This dealership used to be really good. We bought both of our cars there and used to go there for all of our car service too. The employees were all very nice and accommodating. Then after Covid everything changed. Most of the staff left. The ones that stayed and the new hires were not very nice and didn't know what they were doing. We got a quote for a big job on one of our cars. It seemed very high. We found a good auto shop near us and they did it for half the price. Peruzzi will gouge you! The last time we were there was when Justine Garcia was very rude to us again. I had gone back after getting my brakes done because I had a problem with them. It was taking a long time and she told me if I didn't like it, I was free to go somewhere else. She has a major attitude! I don't know if she still works at Peruzzi now because we never went back. They keep emailing me and sending me coupons and stuff in the mail. I asked to be unsubscribed but they don't listen, it's annoying! This dealership sucks! read more

I normally don't leave reviews, but I was disappointed by the lack of transparency and communication from this dealership. During the sales process, certain benefits and terms were discussed that influenced my decision to move forward with purchasing my vehicle. While those terms may technically have been included in the paperwork, important limitations and timeframes were not clearly explained upfront in a way that was transparent or emphasized. The issue is not policies existing -- it's the way information was communicated during the buying process versus afterward. As a customer making a major financial decision, I should not have to discover key details later on that significantly affect the value of what was presented to me at the time of purchase. read more

I have enjoyed having my car cared for here. It would be great to not hear the sales staff discuss politics while I wait for my car to be serviced . They are remodeling the wait room. I'm sure it will be super. Trevor keeps in touch during the process. Folks are hoping they will bring back complimentary coffee while you wait. Girl at the check out area is a real kind soul. read more

Peruzzi Nissan - Car Dealers Near Me - Fairless Hills, Pennsylvania

Came on here to leave a review about a recent car I purchased with Chris, and as I felt that my experience was a 5/5 and worth leaving a review! I purchased a 2025 Nissan Kicks Play, after viewing so many cars with the very patient rep, Chris. I worked with Mark and Hussein on getting the best financial payment plan set up (beat out Hyundai and Toyota's offerings FYI). I really liked this place, and would go back in the future. I felt the sales rep was very straightforward, honest and helpful, and that the finance department really went above and beyond to help meet me where I was at with budgeting. The car is exactly what I was looking for, at the price I wanted too. Thank you! read more

Do yourself a favor do not buy from here. My son bought a car Subaru and the sales person (again SALESMAN) they are there to get commissions they sell warranty from WARRANTY SOLUTIONS- saying this warranty covers tires, transmission, engines. My son has tried to use it twice. Everything g that goes wrong with the tire oh yea it's covered nope Subaru broke the bolt and my son called warranty nope not covered. A solenoid that literally makes the transmission run the car. Valve body nope not covered. Oh it's part of the transmission but nope not covered. Do not get warranty. Remember it's a car dealership and they work on commission. I know we fell for it. These guys are in it for themselves. The mechanics tell these warranty companies something is wrong in a way that they won't cover it so they make money off you. Never again. read more

Biggest scam going! Had to have the rear hatch button on my Nissan Pathfinder replaced (manual button). Estimate was for $547 and said "This system does not require any cables to be attached to the opening or unlocking mechanism, it is controlled electronically with a push button inside the cabin of the vehicle or a button on a key fob". Giving the impression I would be able to open remotely or from inside the vehicle. Approved the service and went to pick up my car only to find out it doesn't allow for any opening remotely or inside the car! When I asked I was told "that's just generic verbiage". Fool me once, shame on you, guess what? You won't get a second chance! DO NOT USE THIS SERVICE CENTER!! read more

THE WORST CUSTOMER SHOP SERVICE!! Do yourself a favor and never lease a car from here unless you want a lemon. A brand new 2024 Rogue with 8,000 miles breaks down two days in a row with no acceleration or power. Service center is no help with a rental you only get attitude from the employee Danielle "who gets done at 6 so can't help you" it was 5:30. Don't get me started on the fact that I had an "unprecedented issue they've never experienced before" per the manager Trever with my whole engine shutting down, yet, if you google the Rogue SL it's the main problem. They had my car for a week and a half with no solutions yet, once I filed a claim to Nissan Corporate the problem was magically fixed!!! But wait, it gets better. I was told they found a nail in the front tire after the vehicle being in their care for a week without that issue and that I have to pay $325 for a replacement. They took it on 15 miles worth of test drives and clearly are the ones who got the nail yet I'm left to over the cost???? Or leave with a flat tire. THEY ONLY CARE ABOUT MONEY and not the consumer which is actually laughable. The sales side has some very good employees who will sell you that car and make it seem like the best decision of your life. That's until you pull off the lot and then nobody cares. If you're looking to pay almost $600 a month to leases a brand new vehicle with no issues DO NOT GO WITH NISSAN. read more

