We had a beautiful experience here! The staff are super friendly and kind. They have beautiful,…read morewell cared for animals on site - so it can get a little noisy. Their application process was simple, though with really great questions to do their best to make successful matches. The pup we adopted stayed there a little longer due to her medication needs and our older dogs at home. We were able to go visit her for a few hours on a day before we were able to bring her home later that week. The staff were wonderful during our 'meet and greet' and definitely loved meeting our older pups! We went through great information about vet care, spay/neuter and more and they provide awesome supports for bringing home a young pup - even sending us out with puppy food. Wonderful experience!

The staff were very helpful, the facilities were clean, the animals seemed well cared for. The…read morekitten I adopted is extremely friendly, and is the sweetest little trouble maker. The problem is that, after getting her home we discovered she was still infested with tape worms. We had to get her to a vet a.s.a.p and have her de wormed .. again .. apparently. This animal should have never been put up for adoption in her condition. We paid quite a bit of money for a kitten we thought was thoroughly treated. It cost me even more money .. this facility was going to issue a partial refund for the unnecessary expense and aggravation, but NEVER followed through on it.

Not very friendly on the phone, but nice place to save an animals life.read more

horrible place, I paid to have my dog in a private cremation and they said he wasn't tagged and…read morecremated him with other dogs and I was not able to get his ashes. the humane society said that animal control never tagged him for private cremation, even though I had called and spoken with them 3 times about it and the humane society did as well. Then to top it off they never even called me to tell me they messed up.... what kind of place operates like this, very unorganized, cluster mess! very unprofessional and inconsiderate! DO NOT RECOMMEND AT ALL! This isn't the first time they've messed up with handling my dogs.

Our Bradley, Had talons and we tried cutting them…read moreourselves-which turned into a horrible nightmare. With that being said; Luke worked magic and we're thankful for his dedication to trim! Thanks a bunch! Also, the checkout gal was very helpful! The store is clean and has a lot of inventory.

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !

I am so very impressed with our local Humane Society. In a pandemic, they have everything arranged…read morequite well, so that you can help your pet while being safe. This review is for a spay appointment we had in January, 2021. What a way to start the new year! First, the new building! It looks so beautiful from the outside. Clean, well-designed, and you can tell that it is them from the enormous dog statue inside! :) For pandemic spay appointments, you call in and reserve a spot on the calendar when they open the schedule for new bookings. I had to wait over an hour on the phone, but that is because they were closed for almost 2 months, I believe, because of the move. The phone staff were incredibly patient and kind. We drove up on the day of Rosencrantz's appointment, as directed. We waited in line while staff went car to car and ascertained who we were, and put an identifier on our car under the windshield wiper. We filled out the paperwork. Note: Everyone must be masked, and the cat had to be in a hard-sided carrier, per their emailed instructions. The staff members were masked and I felt safe in conversing with them. Then your car gets to the front of the line, and you hand over the carrier. Poor Rosencrantz was so unsure of what was going on! But I digress. At 4-4:30, you drive back and wait in line to pick up your pet. When we were able to get R, the staff member delivering her was very kind and patient with his time, while we asked questions and he gave specific directions. One thing that would have been good to put on the original directions is to quarantine them to a small room for a while, once you get home, and to have fresh litter. Upon reflection, that makes TOTAL sense, but sometimes we don't think ahead. The price was SO reasonable: $40 for a spay, and $20 for 2 vaccines. That price is much appreciated. It is able to be so low because of grants and other funding (thank you!). In all of our interactions with staff, everyone was SO kind and caring. I never felt rushed or had an unanswered question. Highly recommended!

Had an appointment to take my dog to get spayed since it's half the cost of a vets office. When you…read moreget there you have to go in sans dog to check in. I didn't think the people in the parking lot waiting for the place to open were very polite. I was the 2nd car in the lot but other people ran in front of me to check in so I became #4 (not the fault of the Humane Society!). After you check in you go get your dog, but you have to wait until the person in front of you has checked their dog in before you go. Which was kind of a problem in the freezing cold. Especially since I didn't want to lose my spot again to everyone else that was jumpy! My dog was fine after the surgery. She was drugged up so very lethargic but overall everything with the surgery went well. The staff was very nice and friendly. They were talking to the dogs and the people. I wish they would just have a better system to drop off that could be less of a run for it method!

