We had an amazing experience at Peruzzi Mazda yesterday, and I can't recommend them highly enough. We were searching for a very specific make, model, trim, and color, and were willing to drive 2.5 hours to get it. From the very first phone call, the team (Jordan, Daniel, Matt) at Peruzzi Mazda stood out for their professionalism, transparency, and integrity. Jordan, one of the floor managers, was the first person I spoke with, and he made all the difference in our decision to make the trip. Unlike other dealers who could only say, "It's here now," Jordan assured me that the vehicle would still be available when we arrived--something that gave me great peace of mind, especially after reading too many "bait and switch" horror stories elsewhere. He also walked me through the financing process over the phone, letting me know exactly what to bring for a smooth and efficient experience. He even provided detailed information on warranty options so we could pre-calculate our all-in cost. As someone who is 7 months pregnant, making a 2.5-hour drive for nothing would have been both mentally and physically exhausting, but thanks to Jordan's honesty, I felt confident in making the trip. When we arrived, Daniel, our salesperson, was fantastic. You could tell he genuinely cares about building relationships with his customers. He was incredibly knowledgeable and refreshingly honest, walking us through both the pros and (minor) cons of the vehicle. He wanted us to know everything upfront rather than feel dissatisfied later--a rare and much-appreciated approach in today's car-buying world. Finally, Matt, the finance/business manager, worked diligently to ensure we could take the car home that same day, even navigating unexpected hurdles with our insurance due to a name change on our policy. He was straightforward and didn't try to push unnecessary coverage on us. Instead, he focused on the packages that made sense for our needs and was accommodating in adjusting options/costs to fit our preferences. Every single person we interacted with at Peruzzi Mazda was honest, caring, and operated with integrity. This was one of the best car-buying experience we've ever had. If you're looking for a dealership that actually puts the customer first, ask for this team of gentlemen to assist you at Peruzzi Mazda! Thank you, Jordan, Daniel, Matt for making this experience so smooth and stress-free! read more

Peruzzi Mazda - 2024 CX-90 Turbo S - Car Dealers Near Me - Fairless Hills, Pennsylvania

The service department is very unprofessional I asked them to check my car electrical system and ended up with 2 extra unprogrammed keys for $800. My original key was fine they were following a checklist charged me for 2 keys I didn't need and they were not able to even program them. Useless to me and my car is still having a problem. These keys were not necessary but they told me I needed them to diagnose my car got two new keys unprogrammed and car is not fixed. Because of some elementary bs checklist they go by instead of professional knowledge. read more

They sold me a car that had a ton of problems!!! It was an older car, sure, but wow!!! Unreported accident damage covered up with fresh "repairs" that you couldn't see without the car in the air, and they "oops didn't have a lift right now." I'm a nursing student who needed a car very badly, so I bought it, my bad. But they scammed me. For so much more than it was worth. Just dropped my first thousand on a repair because I have no choice. Do not buy a car from these people or from Adam. It needs extensive extensive work. I felt ripped off when I left but I had no choice. Turns out it was 1000x worse than I thought. Edit: They replied to me on google and lied about what I paid. You can go read the whole reply, yes I had a mechanic look at it for a free 10 minute consult where he could not put the car in the air, and yes I crashed out on the guy who sold me the car. Anyway, proof is posted on there that they lied about me paying $4,000 in their reply, when I paid $5,700. read more

DO NOT BUYYYYY SCAMMERSSS Worst dealership ever, bought a car from them and traded my car in two weeks later driving the car twice the car does not start. They offer to take a look at it and I had to pay to tow it to the dealer. They said they "fixed it" then one week later the car has the same issue and wont turn on and the car would shake. They offer to look at it again this time saying how I need to buy a whole new engine. Lost over $8,000 in one month alone of having the car, do not buy from this dealership. read more

The service department, I came in as a last resort for help with my 2020 Mazda, because somehow I'm having issues with a new car. The guy said "what do you want me to do about it", didn't have any appointments for a week no loaner cars and wouldn't have anyone come look at it when I was scared for my safety in the car they sold me. read more

