Very nice people. I have had a positive experience every time I've been there. My pup " Rocket " has been treated like a star when I take him in. read more

We move often and this Vet took us in w/o a 'deposit' for an appointment for my two boys. Anywhere around Milton, DE was asking for 80-150 deposit just for a check up. Crazy these days. Best service we've seen as well as pure focus when it comes from the vets and the techs ! Our boys got vaccinated and well taken care of. We had a total of 2 appointments there and we left happy every time. The black cat that hangs out with the front staff makes it feel like home. Clean bathrooms as well for a very busy place. read more

Absolute worst vet in the area. Cassie refused to treat my k9 with epilepsy that has been treated by one of their doctors since he was a puppy and he's now 4. I called them 34 times before Cassie refused treatment when all I needed was a refill of his meds. read more

I accompanied my son for an end of life appointment for his dog, 2 days before Christmas. A very difficult day, to say the least. He had been raving about Dr. Pappas and her staff for months. I saw first hand what he had been raving about! They are amazing, compassionate and caring people. They explained the process very well. Nothing was rushed, We were given all the time we needed with him. He was treated like one of their own pets. Words cannot express our gratitude for how they cared for us and him that very sad day. read more

Dr Emily Palmieri basically ABANDONED all her patients when she left Housepaws to work here. This is DEFINITELY NOT a quality I want in a vet. I don't trust her to NOT to do this again. She doesn't care about her patients. read more

Went in for heart worm medicine and a nail clipping. They totally butchered the nail cut. I wish I had just done the nail grinder like I usually do but thought I would leave it to the professionals this time around. HUGE MISTAKE. He's already apprehensive with a nail cut and they cut him to the quick! So much that even after the powder was put on the injured nail, pools of blood were all over my car seats within minutes and I had to turn around and go back. Not to mention, some of his nails are still really long. Will NEVER be back. If they can't do something as simple as cutting a dogs nails, take that as a reflection on how they treat animals with serious problems! Proceed with caution if you decide to here. read more

Pet Medical Center - One poorly manicured paw out of all 4 that looked this way - Veterinarians Near Me - Delmar, Delaware

So friendly and was seen really quickly, and handled my cat with love and care. Also, very reasonably priced.

Waited 6 weeks for a neuter appointment for my golden retriever. They cancel because of snow day of. Fine. Called back to reschedule 5 times. Left voicemails. No response. Avoid this place if you care about your fur babies. The staff here is incompetent read more

Pet Medical Center - Staff NEVER in my PROFESSIONAL career (and, yes, I WAS in a professional career and am quite aware of handling a difficult client), and never have I had the unprofessional encounter that I had with the staff at pet Medical Center over my last few visits. To begin with April 16, 2023, I called and spoke with someone who identify themselves as "Bri". I set up an appointment for May 25, 2023, but when I arrive on May 25, 2023, there is no record of me having any appointments on that day. And to add insult to injury, the doctor wasn't even in on that day so I couldn't have been seen regardless (who schedules appointments when the doctor is not in, one may ask? I pulled out my records and told him I spoke with someone who identified themselves as "Bri" however, no one at the counter seemed to know who that was. I stand there at the counter to make a second appointment with "Cody" for 25 May 2023 only to realize I had an appointment myself on 25 May 2023, so I rescheduled it to a different day with "Brittany" for June 1, 2023. When I arrive on June 1, 2023, again they looked at me as if I had three heads because ONCE AAGAIN I was not on the schedule despite the fact that THE APPOINTMENT WAS MADE IN PERSON there IN-OFFICE with "Brianna". Because of their most recent "snafu", **I** got the privilege of sitting for well over an hour and a half before they even called me back to the patient area. I saw people come in after me and leave before me before they decided to call me back even though I supposedly had an appointment. 0ver $300 later, a follow up appointment was scheduled for June 22, 2023. I get a call from the office telling me that the doctor was not going to be in the office, therefore that appointment day/time would not longer be feasible. This time, it was rescheduled to today, June 26, 2023 at 3:30. Last night I realized I could not make it at the 3:30 p time slot, so I called and left a message on their machine asking for a callback, which I did not get. I had to call into the office myself after they'd been open over an hour and informed them of the needed change. As an aside, I broke my phone prior to this call and so it was very difficult I'm guessing for "Cody" on the other end to hear me, however, that did NOT give him the authority to speak to me in the way that he did, and I am not going to tolerate it! Eventually I said to him "whatever the doctor did last time isn't working that's why I need another appointment" to which he sarcastically stated "oh you should've said that in the first place". I enquired, who did he think he was talking to in that manner and at that point he decided to hang up in my ear. I decided to call back and let him know in no uncertain terms that I DID NOT appreciate him hanging up on me or his general demeanor. Since I was making no headway with the desk staff, I asked for a callback from the doctor and the person answering the phone this time was as rude, if not more so, and belligerently told me she cannot "guarantee" a callback from the doctor. I'm sorry, but I didn't think doctors had the ability to "pick and choose" who to call back. At this point, I did show my unprofessional side to the person answering and I did call her out of her name and I told her in no uncertain terms I would be talking to the doctor, she told me I would not. Subsequent to that the offfice manager called back to tell me that she's going to send "all of my records" to wherever it is I'm going next and that the doctor would not be calling me back, and if I did come there, police would be called! Well guess what Dr. Pappas AND staff, you don't ever have to call me back because I'm about to drag you all over social media and every review (Google, Yelp, Yahoo, you name it, it'll be there! I'LL BE. CITING YOU/YOUR OFFICE FOR NEGLECTING THE HEALTH OF MY PET - THE VERY REASON YOU EXIST!!!! YOU NEEED TO Do BETTER!! read more

