Super cute stuff and a really nice person working there. I saw a dress in the window and she got it…read moreoff the mannequin for me ($48). I had some questions she went to some trouble to figure out the answers to. Three changing rooms, spacious, lots of cute pillows and accessories too, plus loungewear and slippers, novelty socks, lip balms and lotions. The prices were very reasonable. If I lived here I would be back all the time.

Service, selection, value. Every time. From the store owners to the helpful staff and courteous…read morestaff. Service, selection, value. Every time! Each visit whether online or at the actual store is like an escape to vacation from vacationland! This past holiday season, I received a treasure trove of gifts from this store and gave them to loved ones. Service, selection, value. All of the gifts were warmly accepted as expressed! Thank you, Julie & the MCB team for being a standout! MexiCali Blues is totally the underground "Feminica" headquarters!!!

My tie-dye dress I bought seven years ago when I stumbled into the store with my wheelchair has…read morebeen worn every single summer for more than 20 days per summer. It's my most comfortable garment and has been washed after every used with no signs of falling apart. I love it and I'm always complimented when I wear it. Despite the compliments, it's soft stretching cotton, and it keeps me real comfortable. No longer live in Maine, I'm in Massachusetts, but I love the opportunity to buy online with assurance, knowing that I would love whatever I choose.

Is walked in to buy a bunch of clothes . I walked in without any cash in hand. Upon checking out -…read moreI was told $30 cash was available and I opted to put some on my clothes. I had $9.00 left and was told to return on Sunday. She handed me a $30 kohls cash. I went back and went to Sephora so I can spend kohls cash if $9.00 & my new Kohls cash of $30.00 for buying a bunch of clothes. The girl called manager Ben over and he kept insisting I must have changed something or returned clothes and REFUSED my kohls cash of $30. At no time during my encounter didn't manager try to look anything up - just stood there shaking his head saying "You must have returned an item- Where is your receipt for all the clothes you bought the other day" - So now I have to hold a receipt in hand to prove I spent money in Kohls. He argued back with me - no offer of anything -- basically cold and stood his ground as if I was lying and I even said - "why are you treating me in this manner? I'm not lying" Again - totally refused to do anything else and was not professional and condemning "HAVE A NICE DAY" UNPROFESSIONAL JERK- I called & sent in a formal complaint - no phone calls this so far..... no calls .... The Sephora Store worker was sweet and nice but had no clue on products I wanted. She has no idea what the texture spray is from Wow -- and I also wanted a facial cream and she wound up giving me a product was very very expensive without giving me a price. Many other stores have better quality goods. Don't let people talk to You like you're garbage.

They have changed their returns policy, and their pick-up policies. Pickups are no longer brought…read moreout to your car. You must go the back of the store where hundreds of pickup orders are wily-nilly in bins. They are also the Amazon location for returns. This, you can plan on a very long and aggravating wait.

I love this Old Navy! It's a huge, beautiful store with a ton of selection. They almost always have…read moremy size if I go in and shop but if by some chance they don't, it's easy to have an item shipped to store. The lines are never unbearable at this store because the cashiers are efficient but they're friendly too! I really appreciate that there's always staff around but they're not pushy. They also have worked really hard to keep this store clean during the pandemic. My one complaint, and this is not Old Navy's fault, is that, without fail, there is at least one guest that doesn't understand proper mask wearing procedure. It's not difficult! It does make me more hesitant to shop in store. Luckily, their curbside option is great! And then I don't have to go in and get germs from rude people! If you're in Bangor, be sure to pop in!

Great selection and helpful staffread more

Happy to help you out with your project. Has a wonderful team and community. Price wise it's…read morefantastic. Very updated to the market of high quality products. Nice store year round. Selection is great.

Horribly stocked. I was shown the item I was looking for to be in stock on the target website…read morehowever nothing I wanted was there. Waste of time and gas money.

Only Hot Topic I've ever been to, but I must say I am extremely impressed. I'm an 80's lover so…read morethis is a good store for me. The staff is wonderful and very helpful. They always are asking if they can help you and if they don't ask when you do need help, just ask them and they always seem delighted to help. I've been in this store multiple times and I can assure you you'll have a good Hot Topic experience in this particular store.

Awful. Awful. Awful. This staff - particularly those in management - need to reassess what good…read morecustomer service is. Historically, I haven't had a problem there. In fact, up until recently, the staff has always been kind and helpful. Now, all they do is sit at the cash registers and talk instead of service the customers in their store. Mind you, half the time their "talking" is really making fun of customers in the store. There have been several reports of associates (and believe it or not- managers) being rude to customers. Hot Topic used to be an accepting place where anybody could feel welcome. In recent times, however, they have been caught profiling on a frequent basis (ex: being nice to a customer with piercings and dyed hair, being openly rude to somebody wearing pink, etc.) They have been caught by multiple people calling customers names. The manager, Jeff, is the worst of all. His employees clearly follow his lead. As somebody who works in retail and uses customer service practices everyday, I found this business appalling. Also, as somebody who used to shop frequently at Hot Topic, I am very disappointed that I will no longer be shopping there due to their unbearably rude staff. I will be saving my Hot Topic trips for when I visit the Maine Mall, or I will be shopping online... if anything at all. I feel like a company who would put such rude, incompetent, and unfriendly people in management is not the type of company I would like to be giving my money to. In recent years, I have had several friends and acquaintances who have also ceased shopping at the Bangor Mall Hot Topic for the same reasons. Such a shame. In this economy, especially in such a small area in the middle of Maine, nobody can afford to lose valuable customers.