Kona loves it. She never wants to leave when it's time to go home.! the women are fantastic with all the dogs! read more

Pet Recess - Pet Groomers Near Me - Lakeville, Massachusetts

Awesome staff and great owner! Highly recommend commend! My pups love it there and I Have been going there for years read more

Wonderful, caring staff! We have used daycare, boarding and grooming, all are fantastic! Feel very comfortable leaving our dog here, Sierra even wagged her tail when we pulled in, we are now introducing our newest addition! read more

'd like to just preface this review with, my husband and I have been taking our three dogs to Pet Recess for 4+ years and have utilized all services. Daycare, boarding and Grooming. Typically our dogs would attend daycare during the week and on very rare occasions would attend daycare on a Saturday. If our dogs were attending daycare on a Saturday, they were usually boarded for the weekend. In our time at Pet Recess all interactions were positive and cordial that is unless Julia Dixon, the owner was working. Any time Julia is working you can expect a crass, overall unfriendly attitude. But I never minded because you never know what people are going through. My dealings were mostly with Melissa who is fantastic. But fast forward to this past weekend my husband and I were hosting our son's first birthday party and opted to send our three dogs to Pet Recess for the day. We mistakenly believed pick-up was at 7pm but were quick to realize it was actually 5pm after receiving several borderline threatening voicemails and texts from Julia Dixon. My husband spoke with Julia on the phone who was audibly huffing and puffing but had agreed to stay open for us to pick up our dogs. Again, we were in the wrong and understood that we were, and my husband apologized again. Upon arrival at 5:30pm to Pet Recess my husband walked in and the first words out of Julia Dixon's mouth was "Five-o-clock means Five-o-clock". Now my very even keel husband had to endure a barrage of insulting, argumentative and just plain nastiness. All the while having planned on going in and apologizing for our oversight. Now were we wrong in mixing up the time? Certainly. But just the demeanor of this women, and how she speaks to customers is disgusting. We were charged an excessive late fee, that I'm sure was created on the spot, as everything is more expensive when Julia is working. But it was mutually agreed we would never take our dogs back to Pet Recess again. It is baffling how years patronage can just be thrown away without a second thought. I just wanted to pass along my experience. If being treated like garbage doesn't bother you, then by all means go. But if like me, a reasonable person, you value good customer service and just kindness and understanding. Go elsewhere, you won't find that with Julia Dixon and Pet Recess. Also, if you've made it this far, take a look some of the other negative reviews. You can see for yourselves, the responses are from Julia and even her responses are nasty and argumentative. So to Julia Dixon, good luck with that business model and I hope you have the day you deserve. To the staff of Pet Recess thank you for 4+ years of kindness and true love of animals. My dogs loved and were genuinely excited to go. I also apologize to those working on Saturday, February 24th, it was my oversight and I truly apologize making you stay past 5. read more

Did not want to write a review, but after the owner called me back to discuss my concerns she was then rude, and unwilling to listen to what I had to say.. We dropped off our eldest dog(a golden retriever) to get groomed. Told them what we would like clean up feathering , wash, nails.. Our dog came back shaved After they refunded us for the shaved dog cost Our youngest dog that goes to day care ended up getting kennel cough I called spoke to a women at the desk and said they had 3 confirmed cases We had been in the building 6 times this week and not 1 person told us , called, or emailed about the out break I understand things happen but when you are at max capacity and have 100 dogs I think having communication to let your customers know the risk of an outbreak is morally right If you care for your dogs health and safety I would not send them to this business 0 communication skills read more

Everyone I spoke to here was polite and helpful. By the amount of regular clients they have on a daily basis, we knew this would be a great place. Kathy took the time to speak with me before Nelson's grooming, which was amazing. She made sure our very timid and scared rescue was comfortable and as calm as could be during the grooming. She did an amazing job and I highly recommend this business. We will be coming back for day care and future grooming needs. 10/10! read more

LOOK NO FURTHER! I truly cannot say enough positive things about Pet Recess. I TRUST them with my pups. My two can't get up the stairs fast enough so they can go outside and play with all their doggy friends. They are in a safe, clean and well run environment with people whom I believe are true animal lovers. I know my pups are safe and happy and come home tired because they've had so much fun. Both of my pups are rescues. One is as confident and as adventurous as can be. But the other is more reserved and skittish. After a couple of visits we noticed as well as family and friends how much more confident and less skittish he was. This was huge for us and we knew we were doing something right by bringing him. So from one dog/animal lover to another who researches tirelessly for the best for their animals seriously look no further read more