I was recently in the market for a new 2024 Mazda Cx 50. I did tons of research and emailed and texted with over 2 dozen dealerships. Two things really made this dealer and sales manager Jordan Haft and Alyssa Hartnagle stand out. One is there were no games when I was requesting out the door bids. They sent me their offers and backed them up with data in their rationale. The biggest thing is they were the first dealer after about 15 I dealt with who let me know there was an additional $1000 rebate opportunity that others had not shared. While I ultimately purchased at another dealer, I was really impressed with their transparency, responsiveness, and candor (they told me to take the offer I ended up getting elsewhere as it was a fabulous price). This business still has its sleazy operators (see some of the other reviews I left) so I think it's important to call out ones that operated with fairness. I would send my family to this dealer and trust they would get treated fairly. read more

I just bought a used car from them and even after the check I submitted was debited from my account I still have not been given the vehicle. I did call them before I ubered my way to their lot to pick the car up, but I was not given the car, They wanted to run my credit check when I had paid them by check. I refused. They said they could not let me take the car out until they cashed the check. read more

Terrible accountability at this dealership. I bought a certified pre owned CX-5 with a defective nav system (not too safe having navigation reboot 4 times while driving in Philly and needing to navigate). Service department said they didn't have equipment to troubleshoot issue. A few weeks later I discovered a service bulletin regarding defective SD cards for bag unit, My card was included in bad batch and I discovered this on my own, when it should have been something dealership was aware of before certifying the car as a CPO and selling it with defective hardware. I complained and manager offered me a 10% discount on a replacement card (399). Turns out a class action lawsuit was filed for same issues impacting nav system, but Mazda told me I had to pay for diagnostics to see if i was eligible for a free fix for an issue they acknowledged was present. Service department sucks, and frankly Mazda customer service is just as bad. Buy a different brand. read more

Wife and I had a lease expiring soon , so the dreaded car hunt is on . We hate the car buying experience ,its so awful ,stopped in to see what Mazda had to offer, we started looking at he CX30. We went inside and met Jordan . After a few minutes talking with him , the "Awful" car shopping experience wasn't there . Somehow it was very pleasant , not pushy , no upsell , we just talked about the 'WE" wanted .We left there feeling pretty good about stopping at Peruzzi Mazda . In the few weeks until our lease was up , we reviewed New Mazdas , and knew we were definitely going back to see Jordan . Fast forward a few weeks it was time , we drove back to Peruzzi Mazda ,met only with Jordan first ,and he got us set up with paperwork. Jordan "Made" the car buying experience what it should be like , it was a pleasure , no pressure , no upsell , he knew our situation and wasn't pushy in the slightest .. I'm going to have to give Jordan 5 stars and the Peruzzi team that took part in our fantastic car buying experience ... read more

We get the 2 Cx 5 brand new Mazda, I love the service and Alex Hut the finance manager was very kind and do his work very professionally, he helped us with all the questions that we had, He did his best to give us the best price. I am very grateful to him, I will recommend this dealer to you, you will not regret buying a car there. Tashfiqul Haq product Specialist He was the best specialist, and he helped whit all questions. Very nice person. Thank you so much for your professional work, Mazda Peruzzi. read more

Peruzzi Mazda - Car Dealers Near Me - Fairless Hills, Pennsylvania

Trip to dealership last night - 7/19/25 to purchase a 2021 Mazda cx5 - Terrible salesman (Dave Rose)... terrible customer service... they clearly don't give a crap about their customers. Very Cocky. He let us walk out of the dealership after test driving two cars with not even an apology. NOTHING! We were ready to buy a car with check in hand and were not even negotiating on price (we were paying what they were asking). The Car clearly needed tires (you could feel the tread) and brakes (over 50,000 miles and had never been replaced). He also claimed this car was Mazda certified. He kept telling us that even though the carfax didn't say anything was replaced, they could tell that they were definitely replaced. That's funny - when buying a used car you use the carfax to determine what service has been done and when. The car was making a horrible noise when we took it out for a test drive. We told them if they replaced the tires (which was desperately needed) and the brakes and made the horrible sound go away(which we thought tires and brakes would solve the noise issue), we would drive the car home. He refused to do the right thing and make the car safe or right. He asked us to split the cost of tires and said no to new brakes. End of story. I was buying this car for my daughter (who had just been in a serious car accident) because I wanted her to be safe in a Mazda and now you want me to pay full price and give her a car with bad tires and brakes? Absolutely shocked at the way we were treated by our sales person and by a dealership that is "family run and owned". In their defense the only person who we spoke to was our sales guy. I don't even know who he spoke to about the issue with the car. I was so annoyed with his attitude that we just walked out. I guess he doesn't need to sell any cars. Peruzzi should make it a point to have upper management speak to customers who are serious about buying a car. Do not let your sales people handle the entire deal. I was not shopping around. I was ready to buy a car for asking price last night. Disappointing to say the least. read more

