The last time she groomed my dogs she had them from 9am until 10pm! Utterly ridiculous! My dogs…read morehadn't eaten, they were feeling anxious because they were away from me all day. When picked up one still wasn't quite finished and looked a mess. I finished that one myself at home because there were long hairs here and there. It was such a mess. I vowed never to put my babies through that mess ever again! She's cheap, and she's sweet as can be but in my case you get what you pay for.

I thought I'd update since my review was over 3 years old. My dog continues to do well here. No…read moreinjuries and no trauma. They take great care of out little one.

I stand by my last review .. We are now ordering 4 cases of our canned dog food here, each month…read more It took them 4 or 5 days to get it delivered to the store, if it is not in stock. No extra charge! What a great store. I hope more people go here. They price match as well. Shop local. They will ship too, if they do not have it in stock they will order it, and match prices. Thats a wow. They send coupon in the mail. Dogs like to go there too. Give them a chance. Its a really cute pet store with a grooming station that we did try and liked. It was our third time there. Always a pleasure.

We decided to give Wag N' Wash a try since it' s too cold to be outside bathing our pup. Let me…read moretell you this will be a place we will go to not only for bathing our pup but buying snacks for her and her food as well. They carry the food we typically only find at Petsmart, but this place is closer to home. Staff is super friendly and helpful and are genuine.

I was on the hunt for Cassie after she left her last job. WE FOUND HER!!! She came to our house and…read moregot our Bailey looking fresh for St. Patrick's Day Cassie is amazing!! She's friendly, on time, spends 1 on 1 time with your animal getting them groomed to your liking. We can't wait to see Cassie mid summer

Cassie is fabulous! My long hair kitty doesn't like to be brushed. He was getting horrible mats and…read moreI'm sure that it was becoming painful for him. Called Cassie and I explained the situation. She came out within the week and was so patient and gentle with him. She got rid of all the mats and she didn't even have to shave all of his hair off. In fact he looks so beautiful and much happier now. She even gave him a bath, which I did not think was possible! We will definitely be using Cassie again in the future to keep our boy looking great!

When my husband was unexpectedly hospitalized, we were faced with the difficult task of finding…read moresomeone to care for our dog during an already stressful and emotional time. From our very first conversation, City Dogs Boarding and Playcare showed genuine kindness, compassion, and understanding. They took wonderful care of our dog and treated her as if she were their own. Knowing she was safe, loved, and well cared for allowed us to focus on my husband's recovery without worrying about her. That peace of mind was truly priceless. Throughout the entire experience, they were professional, dependable, and incredibly caring. It is obvious that they have a real love for animals and a commitment to providing exceptional care. We are deeply grateful for everything they did for our family during such a challenging time. I cannot recommend them highly enough. If you're looking for someone who will care for your pet with kindness, patience, and genuine affection, you won't find a better place.

They have been neglecting and abusing dogs for years. Any other business would be shut down…read morepermanently for half of the terrible things they have done. Cigarette butts and raw sewage where dogs could come into contact with it. Dangerous temperatures causing heat stroke and convulsions. No working ac and no water provided for the animals. Also dogs fighting constantly and hiding and shaking from the loud noise. Staff not being trained or very little training. The mental trauma alone would be enough for me to seek legal counsel. This place is an absolute nightmare and EVERYONE responsible should be prosecuted.

I love this store. It is always clean, well stocked and easy to navigate. All of the personnel are…read moreprofessional, educated and friendly. I stopped wasting my time and money at Petsmart and Amazon because they price match. Even the newest member was well trained and knowledgeable. I love supporting my local stores.

I came into the store Wednesday 19th of August Thursday, 20th of August and today, Friday 21st of…read moreAugust Wednesday and Thursday. I stood in the Fish department for 20 minutes without getting any help today I come in and lay at the counter had her little earpiece in to someone that I needed help in the Fish department started the timer on my watch 14 minutes and 58 seconds I proceeded to leave again without any assistance, I have five aquariums over $2000 in Fish thousand dollars in plants, but I will never ever come back to this store again why cell Fish if you don't have anyone here that can help you or assist you with something that you want unfortunately the fish they had I could not find nowhere else so I'll just bite the bullet and I ordered off-line very, very, very piss poor Customer Service when it comes to the Fish department

Staff is always so nice and attentive to my animals. I've been to a few different vets around…read moreRoanoke before landing on this one to trust all my fur babies with.

North Roanoke does all of our vetting for our feral cat rescue, Barn Cat Buddies and Feline…read moreFriends. We have never had a negative situation with that office, the vet or their staff. They are amazing and have vetted hundreds of cats for us. Most of the complaints I see on here come from money issues. Put that aside and remember that this is a business and they have to charge for their services or they cannot stay in business. They are fairly priced and compassionate. We highly recommend them!!!

I take my dogs to stay here when I go out of town. They are flexible about the needs of your dog,…read moreand are willing to allow play time with other dogs or yard time alone (if your dog is not dog friendly). You can bring your dog's own bedding and you also need to bring their own food. The staff are really nice and post pics every evening on their FB page. I picked my dogs up, and they seemed happy and healthy. Glad to have found this place and I recommend! They also have dog day care if you want to better socialize your pup.

We have used them several times for boarding and never had any problems. Our dog does not get…read morealong with other dogs, so they make sure he only has human interactions ( which he loves ). We feel confident in leaving our dog there and he comes home happy.

This review came up while searching for a groomer. Best Vet in town but no longer does grooming.read more

We have been bringing our pups to VCA for over nine years now, and everyone there is wonderful!…read moreEven after moving about 25 minutes away, we continue to make the drive because the level of professionalism, care, dedication, and exceptional treatment our animals receive is second to none. Thank you VCA!