment they did not answer the phone and when they did I was placed on hold for 25 minutes. Tried to call back and they answered and hung up the phone. Cant say anything about their work as I will not be using them. Customer service is terrible.

Horrible dealership. I bought a used truck from them and 3 days later it started knocking. They…read morelooked at it and said nothing was wrong. Even after I showed them a video of another truck making the noise and how to fix it. 1. They offered to fix it at my cost. 2. Sell me a $5000 warranty for 3 years. After I said that wasn't acceptable they refused to speak to me anymore.

This dealership is the family owned type in which nepotism is king, this allows people who…read morenormally would not be allowed to work with customers the ability to do so, as a result, the service is bad, the level of disrespect shown to potential customers is immense, you are unable to even complain about said treatment as they believe their right to act like they do is more important than your rights as a consumer, you know the type, plenty of other places to shop thankfully

I live the metro DC area, my son is a college student in Richmond. His car wouldn't start we…read morethought it was most likely the battery. After considering some options I decided to search mobile mechanics here on Yelp! Steve responded quickly to my request with a price and an time for service. One of the mechanics arrived at my son's place and changed the battery...my son said he was really cool. We paid and Steve emailed the receipt. It was quick, easy and professional, not to mention incredibly convenient! This type of service is clearly better than going to a brick and mortar and Steve and his crew are kind and professional. If you've never used a mobile mechanic do yourself a favor and try it...and try THIS COMPANY

From the owner: We realize that this is a very trying time for the community and our customers. We want to…read morere-assure you that River City Fleet Services is still open and can still take care of your vehicle's maintenance and repairs (including breakdown assistance). We are very Covid-19 aware (using hand sanitizers and wiping down the vehicle's interiors and handles), to help prevent the spread of the virus. Let us know if you would like to schedule any maintenance and repair services. River City Fleet Service, Inc. of Ashland, VA, can handle any major or minor truck and fleet repair. We have been delivering professional fleet repair and maintenance services to the people of Ashland since 2019. The specialist team at River City Fleet Service, Inc. uses the latest technology to make sure your fleets are on the road quickly. River City Fleet Service, Inc. is a certified NAPA Truck Service Center. We are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your fleet vehicles are a major investment, and we work hard to keep your vehicles in excellent condition.

Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

This is a five star review so you already know my thoughts, but after speaking with Chris today I…read morethink it's important to go into a bit more detail. For any company out there HOW they do business is just as important as whether they do a good job. Read on. I'll try to entertain you along the way I promise. I don't know jack about cars. It's not my thing and never has been and I always feel like an idiot when something goes wrong because while it would probably be a good idea to learn what makes my car go VROOM VROOM life is too short and I have other things I'd like to spend my time on. So one day I wake up and my car won't VROOM or even turn on. Crap. It's stuck in the drive way and there's no easy way to jump it in the position it's in. How do I even jump a car? ::Googles how to jump a car:: "Jumping your car might lead to injury death and maybe destruction of electrical equipment/starter" oh nice great easy I'll pass thanks. I called a few shops, some big, some small. All of them tell me it's an alternator problem based on the dash lights, age of the car, etc. I'm told I shouldn't try and jump it because it could die at any moment which might lead to me dying any moment so just have the car towed and they'll do some diagnostic work on it. My BS detector starts perking up but again, not a car guy. I look on yelp and see that Sam's is pretty close to where I live so I put out a request for a quote. Yelp told me they would send it to a few people I said sure fine whatever. Within a few minutes I get a message from Chris asking for some details about what's wrong with my car. I tell him it won't start and relay what the shops told me. He gave me a quote and said he could squeeze me in sometime today (we spoke yesterday evening). Oh I also got an automated message from another towing company this morning, and the third one never bothered to respond. Fast forward to this morning Chris shows up at my house and immediately pulls out a jump kit to get my car started to rule out the alternator problem. Why? He's the guy towing my car why does he care....? It starts and stays start-ed. He tells me to skip the shop and go to advanced auto where they can test my battery and throw a new one in because it's definitely not my alternator. (I also googled what an alternator was because cars are ::waves hands:: made of magic or something). There was a service charge for him to come out which I felt was more than fair for the amount of money he saved me. Turns out it was just a dead battery most likely from the heat and not going anywhere/working from home. He could have made more for towing me a mile down the road and let the mechanic figure it out but he didn't. That is....so important these days. In the business I'm in, integrity is in short supply (Real Estate. Don't even get me started), and honestly it seems like it's in short supply everywhere. Nobody is honest with each other and it's very rare you come across people, let alone business owners, that aren't trying to skin you alive and pull a fast one on you to make an extra buck. Chris didn't do that. He was professional and honest. I know he wasn't trying to just fix the issue so he could cut and run to the next job. We sat and spoke for a bit while the car ran just to make sure it wouldn't abruptly die. After he left I almost felt like I ripped him off for not ripping me off. Is that weird? That's weird isn't it. Anyway five stars A+ would definitely call him for any future towing needs and you should too.

Ruin paint finish over time Worst customer service…read moreMisrepresent re repeat washes Crap organization Didn't cancel as requested Didn't call back

Great service every time !! Vacuums on both sides of car and fresh towels/windex make the process…read moresimple