Go there for parts. Parts aervice manager friendly and knows his cars. Service get done as soon as possible. Travis will help get er done

I am super excited to leave this review.. From my initial contact to car delivery my experience was Awesome!!!! Thank you Alex Hunt my sales professional to the very energetic Finance Mgr Jordan. My son was sooo happy with his surprise first car. I had shopped 6 dealers prior to ending up here. None of them compared to the Mazda Experience. Thank you a Million times over. Very please customer. read more

Peruzzi Mazda - Surprise!! Touring Mazda 3... - Car Dealers Near Me - Fairless Hills, Pennsylvania

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Went to Peruzzi after having a bad experience with on the road Mazda in NJ. Conner was the salesperson that assisted us. At first we were weary after having two bad experiences. Conner the salesman and Larry the used car manager more than exceeded our expectations. We got there shortly before closing and they stayed two hours after closing to make sure all our needs were met. The found the exact car we were looking for that met all our needs and stayed in our price point. I would recommend their sales team to any of my family and friends. I normally don't leave reviews but this teamed earns our families respect and future business. If you go there ask for Conner. read more

I called on 5/5/20 and spoke to the Theresa from Internet Sales. After she gave me the quote online I asked if I she could send me the quote to my email for my reference. She emailed me the quote with just the figures but did not include the Car, year or trim which all QUOTES include. I sent her email asking if she could include that info she sent it, after that I received a follow up email (see below) which was extremely rude and unwarranted. As I was in the market for a new SUV however they did not have any 2021 CX-9 GT in stock at the moment so I wanted to have this info for my reference so when I made an appointment once they received the new cars I could refer back to the quote. Who sends a potential client a rude email like that? This is not how you treat someone!. All quotes include the make and model of the car especially because everything was done over the phone and not in person! How could she insinuate that I was shopping around and going to give this quote to another dealer?! BUYER BEWARE! Also email had errors! I ended up buying a new car the next day from a dealership who knows how to be respectful to their customers. read more

Peruzzi Mazda - Car Dealers Near Me - Fairless Hills, Pennsylvania

Found a car on their website this past week. Called and verified that the car was still available on Friday and set up an appointment to see it on Saturday. Drove 70 miles one way, when we got there they said the car was sold the night before. So even though I had an appointment and cash in hand they jus gave me this BS story. It appeared they had the car on the lot but it had PA tags on it not dealer tags or temps. Then they tried to get me to buy another car. Worst dealership and very deceptive. I will be filing a complaint with Dept of Consumer Affairs and BBB. I will stay with my reputable dealer Piazza of West Chester from now on. read more

4 month update: car finally came in and again process wrapped up in about 50 min; a few administrative signatures to update financials, a quick walkthrough of the car, the finance manager Alex was professional and courteous; offering me all the add on options nothing but professional explanation of what is on offer and cost to monthly and total. Car was well detailed with a full tank of gas and I was out of the parking lot in little over an hour as I took time to familiarize myself with car controls. Matt even picked up in courtesy car to make drive home logistics easier for me. Great sales team overall end to end. read more

Liars, cheaters, bait and switch state champions! They'll tell you one thing over the phone, then try to screw you into something that would NOT be comparable read more