Peruzzi Nissan - Example of the terrible customer service only care about the bottom line - $$$ - Car Dealers Near Me - Fairless Hills, Pennsylvania

I just leased my first car with Bob and John at Peruzzi Nissan. The experience was top notch - they took care of everything and answered all my questions. John was very knowledgeable about the features of the Sentra. Bob really cares about the customer and wants to get you the best deal possible. I would 100% recommend them to anyone. read more

Update: 3 months later the tire patch we initially questioned blew, and we had to replace it. Thanks Peruzzi...

Purchased a car almost 3 months ago, great purchase experience and a great salesman. No pressure and great service. I live in NJ and was told I would get a call when my tags were ready. Almost 2 months went by and I called to ask where they were. I was told 1 more week. Got a message that they were in and going to be overnighted. This was a Friday. Nothing came on Saturday, Sunday, Monday...... Had to call on the following Thursday and the woman who answered chuckled and said she forgot. Really? My temp tag was over a week past expiration. Finally got my tags the next day. Communication is key, please try to improve the process. Thank you. read more

UPDATE: In response to the Business Manager's response, I would like to point out that I never once cursed at Kurt, or anyone else at the dealership. In response to my being two hours away, I was told by Kurt that I could secure the vehicle at MSRP if I make the deposit, sign, and take delivery in person once the vehicle arrives. I'm disgusted, but can't say that I'm surprised at the false accusations. It's funny how the "Business Manager" likes to gaslight everybody on the comments section in such a condescending manner. If there are this many 1-star reviews about a place spread out over the years, there's a 100% chance that the issue is with the business and NOT the customer. read more

Absolutely the WORST Customer Service experience of my life. Have been getting my vehicles serviced there for many years. Yesterday was the last. 2 hours of no communication, conflicting status updates and horrendous response from the " service manager". So bad I left without letting them do repairs. Wrote and email to the owner Fred Peruzzi and got a telephone call from the GM which offered nothing other than " I want to get your version of what happened". Sad to see such a once very good dealership continue to decline due to poor employees and poor customer service. read more

This place has gone so far downhill in recent years, it pains me to remember how it used to operate. Recently, I had a time crunch to get my car serviced and it's close to my office, so I gave it a chance almost 2 years after a really bad experience. I learned my lesson and plan never to return. Sept 2024: went in for an oil change. When I got to my car, I noticed that my hat was missing from the passenger seat and told the service desk. The tech aggressively responded there was never a hat there. I insisted that my hat was missing, so Josh from the service desk went back to look for it. And unsurprisingly, he found it at the other employee's workstation. So now they have employees who are known to steal. Sept 2022: Nissan lost the $60 check I gave them for a service in July, and the first I heard from Nissan about it was their service manager, Doug, leaving a voicemail accusing me of bouncing a check and threatening to call the police in September. He claimed this is what he tells everyone with payment issues because it makes them call him back quickly - incredibly unprofessional. He only relented when I pushed back that there was no way I bounced a $60 check and had confirmed that with my bank. He still wouldn't apologize for his rude behavior and unjustifiable threats, and then blamed the bank instead by claiming they "never processed" the check - whatever that is supposed to mean. Just admit you lost the check, and stop threatening to call the police on people for your mistakes. The worst part is, after Nissan was made aware of this, they refused to act on it and remedy the issue with their employee. read more

Typical Dealership Antics! This was a certified pre-owned Altima I helped my fiancé purchase. Totally misleading with their verbiage with the break down in costs. I asked specifically if the total for the car was the number on the page and I was told everything was included in the monthly payment which was their way of going around the fact that there was going to be an added $6,500 from the unnecessary extra warranties they offer and they didn't include tax, tags, and reg in the total price like I've been offered every other time purchased a new vehicle from a dealer. When we went to the financing manager we were the last customers there, so they flew through the paperwork not going down the lists of costs one more time before having us sign everything which left us to think we signed for a much lesser value than what we agreed upon. Luckily we had noticed the much higher residual price of the loan and we're able to go back in and undo the unnecessary warranties to the tune of $4,600 that we were able to get back canceling within 30 Days. They also barely took the time to detail the car left a lot of removable marks and scuffs all over it and foam sticking out of the dash/windshield, that I ended up having to go over the entire car myself inside and out like it should have been done in the first place. read more

