I had Uptown Sparkle come out to my home and was lucky to have Ai Wen as my cleaner. She was…read moreincredibly polite, professional, and right on time. She took such great care with everything, and my house looks absolutely amazing. You can tell she takes pride in her work. I'm so grateful for the quality and attention to detail -- I would absolutely recommend Uptown Sparkle (and especially Ai Wen!) to anyone looking for a reliable and thorough cleaning service.

From the owner: Uptown Sparkle – Charlotte’s Trusted Home and House Cleaning, Standard/Deep Cleans,Move In/Out Pros…read more Now offering 20% off for new customers! At Uptown Sparkle, we make it easy for Charlotte families and renters to enjoy a spotless home without the stress. We specialize in residential cleaning, home cleaning, house cleaning, deep cleaning and move-out cleaning across Charlotte and surrounding areas. Our team delivers reliable, detail-focused service with simple online booking, transparent pricing, and fast communication. Whether you need weekly home cleaning, a one-time deep clean, or a full move-out cleaning, Uptown Sparkle helps your space look its best. Why Charlotte chooses Uptown Sparkle: • Fast online booking • 100% satisfaction guarantee • Background-checked cleaners •Liability Insurance

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

The cleaning I received from Chores and Floors has been one of the best cleanings that I ever…read morereceived. To start, the team that arrived was punctual and extremely professional. With the holiday, my schedule was extremely tight so them arriving on time was so appreciated. They cleaned my entire home and even noticed things that I didn't. The attention to detail was truly unmatched and I felt like I was left with a brand new home. I also have two medium/large dogs, and I was impressed by the way they were able to treat those high traffic areas. If you're a pet owner, you know how it feels to be nervous about your pets making your home stink, and the Pet Odor treatment completely handled that. I almost forgot I had dogs running around my house after the cleaning lol. The team was also extremely efficient, and I look forward to my next cleaning. If you are looking for a great cleaning service, I cannot recommend Chores and Floors more.

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.

Paid 300 for a "deep clean" and they didn't clean under my bed, behind my couch or any other…read morefurniture, did not clean all the counters, just wiped around the stuff on the counters. Didn't clean the outside of any appliances. Didn't vacuum or move any rugs, didn't clean all the baseboards.

Honestly nothing but good things to say about their team: Amazing service, professional team, great…read moreprice. They truly made sure everything was spotless around the house: I strongly recommend.

Franchely and her team have been cleaning our house for just about a year and have done a…read moretremendous job. We would highly recommend them to anyone looking.

I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

i got my home professionally cleaned for the very first time today and it was so phenomonal! i was…read moreable to trust the ladies that came into my home to clean my house and care for it. they paid a lot of attention to small details that i wouldn't even know to clean. this will definitely help maintain my house easier. thank you camise !!

Idalia and her team were professional, thorough, and efficient. They did a move-out clean for us…read moreand the place was spotless when they were done. Highly recommend!

I was pleased with the deep clean at first visit. No one showed up for second clean after the…read moreappointment was confirmed. When I reached out, my message was read but no reply. Very disappointed and unprofessional.