We are forever grateful to the team at Veterinary Emergency Referral Center--they truly saved our…read moredog's life. From the moment we walked in, the compassion and professionalism of every staff member was evident. They went above and beyond, even helping us find a surgeon to perform a critical surgery for our dog. Both veterinarians we worked with were absolutely fantastic--thorough, empathetic, and clearly invested in our dog's well-being. They went out of their way to make sure our pup was comfortable, and it meant the world to us. I felt completely at ease leaving him in their care, knowing he was in the best hands. The entire staff showed us such kindness during what was an incredibly difficult and emotional time. There aren't enough words to express how thankful we are. They made an overwhelming situation feel a little less heavy with their warmth and support. We will never forget the care they provided to both our sweet pup and to us. Thank you from the bottom of our hearts.

Horrible. The blonde front desk girl could absolutely careless. They refused to see our dog…read moreAnd now my dog has passed away. Do not recommend this place at all

Very helpful and kind to hard situations with your loved ones. Knowledgable and wouldn't pick any…read moreother place to take care of your fur babies!

Love Dr Pate!! We had an emergency and the staff got us right in!! They are fantasticread more

I liked this place. I however ran into a problem…read more I went for my cat. Is allergic to flees and the only thing that helps is oral meds. In order to get the medication's that last longer than five days you have to have a prescription. So when I was given the prescription and told to go online to purchase it as they didn't carry it in office, I tried to do so. I tried several places and all require either a written prescription mailed to them, which takes a long time (multiple weeks) or the vet can just call them and approve it. The vet would not call them and approve it. They said they've had difficulties in the past with chewy. I called and tried to talk to chewy about it and got right in to speak with a pharmacy tech no problems at all. So now I'm having to wait while my cat suffers.

They are always so attentive to my dog's needs. They're knowledgeable and caring - the best…read morecombination. Nice facility, great customer service, and expertise aplenty here!

The Dr is very good with cats. She knows her stuff and is honest with her evaluations. Being a…read morecat's only hospital, this is where your cat should go. Not with dogs!

i wouldn't recommend this place to anyone! we went in with a problem with my cat and nobody but the…read morereceptionist was kind. this veterinarian walked in didn't really say a single word to my sister or i and grabbed the cat. she brought an assistant in to help hold the cat and when the cat cried and yelped the assistant jumped and made my cat jump. the assistant grabbed the back of my cats neck with no gloves on and left finger nails imprints and open wounds and blood on the back of her neck. this was the worst experience of a vet i have been to. we walked out after that very unhappy and she presented to look in my eyes and tell me after she wanted to sedate my cat that my cat was going to die and i can't leave and shouldn't. we right away left and went to a new vet and in 5 minutes had the problem fixed and the cat was perfectly fine. i wouldn't trust this place at all. DO NOT GO HERE IF YOU WANT A BAD EXPERIENCE. Meanwhile they have birds in a small cage in the examination room in a very small cage. DO NOT GO HERE!

A great animal shelter in Cleveland County? Yup…read more Right off the highway, too -- very easy to find. Top drawer volunteers and paid staff alike. Reasonable adoption fees. Great clinic on site. I just can't say enough good things about Second Chance and the splendid work it does.

I can't recommend a place that has no respect for the employees. It's the animal handler who keep…read morethose animals alive and they are paid $. They get told to talk about issues they are having but then get told excuses for other people behavior. "Some people have strengths and some people have weaknesses", is how it was addressed why half the crew worked harder than the rest. The hard working people get run off when the people who slack but don't complain get to stay. It doesn't matter how well you clean, how well you handle harder to adopt animals, it doesn't even matter if you creat a huge community project for the entire company, you will only get paid $8, and can get fired without a reason.

I have used GetFixed 6 or 7 times for feral cats and my own dog. They have always responded to my…read moreemails quickly and have always been very professional and provide a vital service. I highly recommend them.

I scheduled a neuter appointment for my kitten and promptly received the surgical consent…read morepaperwork. As I reviewed it carefully, I noticed a paragraph stating that vaccinations would be administered during the procedure. Since we are already working with our personal veterinarian on a vaccine schedule, I emailed the clinic to request clarification and to clearly state that I did not consent to any vaccines being given, especially while my kitten would be under anesthesia (which can be very dangerous). My initial email went unanswered. I sent a second message requesting an urgent response because the appointment date was approaching quickly. I eventually received a phone call, but it was neither helpful nor reassuring. The individual I spoke with was dismissive and informed me that they would not honor my request and that my kitten would receive their vaccines regardless of my wishes. As a pet owner, that was deeply concerning. It sounded like they were just after more money. Given the lack of communication, the unwillingness to respect my decisions regarding my own pet's care, and the tone of the interaction, I chose to cancel the appointment and make other arrangements. Although I was prepared to keep the appointment if they would accommodate my request, they also declined to refund the $20 deposit. Based on this experience, I cannot recommend this clinic. Pet owners should feel heard, respected, and confident that their instructions will be followed. Unfortunately, that was not my experience here.

Friendliest staff ever!!! Everyone at the facility is so kind and friendly. They have fantastic…read morecustomer service. Dr. Brown and Emily were wonderful to work with. They explained everything in a manner I could understand. They knew I was on a budget, and they kept that in mind when they provided recommendations/options. They truly cared about my horse and his health. They were able to get me in the day I called, they were on time and didn't rush through the appointment. I highly recommend them.

I can't say enough great things about Dr Devous at IEH! She has taken great care of my show horse…read moreand helped him heal from an injury, when other vets at other hospitals have failed. She spends time with her patients and explains everything to their owners. Prices are very reasonable.

Bed N' Bones Kennel is like a doggie hotel! We left our Doberman with them for 7 days and couldn't…read morehave been happier with their services! They provide a very hands-on service, playing with your dog and giving them lots of care and love. Plus, you can check in on your dog through their cameras at anytime. We also received updates and pics almost every day. They are awesome!