Went in yesterday completely wasted my time they will lie to you waisting your time drove over a hour and a half to get to them salesman over the phone saying you're approved and telling you to bring in a down payment and then when you get there, they'll say it's not enough or tell you oh you weren't actually approved which means they have to run your credit again . Also, I was told I could get a brand new car when I came in tried to show used cars, which I'm sure were messed up because they don't give you the full disclosure on what's wrong with the cars I'm glad I didn't purchase from here. I'm just now seeing the reviews on it when I asked him for copies of everything I signed like they didn't want to give me papers but I obtained them anyway. " SIDE NOTE DO NOT LET ANYBODY RUN YOUR CREDIT UNLESS YOU ARE SURE YOU ARE BUYING BECAUSE THE FIRST THING THEY WANT TO DO IS RUN YOUR CREDIT WITH YOUR DRIVERS LICENSE/ID* ALSO BRING A DIAGNOSTIC SCANNER YOURSELF DO NOT TRUST THERE WORDS . read more

the worst Nissan I have ever gone to. I took my 2021 titan for a transmission recall in 2022 and ever since then it started acting up. I took it back multiple times so they could fix the issue, I left it so they could test drive it and I repeated myself over and over every single time that the issue was the work they did on the transmission. they refused to listen to me (or pretended like they didn't know what I was talking about) they told me that reason why it was acting out was bc of an air filter (which "they fixed" but made no sense. i'm not an expert) and when I took it to a different Nissan they told me that there was nothing wrong with whatever it is they were saying. I took it back to Peruzzi one more time and I, again, explained the problem, told them they needed to fix the issue and they refused to do so. ofc bc it's under warranty and it's a recall, they didn't want Nissan to be at fault for the damage THEY had caused. fortunately I took it to a different Nissan (different state) and they were able to replace my transmission as soon as I explained what happened (in 2024!!!). I took my truck to a different dealership and they were able to spot the issue right away so why couldn't this location to the same? read more

I have visited Peruzzi Nissan for the past couple of years. On each occassion, for all the service work performed and the Service Advisor, Trevor Stoop, coordinated for me, I am completely satisfied . The auto repairs and/or routine check-ups went very smoothly and met all expectations. Service Advisor, Trevor, was very professional, courteous and accommadating ! Highly recommend Nissan products and Peruzzi Nissan ! J.G. Davis read more

Have bought 4 Atimas from them as my wife only feels comfortable driving it. No Complaints with product. However, just got a notice for pur next scheduled inspection/maintenance and 5hey informed us that if we use a credit card there will be an extra 3% fee. read more

It is amazing how many people have said they will never buy from a dealership again. After I committed to a purchase from Carvana I went to Peruzzi Nissan just to see what was what. I am an Asian and I pretended to not know English. It was an absolute shit show. They didn't even hide trying to take advantage of a customer with poor communication skills. I got to the point of signing for a $45K purchase of a $33K Maxima (no extras, just a basic Maxima) when I finally said "What the f*ck you conniving pieces of shit" and walked right out. As I walked out they were completely silent. Remember the name ... Peruzzi. They are less than and I would avoid them like the plague. read more

Well turns out the rattle is still there. So not fixed and just not gonna take it back.

Don't go by the prices they post online. Those prices are ONLY if you finance through them! Expect to pay at least another $1000 if paying in full at time of purchase read more

If i could give this -20 stars, i would. This place has the worst customer service EVER! Even my local 99cent store would greet me, atleast a "hi". When you walk in this place, you dont get no hi no welcome NOTHING. Service here is the worst I've seen, i really hope this dealership will replace all of their shitty employees. Buy a car somewhere else. To the guy who commented back: This is a late reply but ofcourse you dont have my record because i didn't even get greeted. DUH. read more

I'm in the dealership with my sister and the sales person made inappropriate comments about my educational background because of a typo area made when I was adding information online. Based on the fact that what I entered was a duplicated response, I'm sure it was a pure oversight. But to question how I can have a " Masters Degree " is absolutely ridiculous. We have to be better . This was appalling. You can think whatever you want, believe whatever you want. But we have to be professional when we are at work at all times. read more