This is a great crew of people who go above and beyond!!! I have two large breed dogs, one that is a long haired Shilo German Shepard & is a giant baby! They always take great care with her & have caught hidden problems a couple times now. Kathy, we appreciate you always looking a little closer. You caught a problem that could have spiraled into something bad. Thank you all for all you and the crew do for our fur family! read more

Pet Recess - Pet Groomers Near Me - Lakeville, Massachusetts

Pet Recess is a life saver! My dog has been there for over 5 years now (since he was a puppy). He loves it there! We regularly use the day care and grooming services and couldn't be happier. Everyone there loves the clients (pups and people) and their jobs. This is evident. You would do well becoming part of the Pet Recess family. read more

Since moving to Lakeville, I've been bringing my mastiff here to have nails clipped. Yesterday, I called to be sure Kathy would be available; as she does the big dogs. I was told she'd be available until 5 pm today. After rushing home from work, I raced my dog over. When I arrived, I was told Kathy was sent home because it was slow. Then I was lectured about calling first by an older lady with an accent. I asked "how times would you like me to call?" I didn't appreciate they "Oh well..." attitude! This lady, who I assume runs the place, should learn from her staff how to deal with customers. Her staff have been great. Too bad... Anybody know where I should bring my dog now? read more

I have been taking my Labrador Retriever to Pet Recess for 8 years, and I have nothing but positive things to say about this Doggie Disney World. The fact that they take care of so many pups, and deal with so many "helicopter parents" with special needs is amazing, it's beyond me how the staff can keep their cool. In addition, I receive emails immediately whenever there is a "cold in school," asking parents to keep their dogs at home if their pup is not well... the communication is excellent. The only problem I've had is making sure my pup gets there early enough in the morning to get a space, they fill up with 100 pups by 07:00 am or earlier! Doggie Disney World!! read more

Love Pet Recess and Kathy the groomer. She knows her stuff. Our Annie is gorgeous and happy after she leaves every time!

Murphy loves coming to Pet Recess. And he is your typical Airedale with lots of energy-so thankful the staff is so caring and patient!

Our great dane Roxie looks forward to Pet Recess! Responsive, dependable and friendly staff. Flexible hours, reasonable prices and also grooming with super cute photos to boot! Would absolutely recommend!! read more

Dog was boarded. When picked up she had dry blood on fur. Wasnt herself. Got vet appoint few days later. Large cut/sore on back. PR insisting it was hot spot. Vet could not conclusively say what caused it but was sent home with an infected cut. Never called and no one noticed my poor dog in pain. Took two weeks to heal. PR took no resposiblity for injury and did not help with huge vet bill. read more

I have been taking my dogs to Pet Recess for over 12 years. They are amazing! The staff is extremely friendly and super with my fur baby. Jaxon can't wait to get out of the car to go to Doggie Daycare. He's so happy because of all the socialization and play he gets all day. I would highly recommend anyone give their pets a treat by taking them in to Pet Recess. read more

I use Pet Recess at least 1-2 days a week as needed and cannot say enough about them. The staff are all very friendly and wonderful people. My Zoey was hesitant the first couple of times and now can't wait to go when I tell her she is going to see her friends. I used the Groomer and all I have to say is wow, wonderful job. I would recommend Pet Recess to everyone looking for doggy day care. read more

Pet recess has been such a wonderful, caring, life saving resource for me and my big silly Lab Miles for his entire 11 years! I have been privileged to watch Julia grow and expand her business from a backyard operation to the thriving enterprise that it is now!!! I trust the entire staff implicitly..... and that level of confidence and safety is very hard to come by!! I have recommended pet recesss dozens of times over the years and will continue to do so!! Even though I live 2 hours away now I will still use their boarding/daycare when I travel because I only trust them!! Thank you for all you do!! Shannon Costello And Miles read more

Our dog, Ralph, loves going here! He goes in super excited every time and comes home exhausted from his play days with his dog friends. The staff is super friendly ! read more

This place does great grooming and my Persian cat came back smoother and lovelier and thank you! The animals seem happy there.