I 100000% agree with the other poster about the rude, unprofessional staff here and Dr. Pappas is no better. I've had a very similar experience or I should say experienceS for 9 years!!! When I decided enough was enough and I posted my experience on my social media, the office manager read it (which by the way, I was hoping for. That's why I tagged them), she proceeds to print out my pets records (but only about the last 2 to 3 times I've been there along with copies of my posts on social media and mailed them to me stating blah, blah, blah and find another Vet. I had already made myself clear that I was NEVER going back there so thanks for mailing me what I posted about you. I was turned away multiple times for emergencies. I was told I would have to take my Yorkie that was in labor and needed an emergency C-section, 3 hours over the bridge! Dentals were cancelled while I was there to drop off my pet because the Doctor wasn't going to be in, etc. It's totally fine for them to inconvenience us and poo poo me away 3 hours over the bridge knowing full well that my baby and her babies would more than likely have died during transport! That is completely unprofessional and inexcusable to do to a long time client. I spent a sh*t ton of money there over the years. I would never recommend this nightmare Vet to anyone! read more

Dr. Pappas is the best veterinarian we have ever had! She is very kind, patient, compassionate, bright, and a skilled veterinarian who always knows what to do. She always takes the time to explain everything. We are so fortunate to have her for our pets! read more

Dr. Pappas is wonderful with my animals. She is very caring and gentle with my mini-dach Benjamin and just as good with my cats. The staff there are excellent. They manage to fit us into the schedule a.s.a.p. when a health issue arises. The visit costs are very reasonable. I have never been disappointed with their services. I highly recommend them. read more

I can't imagine going anywhere else. We have been going there since Dr. Long had it and Dr. Pappas is wonderful. The staff is excellent, the time to get an appt is reasonable, prices are fair. I am very confident that our pets get the best of care there. We currently have 3 cats and 3 dogs and all are cared for by Dr. Pappas. read more

There is not a better vet and team that Pet Medical Center. Dr. Pappas and her staff care for your animal as if they were your own. Thank you for all you do! read more

Awesome! I've just started going to see Dr. Pappas and the team at the medical center with our new addition to our family and I couldn't be more pleased. They are super caring and easy to work with. Very good with my puppy , making him feel really comfortable during his exam and shots. My puppy got vaccinated and never knew he had gotten shots. Knowing that there is an expense with any new puppy, they were very flexible and accommodating. The informed me of what we were doing and up front about cost and I feel they are super reasonable for the quality of services they provide , which in my opinion is first class! read more

Dr. Pappas is the best and possibly the most understanding vet around. She understands a pet owners concerns and is very reasonably priced. I used to live a lot closer but even now that I live almost an hour away, I am in absolutely no need of finding a new vet. Well worth out drive. The facility is very welcoming as is all staff on hand. Thank you for all that you have done for us! read more

Had a very traumatizing day yesterday. My 18 year old cat was dying, so I called the vet and asked if they could get me in for euthanasia. Vet told me no, she couldn't get me in until 4:30, aka 7 hours later. Refused to recommend any other vets to me. I accidentally call back and ask the same question (I was trying to call another vet), and some rude woman snapped, "Um, you JUST called us. We don't have a vet available for the rest of the week." This was a lie of course, since they had a 4:30 slot available. I was crying hysterically, and they were angry that I inconvenienced them by accidentally calling twice. My family has been coming here for a decade, and they were all disgusted with how I was treated during my worst possible moment and will not be returning either. There is no empathy here, and the receptionists need to be replaced because they DO talk about you after ending their call with you, as I've heard while I was there. The place is also quite dirty, so I guess you get what you pay for. Go to Banfield, where they actually care about your pets. They managed to squeeze me in at the last second, and even went the extra mile and hugged me/took ink paw prints of my precious kitty, whereas these people refused and just didn't care. read more

I took my senior chihuahua to Dr. Pappas yesterday. I called at 9 a.m. and they gave me a 12:30 appointment. I didn't have to wait long, approx. 15 minutes and we were "in" the exam room. My sister recommended Dr. Pappas, saying her pug loves going there! I was impressed with the time spent and patience shown by Dr. Pappas as I explained my furbaby's history and current concerns. I got a good vibe from this office. Dr. Pappas was very knowledgeable and reassuring on this day, our first visit. We will be returning for all of my furbabies medical care. Thanks Dr. Pappas and staff. read more

They always get me in when i call quickly and are friendly and efficient. They have fair pricing and work with you. I continue to take my Pitt Bull there even though I live a little bit further away. read more

Our sweet dog was recently diagnosed with Cushing's Disease. Dr. Pappas has been very thorough in explaining everything to us and easing our fears. I have to give a shout out to a vet who will call me on the weekend just to see how her patient (my furbaby) is doing! Now THAT is a doctor who cares about her patients! read more

Dr. Pappas accepted my baby as a new patient, gave us an immediate appointment, and performed emegerency surgery for cancer. Nearly two and a half years later my baby is alive and well. If you need a great Vet then Dr. Pappas is the one you need. She saved my baby. read more

We started to going to the Pet Medical Center when Dr. Long had it, and loved taking our pets there. When Dr. Pappas took over, nothing changed. Caring staff, prompt service, explanations for everything, reasonable prices, always working you in asap. I couldn't ask for better. We've had 3 cats and 3 dogs that have gone there regularly, and we couldn't be happier. We have another puppy joining the family in Dec. & even though we've moved a whild and live about an hour away now, we'll be taking her there as well. Definitely worth the drive! read more