I had a very good experience purchasing my vehicle from Peruzzi. I came from California for a used 350z and the staff was very accommodating with all the chaos that comes along with flying across the country for a car. Staff was very friendly and helpful! Nicole and Joe were the ones who helped me throughout this process. As soon as we got to the dealership we were greeted by Joe and took a look at the car to make sure everything inside and out was too my liking. Went for a test drive, she drove like a dream! We headed inside to start the paperwork but before that, they did have a full carfax report printed for me as well as the services that had been done to the vehicle with the previous owners. Which was amazing! Then we went ahead and started on the paperwork, the process was quick and had a great time chatting it up with Joe while we were at it! They just really went above and beyond what I had expected and hope to be back in the future when I'm ready to purchase another vehicle! read more

Peruzzi Nissan - Car - Car Dealers Near Me - Fairless Hills, Pennsylvania

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I reached out to Rob Shoemaker via the email provided on 8/10 and after more than two weeks, I have yet to receive a response. I was able to cancel one of my warranties (with no help from the dealership - I had to contact the servicer directly). Now it is up to Peruzzi to issue the refund to my lienholder. We'll see how this goes. read more

I will never purchase a vehicle from Peruzzi Nissan Again. The promise the moon and stars bit never follow through. In 2019 I purchased a SUV not even 60 days later the car wouldn't start due to an engine problem. Since then I have put over 8000 dollars into it in repairs. In 2020 I purchased a car from them and was promised 2 free oil changes and a free detail (the car didn't come detailed because they didn't have the staff to do it) and all of these extra perks if I bought the Nissan program. Well the guy that sold us the car Mohit told us a lot of lies (which I should of known most car dealers do lie). When I called to have the car detailed no one knew what I was talking about. Mohit said He made notes about the detail in our file so when I call they will get me scheduled there was never any note made. So finally he admitted to saying we had a free detail but made it impossible to actually get it done because they guy that does the cleaning was only there one day a week. When I called for the free oil change the guy said oh sorry that expired 7 days ago it was only good for a year. Mohit never told us that it had a 1 year exp. He also said you have to buy the Nissan Program you will get free new tire within the 5 years you can actually go do burn outs and bring it back and we will replace them all for free. He knows from his own experience of doing it. And the list goes on. So now I have one more year left with an SUV with nothing but problems. And was sold a bunch of liesssss. Save your time & money don't buy you cars from peruzzi SCAMS. The sManager working on 8/6/22 is extremely rude and hung up on me in the middle of a conversation basically telling me I was a liar he trained Mohit and knows he would never say anything like that. Lesson Learned!!! read more

This dealership has the worst customer service. We loved the car, but will never get another Nissan after our experience turning in the car when our lease was up. Their customer service reps and managers were complete jerks. Don't go here for your business!!! read more

So I called 877-610-5522 last sept. Was put into a wait and ignore game to nowhere. This year I went to another nissan dealership to get equivalent service. What a difference it makes. Now I have a need to buy another car. Ironic I had bought my 1st Nissan at Peruzzi. Treat your customer with respect! read more

Went yesterday to upgrade my old Santa Fe! It was sad to see her go but she pleasing to bring home our new vehicle. The people we dealt with, Joey R, Joe S, and Jeff were friendly, answered our questions, welcoming, and even relatable! I would recommend this location to anyone and everyone! read more

Peruzzi Nissan - Car Dealers Near Me - Fairless Hills, Pennsylvania

I've experienced terrible service and technician work at this location. I requested an estimate to remove reflective highway paint from my SUV to submit to the turnpike commission years back but the tech was ignorant and refused to give me one. A second worker intervened on my behalf explaining my needs, however, I left angry and without an estimate (though this had been my dealership for several years). My SUV failed inspection for surface corrosion on the rotors (no grooves or pits) which the Peruzzi tech said is common for lightweight SUVs but they would/could not resurface the rotors. I took my SUV for a second opinion and the mechanic questioned the failed inspection and recommended not using Peruzzi in the future. Most recently (8/31/2017), Peruzzi replacing a door lock actuator ($390) resulted in exterior door damage. The service advisor whom I dealt with spoke over me, didn't listen to my concerns and frankly was rude and blew off that they had damaged the exterior of my SUV. After arguing that they did not cause the damage Peruzzi relented and now the 'repaired' protrusion is dented in and has mismatched paint. I have not returned to the dealership. I only write this review now because I'm angry because the passenger door lock which Peruzzi replaced less than two years ago (and in turn damaged my SUV) is broken....again. read more

On jANUARY 29 2018 I BROUGHT MY 2016 Nissan Rogue into Peruzzi Nissan Fairless Hills PA for collision work after being hit by a deer. The work of $5000 was completed in 2-3 weeks. After 9 months and 6000 miles driving I took the car for Inspection on Nov 7 2019 and they told me that my alignment was out. The collision repair shop said they did the alignment at the end of the repair. I requested that they redo the alignment for free but they refused. There are many places that warranty the alignment for 1 year. Don't do your service at Peruzzi Nissan Henry Wiener Langhorne PA read more