DONT BUY YOUR NEW CAR HERE! They made me a deal and the following day they took it away even though my credit report was great. They offered to take my Mercedes As part of the deal. They made me call Mercedes and cancel my auto pay for the remainder of my lease which was two months. I was supposed to get the car tomorrow... But today they changed their terms and told me they could not do the deal as they had built it leaving me in the lurch. I never been so disappointed in anything in my life, so I wouldn't trust him as far as I could throw them read more

I was looking to buy a car today or tomorrow, cash in hand ready to go. So I see a car on their site and inquire about it through chat, ask a couple of questions and didn't think I would be able to see it today so I said maybe tomorrow and thanked them. The lady on the chat advised I come in soon as its about to be sold at auction. I found out later I could stop by and notified them through the chat. This time I asked about warranties and the like and was given a bunch of misinformation. So again I thanked them, logged off the chat and then called Kia customer service and they gave me accurate information. Once again I contacted them on chat to discuss the misinformation they spewed at me and to verify everything before I make the long drive up there. I wanted to be sure of it all because I planned on buying it tonight. In the middle of me asking for an explanation of the services and warranties offered by the dealership. The person in the chat goes, I'm sorry I just got a call from the dealership......Yes you heard right a sales agent from the dealership, just got a call from the sales department of the dealership to let he know the car was sold...Sure Long story short, if you inquire about a car, don't ask too many questions, don't call them out on their bs, and don't ask if the price is negotiable, or the call might be randomly "sold". They might even keep the car ads/ \pictures up on their and other sites as well. read more

I highly recommend Peruzzi Mazda to anyone that is in the market for a Mazda. This is now the second Mazda I am leasing from this dealership. (I have leased a Mazda 3 in 2020 and Mazda CX-9 in 2021.) I was given competitive leasing prices at the beginning of the sales process. Their new car sales manager, Tom Kay is so helpful in working the best numbers upfront so that you avoid the stress and pressure of going back and forth. Their sales staff are knowledgeable and helpful in thoroughly going over the entire Mazda before you leave the dealership. If you are in the market for a Mazda you should go to this dealership if you like competitive pricing, respect and no high pressure sales tactics. read more

I brought my Lincoln MKS in for inspection and oil change on Friday 3/24/23. Steve called later that day to say it failed inspection due to rear rotors and brakes needing to be replaced, but they would need it another day as they needed to get parts. On Saturday 3/25/23 I called for update around 1 p.m. and spoke to Dan, he said they were working on it and having some issues. Dan called back at about 3 p.m. and said they were having trouble getting the calipers to make contact and needed more time. By the end of business Saturday I called as I hadn't heard from him. He said they wanted to try to bleed the brake line to see if that helped with contact before deciding to replace the calipers. Dan said the tech leaves at 4:30 so it won't be ready that day either. Mid-day Monday 3/27/23 I called again for status as I expected they would have bled the brakes then and been ready to move on. Steve called me an hour and a half later and told me the same information Dan gave me Saturday, that the calipers weren't making contact, but instead of bleeding the brake line as I was told they now have a call out to a Ford technician for advice since they don't normally work on my kind of car. Steve called back a short time later to say the calipers would need to be replaced. Then called again shortly later to say they were able to get the parts and work was complete. Although I was not happy with my experience this time around by the time it was all said and done I was happy to be getting my car back and ready to move on. However, when I got my car back the old inspection stickers were thrown on the floor and my driver side interior window film had welts in two areas that cannot be smoothed out. I brought it to Dan's attention and he didn't seem to care and stated he would inform his manager the next day, who also didn't seem to care as I never heard back from anyone. This is the second year that they have inspected this vehicle. I previously had a Mazda CX5 that was serviced there. I never had a problem with their service department in the past, they were communicative and got things done in a timely manner. I felt confident in continuing to use their services. However, this time around it took them three business days to complete the job and I had to call frequently for information as they didn't call me about progress, it would have been nice had they reached out. They clearly no longer care about quality customer service or take any pride in their work of work, very disappointing, I'd give zero stars if that were an option. read more

