Charged my 380 for a contact eye exam because that's the allowance I get for vision coverage per…read moreyear left me without a contact because I lost a trial one and refused to give me another trial pair and then wouldn't send my contact prescription to another eye place so I had to get another eye exam this contact eye exam was the exact same and it was 89 bucks not 380.00 and America's best gave me 2 pairs of trial contacts so I could see to drive and go to a wedding that weekend. I wont let anyone I know ever go to Kane and figler

Friendly employees; great eye doctor! Professional. Nice location and attractive office.read more

I was new to the area about 3 years ago and needed to find a new eye doctor. When I came across…read moreSavitt's Optometry I knew I found my place! The entire office is professional, personable, and really go above and beyond to get you what you need. My fiance and I both go here now and absolutely love it! Highly recommend!

After suffering from a concussion (due to falling in an icy parking lot), I was afraid that my…read morevision had been affected. My husband recommended Dr.Savitt and I am so glad he did! They gave me a thorough examination and Dr. Savitt took the time to explain very well the reasons for some of my symptoms. I did not feel rushed or made to feel that my concerns were not important. He even took the time to re-check the vision tests to make sure. Gina helped me find glasses and another tech came over to help me make a decision on which classes looked best! Why do I always go to pick out glasses by myself? So they really helped me decide. Gina also was very thorough- making sure of the fit of the lens on my eyes. I just think she was very professional, and again, she did not rush me and was very nice to work with! I can't wait for my glasses to come in! I highly recommend Dr. Savitt - he made me feel like his diagnosis was on point and and I trust his expertise.

What a great experience! Dr. Rosenberg is very patient, kind, and thorough. She has modern…read moreequipment and even does a few extra tests the big box docs and techs don't do. I got used to being shuffled around like a sheep in a herd at the big box place. Glad I found this office. It's nice to feel cared about as an individual again. Staff seems to know how to bill and will help you maximize your benefits. They have a decent selection of glasses, too. 1000% recommend this small, personable office!!!!!!

I had an appointment with Dr. Kapusta only once so far and I can already tell he is patient and…read moreenthusiastic about his craft. I really appreciate the time he took to explain things to me during my appointment. He showed me what each scan meant, pointed out the details, etc. I really appreciated his time and hope to book an appointment with him in the future. I learned a lot from him.

Dr. Thatcher and Angela took such great care of me! The office is very nice and they have a great…read moreselection of frames. I would recommend them to anyone! My eye exam was easy and pain free. Thank you!

The best optometrist in the city! I am absolutely blown away by their kindness and professionalism…read more Both Dr. Thatcher and Angela were incredibly wonderful in taking care of my acute concern today, and they made me feel welcome and comfortable. I'm so grateful for their help. If you have any eye concerns, simply want a checkup and prescription update, or want some fashionable new glasses, this is the place to go!

I had an annual eye appointment today with Dr. Jasleen Kaur. It was very wonderful I could schedule…read moreappointments clearly online, and the system worked well and gave you the right amount of reminders. I love that they have Saturday times so you don't have to take off of work if you don't want to (and probably good for kids). Without a doubt this is where I will be going for all my future eye appointments. Dr. Kaur did a wonderful job; I feel like eye doctor appointments the way most people feel about dentist appointments. But Dr. Kaur made it so easy and relaxing, simple and lovely. She's a great doctor, highly recommend.

Leanna was a Breath of fresh air! So positive and helpful! Received a trial pair of contacts since…read moreI was out and waiting for shipment. Very Helpful and Understanding! You made our day and others while we were there! Leanna Thanks for the Positive Energy and Good Vibes!

stay away from all locations of this business!! i have already told so many people to stay away and…read morethe news is spreading!! this business took me for over 1144 dollars on one pair of glasses and not even having them for a year the paint chipped on the end of the ear piece and i had an allergic reaction behind my ear which was very, very painful. we are considering small claims court. this business does not stand behind their own products and luxottica told me i had to deal with the business. because i had an allergic reaction he would not replace with a different frame. according to the state vision board an optical place must replace the frame with different materials meaning a new frame not made with the same materials because eyeglasses are considered durable medical equipment, and medical equipment is not supposed to cause you harm in any way. so in fact i do believe he is going against state boards rules and regulations. i even verified this with another optical business, and i also verified this with my doctor also. save yourself alot of hard aches and please stay away from this place!

