I board my cat Dexter at Spring Oaks several times a year. I am very picky about lodging him but…read morefeel 100% confident with the staff at Spring Oaks. We've never had a problem and Dexter seems very happy there. The facilities are clean and the staff is very pleasant and accommodating. I would not hesitate recommending their lodging services for your fur babies! Dexter gives them a five paws up!

Took my biewer terrier in for trouble breathing and honking like a goose. Dr Krudop listened to…read morehis heart and said he has a heart murmur and recommended x-rays. I brought him back for x-rays the next day. it showed an enlarged heart, grade 4 heart murmur, lungs were clear, liver was enlarged. He wanted blood work that would be back Monday. Dr Krudop would be out of town until Wednesday but he'd leave notes in the file. My pup was having trouble breathing and his tongue was turning blue. took him to urgent care Saturday and they heard crackles in his lungs we got a lasix shot and pills. I left multiple messages for Dr. Jackson to discuss the blood tests Monday. He finally called back in the late afternoon. He wasn't too concerned about the lungs and said my pup didn't need lasix. I asked what he thought about the enlarged liver and he said "he's a Yorkie that's normal." He said Dr. Krudop would be back Wednesday if I have any other concerns.

Superior service!! I have a very Skittish rescue and he was treated so well. The girls are so…read moresweet and did an amazing job. I highly recommend.

I can't say enough about everyone at Woof Gang Deland. This was our 4.5 month old Blue Heeler's…read morefirst time. He was very nervous & they were so very understanding, accommodating and so kind and caring with him. Erin communicated with me & they handled him with kindness. We got a nice wonderful shampoo, conditioner, teeth cleaning and light ear cleaning. They trimmed his duclaws also. I truly can't be thankful enough. And we even got a holiday photo done there today for a small extra upgrade package. We'll see you again soon!!

Whisker is the best groomer in town, I've been bringing my last two dogs here for years and I've…read morehad no issues whatsoever with them they do an awesome job every time and there prices are great I would recommend this place to everyone who has a dog that's looking for a long term groomer, Cheryl is very friendly and so good with the dogs thx so much for treating my dogs so good

NEVER AGAIN. We came to Whiskers Grooming twice before for simple trimming around the paws and…read morefanny, and we were happy with the result. This time he had some matting on the ears. Normally we would have had him groomed sooner but due to the Covid outbreak we waited longer, and some of the matting on the ears got bad. Outside of that I ordered him to get the same trimming as before, and not be cut or shaved. Even by the American Kennel Club, Cavalier King Charles Spaniels should not be cut/shaved! What this woman did is unforgivable and downright despicable. When I came to pick up our dog he no longer looked like a Cavalier, but more like a Pug. His hair was cut extremely short when there was no need to do so! They shaved parts of his legs down to the skin. On parts of the head they shaved his hair so far down that you can see scalp. In some parts it appears that so much force was used in pushing down the clippers that our dog has some abrasions. Also, it appears that his nails were cut too short on some, and a little bleeding occurred but stopped. They even cut away his beautiful flowing tail hair that are symbols of Cavaliers. I asked this woman (apparently the owner Cheryl by doing a little research) why she DID NOT CALL ME FIRST BEFORE DOING SOMETHING I DIDN'T ORDER!!!! Her excuse was to cite how many Cavaliers she has cut before. THAT'S NOT A REASON!!! We can see the broad strokes in his fur, that come from harsh use of clippers. I am no oversensitive person that takes things out of a normal context, but one, knowingly cutting back a dog like this, two, when there is no need, three, you weren't ordered to do so, and four, when you shouldn't because experts say you shouldn't do so, is in my book is REPREHENSIBLE!!! By cutting him back like this our dog's fur can now grow back even thicker and that is not good for the animal. These special dogs need their fur and cutting it back like this is detrimental to the animal. It is obvious to me; she does not care. During the discussion about this disgraceful job she did cutting our dog, she proceeded to bring up a topic that had no bearing on the issue at hand. The sign of the arrogant person's tactic to turn the discussion around to allay and redirect one's own guilt. She tried to dictate to me regarding the neutering of our pet. I totally concur with spaying and neutering pets on most terms, but we have not done so for reasons that are of no concern to anyone else, especially this haughty woman. I would not trust this company with your pet! If she is a professional and judging by the job she did and her behavior, then she needs to retire! You cannot trust a company when its own owner does not comply with a customer's wishes, and or use simple basic standards in customer service. If the owner acts this way, then tell me how can you trust the employees she hires? They will be carbon copies of her. If she had simply called me in advance, and stated that she was going to do this, then I would have said NO!!! This was so unnecessary! No apologies, just excuses. Now in retrospect and looking more deeply in some of the online reviews, I can see others had the same issues as we did. Most of the positive reviews that were posted before mine, are simple one-line statements with little detail, which make me wonder how many are truly valid. You cannot trust people like this, especially when arrogance blinds them so much, that they cannot to do simple things properly, and then own up to them. Once again, if she had simply called me in advance, and stated that she was going to do this, then I would have said NO!!! Instead of showing any humility she started acting arrogantly and brashly. You cannot forgive this kind of behavior or action. There is no way to make up for them. STAY AWAY, YOU WON'T REGRET IT AND NEITHER WILL YOUR DOG!!!

