The guys that work here are friendly and helpful. They genuinely enjoy helping their customers…read morebring out the best in their aquariums and are very knowledgeable. They have a large variety of salt water and freshwater fish as well as corals. They are conveniently located directly off the highway exit.

TOP FLIGHT PLACE hands down best place in Ct. from quality to customer service to knowledge and of…read morecourse best prices !!!!

Love this place - great selection and always friendly, helpful staff working there. and they carry…read moreDr Marty's, which is great!

I spent a lot of time researching to find the best (healthiest) dog food for my dog, and found a…read morebrand that I was interested in. This was the closest place that carried what I wanted, and I have been shopping here ever since. I have since learned that I could order the food easily directly from one of several sites, but I love the staff so much, that I would feel like I was missing out if I did not stop in monthly to see what new research had come out. The staff here is widely educated on the latest trends and studies...which I believe is a requirement of the employees who work here....but they are also extremely pleasant and friendly! It's refreshing to be greeted by a smile and find such great service in these troubling times.

My review is just for the retail store itself, I haven't used any of their training, grooming, or…read moreboarding services. This is kind of a smallish Petsmart, but it's only a few minutes away from where I live, so it's convenient to go to pick up a few items. Overall the selection is pretty decent, although the clothing section really could use more warm weather clothing in winter. I was able to find maybe one sweater for my dog, which really didn't fit anyway. Other than that, they are pretty ok, toy and food wise. Like I said, I come here because it's close by.

After the experience at Westport Avenue in Norwalk, where the creepy guy who worked in the fish…read moredepartment literally squished and killed the fish my husband and I wanted to buy - in his hand, with a smile on his face, and then put him in a bag -- and I ran out of the store crying - it was animal abuse... my husband went back in to complain, and they said, "That's just Jerry, you have to get used to him, he does things like that." He said, "no, we don't, he's not our insane son." We were heading home from somewhere and stopped at the one in Stamford on West Avenue and bought a frog -- and the cashier double-charged us. My husband pointed this out and the cashier immediately got angry and told him not to tell him how to tell him to do his job. All we wanted was a refund for the extra charge, as we purchased one frog. He forced my husband to sign up for their 7,000 emails, which are endless spam, and kept insisting it was two frogs. When my husband said, "use your eyes" - he said, "I KNOW YOU, YOU CAUSED A RUCKUS IN HERE" -- which was interesting, as we'd never BEEN in that store before -- and it was just a nightmare. It seems all PetSmarts are busy employing some of the dumbest, meanest, and strangest people on earth -- who do not know how to treat customers properly, but also, always seem to be hiring (no shock there) but do not seem willing to hire competent people. No more PetSmart.

I started going to HOF about 7 years ago when I decided to pick up my tropical fish hobby after…read morealmost 60 years of a career in the entertainment industry. At my first visit I met with Peter Izzo and Joe Orrico. They were in sales in the retail store and loaded with know how about how to start...right where I left off. In no time at all I had the perfect tank, filter, heater, live plants and fish....and I never looked back. Now Peter and Joe are in the front office in charge of in home custom set-up and maintenance. Just two days ago, Joe rolled up to my house in the big HOF van to do a refresh of my 65 gallon freshwater tank. He spent 3 hours pruning and relocating plants, shifting hardscape. It was as though my fish tank had a spa day...down to scraping the sides and glass top, removing every single bit of algae. He topped it off with changing the pre-filters in my Oase filters and a water change! All the while, Joe offered advice to maintain what he had just done. It was a genius session. Frankly, this is why HOF is my go-to for anything "fishy". It is the ultimate! In the store it is Casey and Aiden for solid advice. They know their stuff. If there is any fish you want they will do their best to get it for you. Ok, I'll stop know. If it is know-how bout fish keeping, and what equipment, food...anything you want to know about your hobby, get yourself to House of Fins in Greenwich. Hilary S.

They tanks are always in top shape and they know their stuff. Price wise they are not for the faint…read moreof heart. Easily 50-100% more expensive than any other top quality with knowledgeable owners/staff reef shops in the tristate area. Don't get me wrong, I have no problem paying a premium to ensure a good shop remains in business but these guys are priced out of my comfort zone (and reef keeping is an expensive hobby as it is)

They did such an amazing job with my dog's first groom. They were incredibly patient, gave him…read morebreaks when needed, and made the whole experience stress-free. He came home smelling great and in such a calm, happy mood. Six months later, I can honestly say his coat grew out beautifully, which really speaks to their skill. Their prices are fair, but the level of care and compassion they provide is truly unmatched!

I picked up my new puppy (Teddy Bear) from Smart Puppies in August 2024. I could not be happier…read morewith my Pepe and the service provided by Oleg and Eve. They are both true dog lovers. Currently, Pepe goes to their day spa. He loves it! Pepe begins to get excited when we get near the store. So five stars to Smart Puppies. Cliff B.

I called to inquire about NutriSource puppy food for my cavapoo " jourdy" and the gentleman who…read moreanswered was so helpful and informative over the phone. The store is clean and fully stocked. I will be coming here for all of my baby's needs. They might even start grooming soon and seem to be hiring so any GREAT GENTLE groomers out there should go check it out.

Excellent products The best store !!!!…read moreWonderful sales people and not they even added a self wash station

I always come here to bathe Milo, and the customer service is always great. The staff is friendly,…read morehelpful, and makes every visit a pleasant experience. I highly recommend this place!

New resident in the area. I purchased a dog toy ( top dog) along with other items recently. I was…read moreaware the toy would be destroyed quickly although my pup is small. I returned for a second time and shared the toy was enjoyed yet destroyed within30 min (I have a 25lb doodle) The "sales" person said: they are meant to break- I would had pitched food treats and more moving forward. Pet store all have the same products- CUSTOMER SERVICE is king- especially with so many alternatives- obvious she was not an owner

I got my cockatiel here!…read more I don't agree with how inconsistent they are on wing trimming!

This is not just simply a store that sells birds and supplies. Just as taking on a bird requires…read moremore than just swiping your credit card, this place is so much more than a store. I've been a customer of Parrots & Company for thirty years. Laurie and her team have been such a consistent support in my caring for my Cockatiel. Their knowledge of bird care is unmatched, even if it means giving you some "tough love" in advising how to properly care for your bird. Now my daughter has joined in with her new English Budgie. I couldn't imagine her starting this journey without them.

Close by in my neighborhood and the staff is knowable about their products they give their…read moreundivided attention from a pet parent of a calico cat baby Chan vail

Love it here. Always staff so helpful. Great selection. Staff are very Knowledgeable. Been going…read morethere for years. 6 dogs later. They also Love Love to go in and pick their own treat's. 7staff is always so friendly to them.