I called in the am on Thursday for a back windshield repair. I was told the price & when it could…read morebe repaired and completed on the upcoming Monday; I accepted. When I came in on Monday the lady at the front desk so was professional and so Nice!!! The gentleman that took my call was at the front desk (so nice as well) and he took my keys and I was off to work. Before noon the same day they called and I had my car back(Mind Blown)! I can't tell you enough to have a company do what they say, for the best price and with such professionalism was heart warming to say the least. Highly recommended!

Everyone was nice up until the point where they wouldn't own up to their mistakes and pay for…read moredamages they caused. For context, some of the pillar/door body panels on my car needed to be removed in order to access the windshield. They removed them, replaced the windshield, and then replaced the panels afterwards - all with no issues. A couple days later, one of the panels fell off when I was on the highway, and I wasn't able to recover it. Now I'm out an extra $1200 to replace it, and they gave me the "we're not liable for anything except the glass" excuse and have been giving me the silent treatment ever since. Smh.

I had a situation today dealing with the dust storms in southern Texas and a gravel truck that hit…read moreme 2x not just once about 3 miles from the first hit. When I realized more damage was coming if I didn't even get it handled; I was able to slide in, get back on the road very quickly. Having to travel through vs staying was absolutely perfect. I had my dogs with me and everything happened without a hiccup. The fix is perfect for my needs. At some point way, way down the road I might look into a new windshield at this point I won't unless I have another issue with stray rocks from gravel trucks. What a day of crazy weather and truckers.

Such a terrible experience! I travel a lot with work and have to replace or repair a windshield now…read moreand then so while I was in the area, I stopped in for an estimate. I felt a bad vibe as soon as I walked in. The women upfront were so cold and unfriendly. They acted like me needing a quote was such an inconvenience to them. I explained that I was in a rush but it just seemed to fuel their rude behavior so I just left and I certainly won't be returning. If they had been warmer and more professional about it then I would have been willing to wait. I would have asked for a manager but I could tell that this location is poorly managed. Simply because the projected arrogance stated that they have been getting away with poor customer service for quite awhile now. I'm not requiring some empty apology reply with a useless explanation. If whoever is reading this is truly concerned, then simply address the issue. Customer service is everything. I suggest sending your employees to specialized customer service training or replace them with better and more capable people.

Wish I didn't have to any starts. I have been confirmed with two different…read moreappointments to replace my windshield. The first failed appointment I called him because no one should up in the time frame I was given and no one answered. The second failed appointment he was supposed to be here from 9am to 11am and it's now 1:15pm I have called and text and still have yet to hear from him. I just called another place and they're coming today to replace my windshield. Apparently they won't let you post bad reviews so it deleted it but luckily I saved it and posted the picture.

Our area hail storm forced me to try a new glass company to repair my windshield after it was…read moreshattered. I phoned Best Auto Glass when the shop I typically use couldn't fulfill my order. I was told that my windshield would need to be ordered but would be in on a particular date. I asked the gentleman if this was a guaranteed delivery and install date because I was going out of town for business. I was told that it was. On the day of delivery/install, the windshield was not in and I was told they had a more expensive windshield (+ $150-200) that could be installed that day. I asked for a discount for the inconvenience. I received a $50 discount. I feel like the windshield should've been installed for the original agreed upon price. I didn't really have a choice, I had to have a windshield. Windshield was installed that day and was pleased with the install.

The service requested the quality and the value were outstanding. Someone backed into my company…read morecar and they were quick on the spot to get it fixed and had it fixed three days ahead of schedule and did a very high-quality job. I highly recommend them.