I had such a bad experience as a potential repeat buyer here. They are my local dealer where I had my Mazda serviced and had purchased the car a few years ago here. The car I had to trade was in impeccable condition without a scratch on it, one owner, maintained meticulously. They refused to give me KBB value for my trade and told me I was running the KBB estimator wrong like I was stupid. I pushed back and they would not budge so I didn't buy my new car from them. I found my new Mazda about 45 min away in NJ and I'm happy to recommend Irwin Mazda for your Mazda purchasing needs. They gave me the KBB value of my trade which was thousands more than Peruzzi was giving me. It's a family owned small dealership with excellent customer service and no games, just smiles. I wish there was another local Mazda dealer other than Peruzzi for my service needs because they don't deserve my business. read more

This review is more of a forewarning to future buyers. I actually had an excellent interaction with my salesman. He was kind and courteous and didn't make me feel pressured into anything. Why am I giving a one star review then? Well for me it is the feeling of being taken advantage of. I drove my 2013 Kia into this dealership with the hopes of having fair trade in value. The car had moderate mileage and some minor scrapes and bruises. The car also had a slight pinging noise that I assumed was loose plastic or natural engine sounds. Upon arrival at the dealership I was informed that the car was going to have engine failure and the dealerships mechanics needed to check the engine. At this time the salesman and I looked for a new car, which was my intention the entire time. When it came to the negotiation of the trade in value I was informed that my car was only worth $325 because the engine was going to fail, and now I am stuck with either a poor trade in or a risk of being stranded roadside. I took the deal. I need to get to work. Fast forward to my first oil change and I see my old car sitting on the lot for sale for $10,000. Peruzzi never held a gun to my head and made me sign the deal. They saw a sucker and a chance to make some money off of that sucker. If you plan on buying from here you'll receive excellent customer service but don't let your guard down, or you'll be a sucker too. read more

Do not purchase a car here. They have the bait and switch down to a science. To such an extent tou set a price, have a handshake deal, then notice the sale price is $2000 higher than agreed upon. I have dealt with unscrupulous salesmen before but not one that lies to your face wiyh a smile. That is Jake Sommer. And when he has the backing of Eric Peruzzi you are out of luck. Go anywhere else to buy a car. read more

I am writing my 3rd review for Peruzzi Mazda. I wish I could give it 0 's. I am still waiting for them to fix the problems with my peeling rims (a two year problem they have yet to fix). Their customer service and support is the worst that I have ever experienced. I recommend going to another Mazda dealer for any service. They told me almost three weeks ago that they ordered a new rim for me and that it would be in by weeks end. No phone call on their part so I stop in and once again am lied to by the service manager.. "I was not here during the original order but we have them on back order and I will personally take care of it." What a lie, they dropped the ball and did not order the rim. The service manager told me that Mazda is having a problem with the rims and that they will no longer be dipping rims..ok, so replace all four of mine in a timely manner. Even retail stores email you with a back order comment.. such a lie and I regret using the service of Peruzzi Mazda read more

Tried purchasing a car here, I have great credit and a decent down payment ready. Let me just say this dealer is completely unprofessional. They literally won't sell me a car because I won't commit to servicing my car with them. I live over an hour away, I would be insane to service exclusively there. THIS IS ILLEGAL and DISCRIMINATORY. Do NOT go here, do not call here, bring your business somewhere else. Needless to say I will be calling Mazda corporate to inform them of these discriminatory practices. read more

I recently went to Peruzzi Mazda in search of a new vehicle. Jake Sommer and Jordan Heft made my purchasing experience amazing. Not a single question went unanswered. I was able to take the car for a considerably long test drive. Both were very knowledgeable about their product and the perspective process. When I had issues with my title Jake even drove to my house to have it signed over by my FIL. What a team this group is and the location is very well cleaned, maintained and operated. They took extra cleaning precautions during the current pandemic to ensure our safety. Would recommend to anyone looking to buy a new or CPO car. read more