Great customer service and the staff are truly professional. I go there for Fromm's dog food for my…read morefur child. They also have a great supply of great pet food and pet toys.

We popped in here today. I was looking to see if they had…read moreany dresses for my Yorkie. But they mostly just have collars and vest for walking. But they have every coller and leash You can imagine. They also have a great variety high quality dog food and cat food. I also have dog bones grooming items and just about everything you need for your puppy dog. Today we got the dog cookies. Darlene got two squirrels for her dogs and I got a dog cookie biscuit. As I was leaving I noticed they have the games where you hide the food and then your dog has to work to get it. I think I'll come back another day and see what kind of games they have. Very nice puppy dog shop.!

My two 10 lb Morkies had not been groomed in 6 months -Yikes! Long nails, Toe-Bean fur, mats in…read moreleg-pits: they looked happy but homeless. Miss Keri groomed them back to their -almost-Debutante Dance beauty!! So very impressed!! And she did NOT scold me for letting them get that way just sweetness for choosing Keri's Kare. Side note: this family-run business is in a great location on West New York Ave behind Red Barn Drive-Thru all the way at the back. Thank you Keri!!

5 stars rating excellent job grooming my Parti Yorki Daniel looks great . Daniel was born during…read moreCovid this is his first professional grooming and Keri is so good with animals !!!

Kristin is amazing! She took her time with my dog Edison, who is fearful of strange situations…read more She is kind patient and caring.

I rescued a 12 year old cocker mix that didn't have the best life before coming to me and in need…read moreof grooming. Kristin was recommended to me because she has a history of working with rescued dogs. I was impressed with the patience and gentleness Kristin showed towards the newest member of my pack. I have since taken all 3 of my guys to Kristin and will continue to do so.

I went to this store on the 9th of July to pick up my kitty litter but to my dismay they only had…read moreone bag this has been a continuous problem one of the consultants saw my frustration and asked if she could help I said yes and explained she said she could set up my home delivery for me she definitely seemed to know what she was doing although it was hard for me to keep up as her fingers were moving so fast I did become concerned when she uncovered my private info with one move but this review is not so much about that I just felt I should mention it. I got 6 boxes delivered to my house I was like this is great but unfortunately they had sent 12 bags of litter instead of 6 they had also charged my bank account for 6 bags I had not ordered I waited for Monday morning and put a call into PetSmart and although they were sorry that this happened all they could do is have it picked up and when they got the merchandise back in Ohio then they would process my refund I felt like your having it picked up they should immediately return my money why should I have to wait up to 30 days for my money so I asked to speak with a supervisor and all Mr Anthony could do is speak to me as if I was a moron telling me he was just trying to educate me on there procedures he would not listen to anything I said I did not order 12 bags of kitty litter the floor consultant that works for PetSmart hit the deliver immediately twice but now I am being penalized for it I did not order 12 I only wanted six they had no right to take money I did not authorize.then they would hold on to my money until they were satisfied with their return why should I have to wait for anything it was their consultants mistake by the time my conversation with Mr Anthony was at an end I told him I would keep the 12 bags but I would never do business with pet smart again they need to send Mr Anthony back to school to learn the golden rule the customer is always right get an education Mr Anthony and get your stuck up nose out of the air . I'm leaving a one star rating only because I can't leave a big fat zero rating!!!!!

This location had not gotten my 2 online orders completed in time. I live 30 minutes from this…read morelocation and head to the store to pick up about 15 minutes I should pickup. I've had to wait while staff complete my order and show them my order. Never again.

Our first time for our Maggie. She's an 11 yr old Rottweiler. Couldn't be happier with our…read moreexperience!! Very professional, courteous, and Maggie looked and smelled amazing!! Thank you

Our Shih Tzu received the best grooming ever ! Hanira did a marvelous job and we are very impressed…read morewith the results. We will continue for regular visits so our baby girl can look the best. We are higly recommending Hanira and she deserves the 5 stars.

Took our dog, Rocco for his first grooming and the girls did a great job! He looked so handsome. We…read morewill definitely bring him back.

They did a great job with my Dilly! His cut was amazing, no nicks or cuts and he was happy when I…read morepicked him up. I'm very happy with their service.