We had a beautiful experience here! The staff are super friendly and kind. They have beautiful,…read morewell cared for animals on site - so it can get a little noisy. Their application process was simple, though with really great questions to do their best to make successful matches. The pup we adopted stayed there a little longer due to her medication needs and our older dogs at home. We were able to go visit her for a few hours on a day before we were able to bring her home later that week. The staff were wonderful during our 'meet and greet' and definitely loved meeting our older pups! We went through great information about vet care, spay/neuter and more and they provide awesome supports for bringing home a young pup - even sending us out with puppy food. Wonderful experience!

The staff were very helpful, the facilities were clean, the animals seemed well cared for. The…read morekitten I adopted is extremely friendly, and is the sweetest little trouble maker. The problem is that, after getting her home we discovered she was still infested with tape worms. We had to get her to a vet a.s.a.p and have her de wormed .. again .. apparently. This animal should have never been put up for adoption in her condition. We paid quite a bit of money for a kitten we thought was thoroughly treated. It cost me even more money .. this facility was going to issue a partial refund for the unnecessary expense and aggravation, but NEVER followed through on it.

I brought a kitten in there that needed help. Instead of acknowledging the fact that I was doing…read morethe right thing, the lady there, who appeared to have a position of authority, was very snide and agitated with me. I detected a note of suspicion on her part and otherwise she was nothing but dismissive. Any attempt to express kindness was rewarded with a blank regression, tinted with notes of loath. She asked me if the animal "originated" at my property. I didn't quite understand her question since it appeared to be a word salad, possibly on purpose. I told her I wasn't sure where the cat came from, only that I had found it at my back door, meowing. The lady kept widening her eyes at me here and there, like there was something wrong with me. I thought for a moment she might have been considering involving Law Enforcement, the way her eyes kept popping out of her head. Sad, since people have worse options for pets in need of care, and I absolutely won't go in there again unless I have no other option for the welfare of the animal. I felt completely alienated in a place where everyone SHOULD be encouraged and welcomed to utilize these kind of resources when necessary.

Not very friendly on the phone, but nice place to save an animals life.read more

We have been customers of Barks for several years. As a matter of fact, our Schnauzer Terry chose…read moreour family when we were picking up our late Border Collie/Golden Retriever from a Barks grooming treat. That was over 10 years ago. Yes, Deb provides a great service to the canine community with Foster care. It is a wonderful convenience to have a reliable local boutique style pet shop and pet grooming facility right in the neighborhood. The best part is Deb also carries a unique selection of premium pet food for our discerning four leggeds. She took the time and made the effort to order samples of a newer food for one of our pets who had gastric challenges, plus made many recommendations as we tried different food options. The store is always clean, well organised and with plenty of special and unique treats and goodies to bestow upon your lovely pets. The staff is cordial, friendly and attentive. I absolutely love the report cards from the groomers, who truly listen to what I request at each grooming. The dogs are always eager to visit the store and eagerly head to the grooming room with no fuss. Head on over to check out a local neighborhood favourite and, should you forget your mask or need a spare one, pick up one in the store along with some toys and treats for your pets and, be sure to schedule a future grooming appointment. Every pet surely deserves the special Barks 5th Avenue TLC. The Clarks

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !

I am so very impressed with our local Humane Society. In a pandemic, they have everything arranged…read morequite well, so that you can help your pet while being safe. This review is for a spay appointment we had in January, 2021. What a way to start the new year! First, the new building! It looks so beautiful from the outside. Clean, well-designed, and you can tell that it is them from the enormous dog statue inside! :) For pandemic spay appointments, you call in and reserve a spot on the calendar when they open the schedule for new bookings. I had to wait over an hour on the phone, but that is because they were closed for almost 2 months, I believe, because of the move. The phone staff were incredibly patient and kind. We drove up on the day of Rosencrantz's appointment, as directed. We waited in line while staff went car to car and ascertained who we were, and put an identifier on our car under the windshield wiper. We filled out the paperwork. Note: Everyone must be masked, and the cat had to be in a hard-sided carrier, per their emailed instructions. The staff members were masked and I felt safe in conversing with them. Then your car gets to the front of the line, and you hand over the carrier. Poor Rosencrantz was so unsure of what was going on! But I digress. At 4-4:30, you drive back and wait in line to pick up your pet. When we were able to get R, the staff member delivering her was very kind and patient with his time, while we asked questions and he gave specific directions. One thing that would have been good to put on the original directions is to quarantine them to a small room for a while, once you get home, and to have fresh litter. Upon reflection, that makes TOTAL sense, but sometimes we don't think ahead. The price was SO reasonable: $40 for a spay, and $20 for 2 vaccines. That price is much appreciated. It is able to be so low because of grants and other funding (thank you!). In all of our interactions with staff, everyone was SO kind and caring. I never felt rushed or had an unanswered question. Highly recommended!

veterinarian staff who had hands on my fur baby were the best. Staff at checkout were rude,…read moredisrespectful and very verbally inappropriate. I give the doctor and her staff a 5 star and staff at checkout a 0 star.