Went to get my car serviced here back in March and it was returned to me with scratches. Brought the car back to try to resolve the damage, manager came out, took pictures. Told me he would get a hold of his detail department and get back to me. Never heard back. Called multiple times and was always told he was not physically present at Mazda service. Finally got a hold of corporate Mazda, heard back from the service manager today very condescendingly telling me that he did in fact call me back, that his attempt to wipe off the scratches when I brought it in so they could see the damage is the "best that they could do" and that in doing that he was "doing me a favor" and also that I know they were not "working anywhere in that area". Just so people know what kind of service you will get at Peruzzi Mazda. I am going over options on how to proceed from here. read more

I purchased a Mazda3 last week and Doug Muro was my salesman. Very knowledgeable and not the typical pushy salesman that I and I'm sure most people dread. I never thought buying a car could be so easy but Doug does all the work that needs to be done and it seemed like I just went in test drove a car then next thing I knew I was signing papers! Very happy with my purchase! If you go to this dealership I highly recommend seeing Doug Muro!! read more

Liars, this place is full of LIARS! DO NOT BUY A CAR HERE!!! I was interested in a car and was given 2 different prices!

I HIGHLY recommend peruzzi Mazda, it was my first time looking for a car and Dave Rose was a rockstar while helping me with what car to choose and the best payment. All of the people that work there were so helpful, kind and patient. I had a 10/10 great experience and look forward to seeing them again! read more

Just bought a Certified Preowned 2016 Mazda3 Hatchback from Peruzzi Mazda and we love the car. The whole experience was so quick and easy compared to past experiences. We worked the a great salesman, Nick Mycek, who made the process so easy for us and was also very accommodating and helpful even though we changed our minds about financing options a few times throughout the process. Highly recommend Peruzzi and Nick if you are looking for an easy car buying experience. I feel very confident in the quality of the car we purchased and I feel great about the dealer. What more can you ask for! read more

Peruzzi Mazda was such a pleasure to work with! They were able to get me in for an appointment fairly quickly and provided me with a loaner car for several days. My steering wheel felt loose for months after I took it to Faulkner Mazda 3 times to correct mistakes they made when installing my Android Auto (burned dashboard, a scratched up dashboard replacement, etc.). It turned out that the technicians at Faulkner failed to put the two bolts back to secure my steering column when reinstalling my dashboard. As a result, my steering column was really messed up after driving it unknowingly for several months. I dreaded having to go back to Faulkner, so I let it go for a while until I felt it was very unsafe to drive. This repair would have cost me thousands of dollars, but Peruzzi was able to find a loophole and ensure that this repair would be covered under warranty. They communicated with me through every step of the process and my 2019 CX-3 came back to me as good a new! I would recommend going to this dealership for any service that is needed. read more

I hate going to car dealers and of course car shopping. I went to Peruzzi because my wife wanted to look at a Mazda 3 for one of our sons. I told the salesman I didn't want to be there but I was there because my wife wanted to car shop. Paul Bogart was our salesman and was quite knowledgeable, genuinely friendly, not pushy or anything remotely like that, and made the experience actually enjoyable. In fact we went back the following week and bought a 2nd Mazda from Paul. I have never had a pleasant experience buying a car until meeting Paul Bogart and Peruzzi Mazda and would highly recommend a visit. The whole team there is phenomenal. read more

I bought my Lexus from these guys almost 2yrs ago just before Christmas. I had an awesome experience! Brad Y. was my sakes guy and he was phenomenal but sadly he no longer works here. Today I'm here for service and I was a little frustrated because of a wheel lock issue... too long to explain but everyone that I've encountered here is extremely nice and helpful. My mood has changed for the better. Thanks you guys! Stay awesome! read more

I am unsure why this Dealership only has two stars. Just bought a Mazda CX-9 from here this past weekend. The crew at Peruzzi Mazda were very responsive and easy to work with. It was very busy & we did have to wait about 25 minutes to see someone to test drive a second time. But they were very apologetic! We were there till 9pm buying my new vehicle and I never felt rushed! read more

Peruzzi Mazda - Car Dealers Near Me - Fairless Hills, Pennsylvania

This place is a sham they will lie to get you in the door but won't honor the agreements they make I was lied to by multiple staff members then rudely handled on the phone before being hung up on ... These people have no integrity !!! read more