Yesterday I went to have a prescription filled from Veterans Hospital, with my work group…read moreinsurance, I get $250.00 for frames. As I was looking for frames I noticed a caucasian women getting fitted with her frame and I noticed the tech asked her if she was paying today and she said no. Yet the tech completed her paperwork and told her that her glasses will be ready in two weeks. a couple of African Americans like myself had the same tech and each of us was told we had to pay half before they could order our glasses. I came home a wrecked my body because it was on my mind how different her attitude changed with the black customers like we wasn't coming back. So this morning I called and got the tech and in a calm voice I brought it to her attentio. Her re was "So you trying to play the RACE card." I told her hell yea because it was obvious." This upset me so much I told her to cancel my order and that I will tell every black customer I see coming there how prejudice the tech is. And advice them to go else where. What makes it so bad my granddaughter told me she didn't have to pay half and she got her glasses in 2 weeks.

I had accidentally stepped on my glasses and the one side that fits over the ear got really bent!!…read moreSo I brought them into to Eyes in Chagrin today and they were able to bend them back into the right position using heat and they fit Great again and no charge for their time!!!! Made my Day!-Thank You

Came here to pick up my girlfriends glasses. The people were very helpful and I tried on a few…read morepairs of glasses for myself and have one picked out that I'll be purchasing soon. They also mentioned my girlfriend would have to come in to adjust the glasses so there were no surprises and to make them fit perfectly. It's a bit more expensive than warby Parker but the service and selection you get can't be beat. Would highly recommend.

I feel the staff are very rude, except for Erika. When I called to schedule an appointment I…read moreexplained what I needed for my special needs daughter. Erika listened to my problem from a previous eye doctor. I then spoke to someone who books appointments and made me aware that I have to pay $75 because I was charged an actual appointment even though the last place was unsuccessful of getting a prescription for my daughter. Anyway, the doctor looks at the paperwork and says "Not sure why we're doing this appointment." Right in front of me, I kept my cool as I wanted a new prescription for her. We were back in the exam room, and I'm trying to explain to the doctor (as I was trying to address his rude comment) why I scheduled this appointment. While I was talking my daughter was answering the questions he quickly cut me off so he could hear her answers. Needless to say he's very rude, the greetings are off-putting and not much communication only between the staff. Erika then proceeded to do measurements for my daughter's new glasses. I called the next day to see if I could order another pair of glasses for her and was told I was not able to with my insurance. Which in the past I was able to buy 1 get 2 free but that might have been that location. I will not go back!

Optical techs not well versed in adjustments; needed to return on a repeat basis for discomfort…read moreissues. While frames seem fairly priced, lenses and add ons make purchasing glasses here expensive. Techs won't greet incoming customers, preferring to stay seated behind the front desk, making patients feel as though inconveniencing staff; we found this unprofessional and rude. A non genuine, uncaring atmosphere.

I've been a patient for years. This is a friendly, professional and efficient office. I enjoy…read morevisiting them. I come in once or twice a year for my exams and to order contact lenses.

$600.00 and more is pricey for a pair of eyeglasses for most people. Please be sure that your…read moreinsurance has you covered before committing to making any payment to them or you may end up paying completely out of pocket. They may notify you that your glasses are ready for pick-up and charge you the full amount before they connect with the insurance company. You could end up thinking that if they get paid by the insurance company after you pay the full amount, that you were not reimbursed for the overpayment. I think there is a problem with how they communicate. It is advisable to be a little bit vigilant and on guard here as the front desk people that you encounter are not very reassuring regarding how the insurance process is working with them and you and they are not very good with people questioning them.