All my dogs love playing at Pet Recess for Sunday play time. The staff is very friendly and stays out and monitors all play which is great. The prices are reasonable and the other owners are always friendly as well. My ONLY dislike is the lack of signs and direction. My first time trying to find the play area was difficult because the parking lot is in front of the groomers which is closed on Sundays. There is a dirt parking lot on the side and you enter the warehouse to the park but it was hard to find. A sign or two would be very helpful and worth the while. read more

Above and beyond, for years and years, through 5 fur babies. The care they have provided to our family isn't "service", it is pure, heartfelt love. Thank you!!! read more

Spoke to them numerous times. once on the phone and once in person. I sent all the correct paperwork they requested. I brought my 7 month old puppy in for there evaluation and to stay the day. I left for my 30 min drive to work. Less than an hour later I get a call from a very rude owner that said my puppy wasn't neutered and couldn't stay there. Great. Why wasn't I told this before? What kind of place doesn't ask these questions? This isn't his first daycare no other daycare mentioned this. It's recommended to wait until a year old to get him neutered. Now I had to inconvenience my family to pick him up. When they got there to get him they pretty much held my puppy hostage. They wanted 2 payments a $50 evaluation and a half day charge of $30. Are you kidding me? He was there less than an hour. Assessments are usually four hours long and then a half a day charge on top of that for an hour. There screw up and I get charged? Not only charged but a ridiculous amount for less than an hour. Crooks with very bad communication and bad attitudes. It starts and ends with the owner. I hope this spares someone the aggravation, inconvenience and money I went thru. If you care for your dog don't put them there. Stay away from Pet Recess. read more

I took my 18 year old cat to Pet Recess for a grooming this week. Finney had been a bit depressed due to the passing of his sister...they had been together for 18 years. He had stopped grooming himself and was unkempt and dirty, and hard to even pet, his fur flying everywhere. When his grooming was completed, I picked up what seemed to be a brand new kitty. Kathy was amazing handling a skitish animal, cleaned, brushed, clipped nails. Normally he doesn't like to be held or picked up, but Kathy had the magic touch and treated him with love and cuddles. Now everyone at home enjoys petting him and he is getting more attention and seems a happier kitty. read more

We've been here twice and I've never had a stitch of anxiety dropping Jax off. Staff is friendly and flexible and he trots right off with them. They offer a wide variety of services including a full cleaning menu. This is definitely my number one choice when we go away! read more

I am so grateful to the Pet Recess staff. They take such great care of my baby girl. I work crazy hours during the week, and it puts my mind at ease knowing Greta is in such good hands. She has so much fun at day care. Thank you, Pet Recess! We love you guys! read more

Would never send my dog here. All you hear are people screaming at the dogs, and if you ask anyone on the street there is not a positive review about this place. They also do not obey any local noise ordinance. Dogs are left barking all night with no supervision. Not sure why the town hasn't done anything about this. read more

I was a little worried about my 1 yr old brat playing well with others when I brought her there for a 1 hour trial visit. My parents little dogs were too intimidated by her size and energy. I came back to see her running around, jumping and playing with about 5 other dogs. The next time i went back she was with a dozen dogs. Even though there is a risk when a large group of dogs are together I think it is invaluable for her. I plan to leave her here at least once per week. I always pick up a tired happy dog. read more

We have been taking our two dogs to Pet Recess for a couple of years now. They LOVE it there! We use them for Doggie Daycare and also for boarding when we are on vacation. My dogs cannot wait to get into Pet Recess when we pull up. When I pick them up at the end of the day they are exhausted and happy little puppies. They have dog friends there and love playing with them. I would (and have) recommended Pet Recess. Julia and her staff are great! read more

Buckley, my 4 year old Jack Russell Terrier, loves Julia and PetRecess, both for daycare and for boarding. He loves going to see his friends - both doggie and people. Julia and her staff work very hard to make sure the dogs are safe and happy and we feel very secure knowing that Julia pays attention. Thanks so much, everyone at PetRecess for your love, good care and knowledge. Cindy read more

I use pet recess at least once a week for doggy day care they are great with the dogs and I wouldn't go anywhere else. I have also boarded with them I would highly recommend them to anyone who asked. read more

Keep up the great services! The owner does an incredible job and goes above and beyond for every dog. I would recommend Kentland Canines to all dog owners! read more

We stopped to go to Edaville on the way to New Hampshire and needed a place to keep the dogs. Pet Rescue was very friendly and had a nice, safe space. We felt very comfortable leaving the pups in their care for the day. read more

My dog has been going here for over a year now. She absolutely loves it! And I love it because she comes home tired & ready to cuddle at the end of the day. They love the dogs & have pools & a trampoline. They have a routine naptime as well as homemade biscuits. I am very comfortable leaving my "baby" with them. read more

Julia and the folks at Pet Recess love our dogs as much as we do. It's their home away from home! Service is always great and friendly. I trust Pet Recess completely. read more

Researching where to send my pooch. Woman who answered the phone could not have been nicer. Did not rush to get me off the phone and was happy to answer all of my questions. Definitely a top contender. read more