PLEASE READ THIS BEFORE YOU GO TO THEM. They called me on 5/26/18 at 8:13 a.m A guy said I am calling you in reference to a review you posted I said I don't have time talk right now can you call me back? He said I have good News and great news I said whats the great news he said *(you are not welcome here ever again)* (hung up on me as soon as he said that) I called them back 2 times and they hung up on me both times. I am getting my lawyer involved now. I do NOT want them to take advantage of new customers so I am going to take this extremely serious! That is bad business! -Joe Casey Was My Sales Guy. -Dennis Burstein Was The Business Manager That Handles The Financials. May 20th 2018 - Car has 10k miles and it needs a new clutch??? are you serious?? I am officially done with them!!! Trading in my car ASAP! ***(On July 15, 2016, the Firm filed an amended class action complaint concerning the alleged defect in Mazda 3 clutch assemblies)*** May 19th 2018 - Waited 2 hours and 8 minutes for an oil change!! October 4th 2017- I have a second problem with the car now the check engine light is on. I have had the car for less than 50days and now for the second time i have to go back and waste another day of work. I got a BRAND NEW 2017 Mazda3 4Door Sedan with 13 Miles On It - I Bought it on 08/18/2017 *The Engine Shakes and Vibrates I brought it on 8/28/17 and they showed me that it is normal, I also asked them to bring over the same brand and model of my car to look at them both so I can compare them and they were correct it is normal. *The plastic on the rear bumper left side the color is faded and on all doors the plastic trim around them the color is faded! Minor scratches inside the car on the panels around the shifter and where the window buttons are. I took videos and pictures for proof just in case. *When they inspected the engine they detailed the faded colors that I was describing above but they didnt do anything about the scratches. Dennis Burstein - He seemed like he was in a hurry to sell me that car. I was trying to read the contracts and he kept saying where to sign I felt pushed to sign the contract. Also, he closed the door on my girlfriends face when she was trying to walk in and locked the door?? What was that about? (DENNIS) is terrible at replying to emails! I called him today and he said to bring the car over and that they have a rental there for me. I drove 30 mins out of my way to go there. I got there and guess what they didn't have a rental so I had to go to Nissan and they gave me this ugly white car that was not cleaned! Joe Casey- I emailed him and called him twice and he still didn't get back to me. Maybe he was off who knows... (Other than that Joe is a very nice guy!) What I am mad about is that lost 2 days of work and I lost 3-4 hours of my day today because of the issue! ALSO let's not forget that I am paying. 11.99% APR $18,689.85 Payback $25,063.80 For 60 Month and my credit score is 665 with Transunion. They also said that 2 lenders said no to me next thing you know I received a letter from both of them saying I got an approval...... BEFORE YOU BUY A CAR ANYWHERE MAKE SURE TO LOOK AT EVERYTHING AND MAKE SURE THEY EXPLAIN TO YOU EVERYTHING ABOUT THE CAR THAT YOU WILL BE LEASING OR BUYING. DO ALL THE RESEARCH THAT YOU CAN BEFORE YOU BUY IT!!! I CAN ABSOLUTELY SAY THAT I DO NOT RECOMMEND THEM GO SOMEWHERE ELSE. read more

Easily the WORST buying experience anyone could imagine. TWO weeks after purchasing a CX-9, the front right wheel became super NOISY. My wife (and 2 kids) took to a mechanic nearly by who said ALL of the bolts were LOOSE except the locked nut. The service manager said that someone must have tried to steal it, even though the car was parked at the end of my 250 ft driveway in a town with a zero crime rate. THEN, after my temporary plates expired I checked to see when I should expect my registration in the mail that would match my old/transferred plates. NO RESPONSE. Then I tried another staff member who informed me that the registration packet was sent to my 1.5 year old address for some reason, but that I could go to the DMV with insurance and license and get a duplicate registration. NOT TRUE when your dealership doesn't process the paperwork properly.....DMV informed me that my plates were never transferred and I now need to go back to title company to get the process done properly. Shouldn't be my problem, but it was definitely MY FAULT for choosing PERUZZI MAZDA. PLEASE do not make the same mistake as it could be dangerous (loose tires) and a huge headache!! read more