Not sure what's going on, but they canceled my upcoming appointment the I had scheduled for the…read moreApril10 weekend

I picked up my cat the other day and they mentioned they had "nicked" his ear...did curbside pickup…read moreand she put him in the car...I asked if it was bad did it stop bleeding she reassured me it was a little nick and took 10 dollars off my bill...when I got home I saw it was definitely more than a nick! The top of his ear is cut off...I tried to be understanding but then I looked closer at his face and realized his whiskers had been cut as well. Not acceptable! My vet was shocked.

I would give this place zero star if this was an option. It was my first time taking my 2 small…read moredogs here, I have a miniature poodle & miniature schnauzer they were a little nervous since the place was new to them, so they were barking a little. My dogs been to the groomer several times before. We wanted to try this place since it was a little closer to us. One of the ladies was very sweet I believe it was miss Linda, as she was taking my information another lady came from the back of the building (without introducing herself) had this mad look" and she said "oh no we are not having this in here" I guess she was referring to my dogs being a little nervous. So, I asked her what she meant, if they never got any dogs that barked a little?She answered they would only take dogs that did good and were calm" She also said this is why they kept their "usual customers" and only a few cats, so they didn't have to deal with nervous dogs I completely understand, people can handle their business however they choose to. But this would've been helpful information to add to their page or to tell me when I called to make the appointments. I adopted both of my dogs (my babies) they are very sweet but I am not sure what they were exposed to in the past or what scares them. But this lady had absolutely No Love in her touch! Didn't even try to pet them nor to acknowledge them. So miss Linda put them in their waiting area & said she would try to work with them" as I am walking out she tells me they only accept cash! No debit no credit cards. Ok, I understand this, I got in my car but I wasn't feeling good about leaving them there since I could clearly tell this other lady was having a bad day. A gave it about 1/2 hour & called them asked miss Linda if they had started on them yet, she said no. So I told her to please not to do anything, I would go back to get my babies & this is exactly what I did. I just didn't feel right leaving them in a place that showed No love to them.

Amazing service! I brought in my severely-matted Great Pyrenees, Sadie, and they worked all day to…read moregroom her and did a fabulous job. They refused to shave her ((which FYI Great Pyrenees should not be shaved)) which told me that they were knowledgeable about the breed and they cared about their craft. I highly recommend "A Loving Touch Grooming" and will not take my furbaby anywhere else as long as we stay in Columbus!

We cannot say enough about Ami and Yuppy Puppy Grooming salon. She is amazing. So kind, loving to…read moreher animals and accommodating!! Our daughter was graduating from Fort Benning and we traveled from IL with her fur baby. Ami helped us by keeping him during the ceremony so we could attend. We met her when we dropped off our daughter six weeks before. What first impressed us was that she was the only groomer in Columbus we contacted that wanted to meet our pup to make sure it was a good fit. We really appreciated that and knew she really cared about her animals and making sure they were all safe and not stressed. She kept him for an hour giving us time to go eat while they got acquainted. He did amazing and they were all so incredibly nice. Then, on graduation day, she came in earlier than her posted hours so we could attend the ceremony on time. He loved his time there and we felt so relieved to have a safe and loving place for him to be while we were away. Especially in an area we are not from or familiar with. It could not have gone better!! Her facility is well cared for, everyone working there is over the top friendly and it is clear they love what they do. We are so thankful for Ami and all of her help! We highly recommend Yuppy Puppy Grooming Salon and Doggy Hotel!

From the owner: Specializing in pet services, boarding , boutique & daycare…read more To provide a comfortable, safe, fun environment for the Pet guest so the Pet and their Family has the best experience ever.

In 2009 I was going to CSU and had the fortune of having a Maine Coon take me on as his human,…read moreunfortunately he had been badly mauled by 2 dogs, he had broken ribs, scars all over his head and sides, and the coup d'etat was his forearm was broken. He had been running around like this for some time (a few months) as I fed him he got a little stronger, I saved some money and brought him to Dr. Lefranc. When I say the cat was ragged, it's a kindness, he had matted fur, smelled horrible, and was hopping around on the equivalent of a broken forearm. His will to live amazed me and when I brought him to Lefranc he couldn't have been kinder and more gentle. He examined him, told me what he was going to do (he had to amputate his arm to the shoulder) and told me how much it would all cost. (He actually had a lot more to do: de-flea him b/c of the surgery, groom his matted fur, fix him, and do the amputation... and all of this was far less than I expected to pay). After the surgery I went in every day to check in on the stray, make sure he knew I didn't abandon him and the staff and Dr couldn't be kinder, letting me in back to hold and pet him. 4 days later I brought him home, named him Stinky (halitosis) and I have never had a sweeter cat in my life. He traveled from Columbus, Ga to Brooklyn, NY and all around Manhattan, all the while my constant companion saw me single, married, and met my child (who's first words were 'cat' and 'stinky'). This cat survived and lived much longer and had a better life because of Dr. Lefranc and his caring staff and I could never thank them enough. I write this today because after 8 years Stinky has moved on peacefully, and I needed to make sure that Dr. Lefranc knows what he did was a blessing for me and my family. Thank you.

We are so grateful to 2nd Avenue Animal Hospital for the compassion and kindness they always show…read moreus! We've been seeing them for regular vet visits and boarding for about 5 years. Recently, we had to manage end-of-life planning for our beloved dog, Harbaugh. The entire team was understanding and supportive as we made one of the hardest decisions of our lives, and they treated Harbaugh's journey with dignity and love. Their thoughtfulness and caring has always been extensive, but in this case, they personally delivered a beautiful flower arrangement and a heartfelt card that brought us so much comfort. It meant the world to us to be cared for not just as clients, but as family walking through grief. We cannot thank 2nd Avenue Animal Hospital enough for their continuous compassion and support. For that, we give them the highest recommendation.