The problems started with the initial estimate, which included parts that were clearly not damaged…read more For example, a tail light was listed as scratched even though it was nowhere near the damaged area. The actual damage was limited to the bumper, tailgate, and a small section of the bed where the bumper contacted it. The first time I was told my truck was ready, I found lint trapped behind the paint. Devon, the representative I was dealing with, claimed it was not behind the paint and said it could be buffed out. Additionally, the freshly painted side of the bed was covered in tree sap from being parked under a tree, making it dirty and impossible to properly inspect. I refused to accept the vehicle and asked for the issues to be corrected. At that point, Devon stated they were not going to respray it and that he was not ordering new decals. His attitude was essentially that the work had already been done once and he was not willing to redo it, despite visible paint defects. The second time I was called to pick up the truck, the lint issue still had not been fixed, the tailgate cap had been broken during disassembly, and there was also a paint chip that had not been addressed. After pointing this out, Devon reluctantly agreed to respray the bumper. When I went to pick it up for the third time, the paint was worse than before, with even more lint trapped behind it and overspray on adjacent panels due to improper masking. The general manager, Todd, eventually came out to inspect the issues and was professional and understanding. He acknowledged the problems and stated they would tear it down and make it right. However, on the day I was scheduled to pick it up for the fourth time, I was informed they had burned through the paint with a buffer and would need to respray it again. While I will update this review once the repair is finally completed, the customer service I received from Devon alone is enough to ensure I will never return to this location. Refusing to properly redo defective work and dismissing issues as "small" is unacceptable. Based on my experience, I cannot recommend this Caliber Collision location

As always, Tasha and the crew at WTTA took care of me. Had…read moremy cab lights replaced. And my ranch hand bumpers powder coated.

From the owner: Here at West Texas Truck Accessories we accept ARI fleet and offer a wide variety of services from…read morespray in bed liners to leveling kits. We also offer upfitting for oilfield service trucks and SUVs. We do alignments, wheel and tire mount and balancing, as well as installation of all aftermarket accessories.

I have never had bad service from Young's, I am shocked to see negative reviews here…read more Quotes were accurate and comparable to other windshield service companies in the area. Very professional and prompt service. They have repaired several vehicles for me in the last 30 years - never had any issues.

I called this company and spoke with Glen. I had a very small rock chip in my new Lincoln's…read morewindshield. He assured me that he could repair it with no problem and stated that he had been in business for over 40 years. He came out to my work, stood on the curb to try to repair. Needless to say, he broke the windshield. His sister is supposedly part owner of the business. She called me and was VERY rude. They have done nothing to help or rectify the issue. My insurance company told me that they should be filing a claim to replace my windshield, but they have ignored my calls and text messages. I finally filed the claim on my insurance and will have to pay the deductible. Please do not ever use this company. I would not want this to happen to you. Thank goodness we have cameras where I work- I am filing a complaint with the BBB and sending them the video and pictures.

Went to Odessa yesterday to talk to them about the damage. Received a call enroute from the…read moreReceptionist to bring the vehicle in and they would access the damage and make repairs. Got to the office they met me in the parking lot and checked the vehicle right away and made repairs to broken clips and realigned the windshield wiper position. Took me about 30 minutes. I am satisfied. Seems like if I could have contacted the folks at this shop by phone I could have avoided all the headaches. Recommend that the phone numbers for the shops locally be made easily available instead of calling all over the nation trying to speak to a human. I'm through now. Thanks for listening.

Fast, predictable. They did what they said they wouid do in a short lead time. Called for service…read moreand they were able to handle it the next day.

Of all the crazy things that can happen, a vulture flew into my windshield halfway through my drive…read morefrom Houston to Odessa! Completely shattered the middle of my windshield but praise God I still had great visibility from my driver side view. I pulled over onto the shoulder of the road and called various repair shops in towns along the remainder of my route seeing if anyone could fix my windshield along my way. This incident occured around 3 pm on a Friday afternoon and every place I called advised they needed to order a new windshield and the quickest time they could repair it would be the following Tuesday. That didn't work for my schedule. Luckily while I was calling around, my dad was also calling around to repair shops in the Odessa/Midland area. Alas, he found our hero, the amazing, Dante at Onyx Tint! Dante was able to order the part and went into the shop BY HIMSELF the very next morning, while the rest of the Onyx staff was off for the day and repaired my windshield within the time it took my dad and I to have a nice breakfast at nearby, Jimmy's Egg and to do a little shopping nearby. Rain was also in the forecast for the day and Dante got us outta the way and back home to Odessa with my vehicle spotlessly repaired before the rain began. I can not give Dante/Onyx Tint enough praise for this amazing above and beyond service I received! Thanks to Dante there was no disruption to my Odessa trip, I was able to travel back safely to Houston without worry and my windshield looks good as new. Bravo and a million gazillion praises to Dante! I will recommend you and Onyx Tint to any and everyone who might need windshield repair. Thank you so much for the exceptional job you did and for getting me back on the road!

The guys did an awesome job tinting my wife new car! Looks great and done in a timely manner! Very…read moreprofessional business!