Great staff, knowledgeable, friendly and helpful. Prices are good and they have a wid selection…read more Always make us, and our doggie, feel welcome

friendly service, excellent customer service, a lot to choose from, variety etc... great pricesread more

I am not crazy about pet stores that have cats or dogs for sale in them , but I forgive them…read morebecause they have a really well-curated selection of high quality pet food, supplies and toys at reasonable prices. Their location is tucked right in the corner of the strip mall so not terribly obvious, but worth a visit because of their great products and helpful staff. Adopt don't shop!

I'm reading other reviews stating that they sell cats and dogs. I thought that Pet Valu did NOT…read moresell animals. I thought they just participated in adoption programs? Please correct me if I'm wrong? Store managers did not seem to deny this accusation in the reviews. If they sell animals then I will never darken their doorstep again!

I was shopping for an upgraded aquarium. I was at the chinook location. I had a few questions…read moreabout different things, tank, tank wrap, and aquarium plants as well. This very nice lady ANY in the fish dept. She was very helpful and she helped me with getting a flat deck cart and load it on cart (29 gallon ) we did together every one was busy. It was busy wen I was there. The nice cashier and manager offered a carry out. I said Im grabbing a cab and wen its here they said let them know then someone came and helped as soon as I said I need a carryout. Very helpful people. Christle

Petsmart online order:…read more I ordered food, toy and a bone for curbside pick up. Was charged on the 19th, even had price adjusted due to toy not being in stock. 21st they took a second payment out. Deny taking second payment. Sent screenshots of account and they tell me to talk to my bank, in which my bank says to talk to merchant. They're a joke and theft is high in their books. DO. NOT. ORDER. FROM. PETSMART. they will refuse to return your money and say it's your fault

I stop here a couple times a month to stock up on rabbit supplies - I usually have to go back more…read morethan once as they're often sold out of rabbit food and Timothy Hay - I imagine they don't order huge amounts of rabbit stuff, as rabbits aren't as popular as dogs/cats. (even though rabbits are way better than dogs/cats...) Anywhoo - when they DO have what I need, the prices are fair and the service is great. if they were to start carrying more brands of rabbit / small animal products, (Oxbow brand, etc) they'd get 5 stars!

I've been shopping here for over 2 years and have always had a great experience. Knowledgeable…read morestaff, always willing to lend a hand. I've never used their grooming services but they do have a great selection of products and their rewards program (buy certain # of bags get one free) has earned me a couple free bags of food which is nice. I will definitely be back again, highly recommended.

You can kinda see it from Deerfoot Trail looking east. With…read moreall the traffic, it's kinda hard getting to this pet supply place if coming from the east. The store is quite big with great selection of exotic creatures, if that's your thing. We came for dog food and a new toy for my dog that will always be my puppy. Had a great selection and we found the dog food we wanted, and a toy my puppy just loves. If you can't find what you looking for your pet this place may have it!! So many unique pet needs for any reptile, fish, rodent, birds, cat, dog needs. I was so lost at looking, watching mesmerized by the creatures. I totally forgot to take pictures!!! -park is okay -clean and very well taken care of -staff friendly and very knowledgeable Had a wonderful time just looking.

The store and the floor staff and the products are great …read more..... The prices .... meh! Not great but OK. The only REAL problem with the entire store is the checkout and the till staff when you want to GIVE THEM YOUR MONEY !! You can go there at peak times with the entire line full or be the only one in the store and have to wait, every , single, time. I've been there and waited while the person on desk #1 will eventually wander back over to it after having a lovely chat with the girl on #3. I was there on Dec 11 and dropped a couple of hundred on dog food and that's how it happened! You will actually feel your life ebbing away and slipping closer to death waiting in that line, its THAT bad. (grin) I don't know if its their system, or the staff training, or the steps in the checkout process, or what, but the waiting in that bloody line is beyond ridiculous. Maybe its deliberate because of all the impulse purchase stuff they have CRAMMED in to the check out aisle. ...... it sure feels that way.

Great selection of healthy dog food/raw options/treats/bones…read more. Awesome staff . They even often open a new bag of treats for my treat snob dog if he doesn't like what they're offering that day lol . Every time we walk by , even when they're closed he tries to go to the door to go say hi .

Such an amazing store, with fantastic people working there who love animals…read more My dog is always ecstatic to go in and see the people behind the counter. They joke about how he is "miserable as usual" when we walk in lol. They are super knowledgeable about raw food, and I appreciate that they will not sell people crap. They are always ready to recommend resources to further your education as a dog owner. The products are quite cool there too; there are some unique items that you custom order there. Have yet to go into a better neighbourhood pet store.

The store product and knowledge, friendly staff are top notch. The grooming is questionable…read more I thought I'd treat myself having my dog groomed professionally, but that wasn't the case. I asked for the teddy bear cut, with the full rounded face and ended up with a very substandard look.

I find the staff very helpful and they are always smiling. If they don't have a product in that…read morethey usually carry, they will order it for you. Also you can phone in an order. Love this store. :)

Really sucks that the only place you can buy Artisan raw in Kelowna is at tailblazers‍ I like to…read moreshop at locally owned and operated businesses in Kelowna like Social Pets, guess I won't be feeding my dog Artisan Raw

From the owner: High quality Raw dog food. No supplementation necessary. 4…read moreoz individually frozen pucks. Easy to measure, no mess. 18 lb case to fit in your freezer.

Do you want to buy something special for the pet in your life? Maybe you're looking for something…read moreyour cat can occupy it's time with, other than your carpet? Or maybe you're looking for a new doggie bed for that pup that sleeps on top of you? Well, whatever the need, I'm pretty sure that Paws will have it. This place has everything from pet food to pet beds. They've got a bunch of different sized scratching posts for the cats, as well as a bunch of kennels for making taking the pet somewhere a little easier. There are even cages for hamsters and all the stuff needed to get started. Obviously, it doesn't smell that great in the place, but that's probably from all the spilled food. It actually smelled like dogs breath. I guess if you're a dog person you'd love this fact, but being the cat person I am, I wasn't a huge fan. The smell wasn't enough to drive me out though. There were a couple nice, pretty helpful people in the store who looked pretty happy to assist me in any way they could. I was looking for a post that my parent's cat could scratch up, since they seem to be big fans of the couches. I was surprised by the amount of pet supplies and food they carry. It truly is a haven for people with pets!

I have been going to the Elbow Drive Paws store for years. Everything about the store warrants a…read moretop rating. It is exceptionally clean and well kept. They always have the product needed and the people working there are aware of the products differences and are helpful with suggestions. Kayla, particularly, is a gem