Very clean and nicely displayed treasures. Definitely worth your visit. If you need good things…read morefor a new home/apartment great selection

I was happy to be a patron of rescue treasures resale shop in South Haven, Michigan. They have an…read moreample selection of hard goods, kitchen goods dog and cat rescue items and jewelry. All the proceeds go to support the no kill shelter of Van Buren County. The staff was helpful and quickly served our needs.

Put in my paperwork for a kitten I found if I could drop it off they told me I had to wait. Well…read moreI've been waiting a year. I sent them a letter asking no reply. Send them another letter no reply.

I was casually looking for a dog this past year. Not quite finding what I was trying to get. I…read moredecided to take a peek at the availability of cats. First of all I am a "dog person" but have always been appreciative of cats. Especially polydactyl (Hemmingway) cats. So I searched. That's when I found Kalamazoo Animal Rescue and this beautiful young Domestic Short-haired black & white Tuxedo polydactyl female. We were put in touch with Suzanne A. Who turned out to be a fantastic representative of KAR. I appreciated the seriousness of the interview questions. When my wife & I met Elizabeth it was an instant connection. You can tell the excellent care "Lizzie" received as a foster cat in the care of Suzanne. It's been close to 9 months now since we adopted Elizabeth. What joy, love & happiness Lizzie has brought into our home. She has become the center of attention. I have shook up alot of family & friends who now have to think of me as that "Cat Dude". I can't completely express my gratitude for KAR & Suzanne. I highly recommend KAR if you are a responsible pet owner. Lizzie was spayed, shots up to date & chipped. We also received her folder with complete vet records. Again I recommend KAR. Kent & Laura Mercer

A great organization committed to a great cause! They are the best when it comes to animal care and…read moretruly care for their animals.

It's a great rescue and really wants to help the animals. I went there and came home with the…read moreperfect furry friend

we got our Maltese from Companions Forever. She is precious. She is beautiful. We are so pleased…read morewith her. I wish we could've taken her brother Billy because he is just as precious and beautiful as our little girl it breaks my heart because that Billy is a sweetheart, and they are so smart and so well kept we are so happy with our baby whoever gets Billy is gonna be so lucky

https://www.undertheweatherpet.com/blogs/under-the-weather/ivdd-in-french-bulldogs-recognizing-signs…read moreand-seeking-care

I've taken my dog here 4 or 5 times before with great results (thanks to Jen) but this last time he…read morewas butchered by a different groomer who had no business working with dogs in a salon. I was told the other groomers all quit so I guess Jessi was taking it out on the dogs she 'grooming'. We won't be returning to PetSmart on West Main.

We are not regulars here but it was a very nice store. Very clean. I was looking for a particular…read morecat food and our usual pet store was out of stock so I was able to order 2 cases of canned cat food online. My husband went in to pick it up. He had no problems which is wonderful! We're able to get exactly what we needed! We've tried hiding Moonshadow's medicine in other foods but she's a really smart kitty! Fancy Feast savory centers are the only ones we can fool her with.! So if you have a smart finicky baby try the savory centers!

Waited over 30 minutes for help in aquatics for them to help a customer that came after us first. I…read moreasked for two types of fish and a plant, they "forgot" to grab the other fish. What was meant to be a quick stop, turned into wasting an hour of my time. Your employees also are terrible at catching fish and almost never offer to help. Always have to search for an employee for help. The new Pac-Man "desktop" pet are cruel and inhumane. They should have a regulated temperature home and proper care guides. What's the point in asking what the size of your tank is and how many fish you have, if you're not going to treat the rest of your animals with the same respect.

Don V I have been a customer for quite some time. Late…read moreyesterday I purchased a shrimp and a blue Tang. When I got home I noticed a white spot on the Tang's fin. It was too late to call the store. This morning the tang was dead. I went back to the store explained to the manager{?} that the fish had a white spot on the fin which suggested that the fish was sick and died in less than 12hrs. I asked for a refund and she told there was no refund on saltwater fish. My point, however, is that the policy needs to be a little flexible in certain circumstances such a a fish dying in less than 12 hrs. I believe that I should of gotten a full refund or store credit. The manager would not agree to any reimbursement what so ever. That's gggreat customer service. Wont shop in that store anymore.