Such a nice bunch of people who go beyond and above to service Your vehicle, are prompt and gracious. A special thank you to Drew in service and service manager Rob Shoemakerwho never drop the Ball. I sincerely hope I can find a new Quest just to use this service Center. Thank you gentlemen all. read more

My husband and I were looking to buy our first car together. After hours of perusing different dealerships we finally narrowed it down to a Nissan Murano. We were visiting my husbands parents and decided to go to the Nissan dealership by their house. When buying the car they hooked us up with a deal however the second we took it off the lot it's like they forgot to take custom service 101 and completely treated us like second class citizens. We will NEVER step foot at that dealership again and changed our lease to Nissan of Springfield NJ. The employees there are so much more knowledgeable and actually care about building relationships. read more

I haven't purchased a car here though I have used their service department several times. I am not breaking any new ground but I must say Peruzzi is pricey. I went to have some work done due to a recall and they also said I needed some other work done, which I came back a month later to get. I am still not sure whether I needed the work but I will give them the benefit of the doubt. What they charged for the repair was considerably more than what other places would have (I researched after the fact). I was told I would get a discount if they didn't have to get me a rental (which to their credit they wouldn't have charged me for). When I came in to get the service, Joe (service advisor) said he wouldn't give the discount but he would give me the rental (which I didn't need). I went in the same time to have a headlight bulb replaced. They quoted me 79 dollars over the phone for parts and installation. This price isn't bad, the install was 49 dollars. When I brought my car in I was told it would be 239 for parts and labor because I needed a more expensive light. They might have quoted me a high beam bulb price which is less than a low beam bulb price but 239 is exorbitant. You can purchase these lights at auto places for around 100 and some will install it free of charge. I ordered the part online for 32 dollars after shipping and it was installed at jiffy lube down the street from Peruzzi for 9 dollars in five minutes. Peruzzi would have charged me approx. 200 more. The only positive I can say is that they do decent work. They send numerous emails and even texts to remind you of your appointment. I found it bothersome after a while but some might find it helpful. I would never recommend this place to anyone, under any circumstances. The work might be good but they are way overpriced. As a Service Advisor Joe was very friendly but I got the feeling he was trying to get as much money out of me as he could. read more

I bought a new car at Peruzzi. Great buy. Very nice car. They let you test drive multiple cars before you pick your favorite. Once purchased they wash it all up and fill it up with gas. Great staff. Offices are clean and professional. Free coffee. Thank you very much! read more

A sales women reached out to me from there trying to gain my business multiple times. She was polite and such each time, but after multiple times of saying the same thing on my voice mail, I thought she might get more creative and become demanding that I return I call same day. If she showed a dominating attitude, I would of called back immediately and had fun playing ball to get the train rolling doing business, but I just didn't want to play with boring.. read more

I leased a brand new 2015 Rogue from Peruzzi back in February of this year (2016), and I really love it. I just found out that the salesperson who helped me no longer works there, which is unfortunate because he was very nice and helpful. But either way, Peruzzi has been great to me so far. I get calls and reminders to service my car when it's time, which is helpful with my hectic schedule. I came back this past weekend to get my 5K maintenance done, and was in and out in no time. The staff are all very nice. read more

I was a previous customer, wanted to see about trading in. They tried showing me a not so great lease price while burying my entire trade in value into the lease. They have a heavy sales "closing" where manager tries to work you hard. Sales people are just the smiling face. Service department is pretty much incompetent and are more oriented towards sales. Maybe good for oil changes but for anything else, bring it somewhere else. BTW, I was referred to Peruzzi by a friend. read more

I was sold a 2005 Ford Taurus in October 2013. I will never go back there and will not recommend them to anyone. The car had a bad transmission, they lied about the miles on the car I was told 60-70, 000 but the car had 121,000.. Car was in the shop three times trans replaced with a new one and that one was no good. I could not drive the car after all this and it sat in my parking lot. I would picket out side if I wohld be able to get there.. PLEASE DO NOT GO HERE. Rosemary read more

I bought a new car from Peruzzi Nissan. My salesman was Mohit. I am so impressed by the service that Mohit gave me, that I recommended three more family members to buy cars from Mohit at Peruzzi Nissan. All my family members that have bought a car there are extremely happy with Mohit services.Thank you Mohit! You are a great salesman!! read more