Very clean and nicely displayed treasures. Definitely worth your visit. If you need good things…read morefor a new home/apartment great selection

I was happy to be a patron of rescue treasures resale shop in South Haven, Michigan. They have an…read moreample selection of hard goods, kitchen goods dog and cat rescue items and jewelry. All the proceeds go to support the no kill shelter of Van Buren County. The staff was helpful and quickly served our needs.

Put in my paperwork for a kitten I found if I could drop it off they told me I had to wait. Well…read moreI've been waiting a year. I sent them a letter asking no reply. Send them another letter no reply.

I was casually looking for a dog this past year. Not quite finding what I was trying to get. I…read moredecided to take a peek at the availability of cats. First of all I am a "dog person" but have always been appreciative of cats. Especially polydactyl (Hemmingway) cats. So I searched. That's when I found Kalamazoo Animal Rescue and this beautiful young Domestic Short-haired black & white Tuxedo polydactyl female. We were put in touch with Suzanne A. Who turned out to be a fantastic representative of KAR. I appreciated the seriousness of the interview questions. When my wife & I met Elizabeth it was an instant connection. You can tell the excellent care "Lizzie" received as a foster cat in the care of Suzanne. It's been close to 9 months now since we adopted Elizabeth. What joy, love & happiness Lizzie has brought into our home. She has become the center of attention. I have shook up alot of family & friends who now have to think of me as that "Cat Dude". I can't completely express my gratitude for KAR & Suzanne. I highly recommend KAR if you are a responsible pet owner. Lizzie was spayed, shots up to date & chipped. We also received her folder with complete vet records. Again I recommend KAR. Kent & Laura Mercer

A great organization committed to a great cause! They are the best when it comes to animal care and…read moretruly care for their animals.

It's a great rescue and really wants to help the animals. I went there and came home with the…read moreperfect furry friend

we got our Maltese from Companions Forever. She is precious. She is beautiful. We are so pleased…read morewith her. I wish we could've taken her brother Billy because he is just as precious and beautiful as our little girl it breaks my heart because that Billy is a sweetheart, and they are so smart and so well kept we are so happy with our baby whoever gets Billy is gonna be so lucky

https://www.undertheweatherpet.com/blogs/under-the-weather/ivdd-in-french-bulldogs-recognizing-signs…read moreand-seeking-care

I've taken my dog here 4 or 5 times before with great results (thanks to Jen) but this last time he…read morewas butchered by a different groomer who had no business working with dogs in a salon. I was told the other groomers all quit so I guess Jessi was taking it out on the dogs she 'grooming'. We won't be returning to PetSmart on West Main.

Petsmart stuffed my dog in a kennel for two hours while completing other appointments in the…read moregrooming dept. He was so distressed that they had to cancel his appointment. None of their process was explained to me. From 5-7:30 they did nothing but stress out an animal unnecessarily. I will not be returning and ask that you consider whether warehousing animals to increase the amount of grooms in a day is humane.

I frequent this location for the grooming salon. I made an appointment online and Stacy called the…read moreday of the appointment to let me know the groomer was out that day due to a medical emergency. She offered me several other time slots the same day. When I arrived, my dog was taken right back and Stacy did a phenomenal job. When I took the invoice to pay to the cashier at the front of the store, the registers were empty. I saw a manager running up to the registers and was going to say "please don't run, I'm in no rush." Before I could say anything, she screamed "Austin!" twice. The door to the back office popped open and here comes Austin. He snatched, I have a paper cut to prove it, the invoice out of my hand and scanned it. He gruffly said "tip?" I stated my preference and that was it. The manager walked by and Austin said something about the schedule to her. I asked if he was having a bad day. He said "you could say that" and proceeded to tell me about his overpriced apartment and how he couldn't afford the rent. Dude, I'm just here for my dog. I get we all have bad days, but unloading on a customer about personal stuff is not cool to me. Also, instead of screaming twice, couldn't the manager have checked me out? The groomers are great. The customer service people could use some work.

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.