At first Dog House was awesome and a true up and coming business. I wholeheartedly supported the…read moreowner and appreciated her once excellent services. I spoke as her witness at town council when noise violations were brought up against her business and the verdict went on her favor. Later on in Jan/Feb 2025 timeframe I noticed her employees were never there. Owner had her very young son in the grooming area 3 times looking dirty and tired. My pup isn't trustworthy with small children unfortunately. I mentioned this and the owner said, "well he needs to learn how to act around dogs". I didn't like that answer but also empathize with working moms so I continued to support her business. My last visit was a disaster. I scheduled a week in advance, the toddler boy was there again and yet another new employee. 6 hours later he still wasn't groomed fully groomed just bathed. I went to get my pup because I don't want him locked up all day. I mentioned I don't like him being kenneled all day without potty breaks and water. She claimed to walk the dogs when they are with her all day. I didn't believe that to be true because she was watching her son and grooming with a new hire and her husband. If she didn't have time to groom my dog in 6 hours how would she have time to walk him? Furthermore they forgot to use my shampoo (the shampoo they use smells terrible to me and gives my pup dandruff) she said her husband forgot to use my shampoo. Her husband isn't a groomer and I didn't like that random people were working with my pup. The prices are about 30% hire than other groomers and I always tip $20.00 but I later learned the tips are not given to groomers. Dog House was once an excellent groomer/ boarder but the employee turnover and tip controversy and long groom times and very young children walking loose just are not acceptable to me. I wish them well, but they must treat employees with respect and pay better attention to client requests.

Our dog Wren is the 2nd dog we've had at The Dog House. And they are the absolute best!! They treat…read moreyour animals like they are theirs. The doggy daycare is the best in town and the dogs are soo happy and tired after! The girls working there are accommodating and kind. Can't wait our next play day!

We have used New River Animal Hospital since June of 2019. As of Monday, we brought our third pet…read moreto be seen by them. It is a wonderful facility that also boards and grooms. Located in the Nimitz/Jumping Branch Area. The personnel, from vets, to techs, to reception, have been uniformly kind and professional. They take their jobs seriously, and truly care for animals. They have several cats as mascots roaming the building! Our cats have boarded there twice with zero issues, both times for 5-7 days while we were on vacation. So far we have only needed routine care, checkups, vaccines, etc. Prices seem extremely reasonable to me, coming from DC. We are very happy with them!

Dr. Connie Hyler-Both and her entire team are friendly, compassionate and competent. They listen…read moreand respond. While visiting family, having traveled from another state, two of our dogs began vomiting so often our 6 yr lab had bloody emesis and the whites of her eyes turned red. Our 3 yr Belgian Mali's was pink tinged. They couldn't keep water or the go-to white rice and broth down. While they are so busy they cannot accept new patients right now, they got us in emergently. Treated promptly . Injections and oral meds for the day after. Suspicious bad treats given night prior. This vet deserves an award for Best Vet EVER! My dogs are on the mend and we came home with detailed care instructions and how to get some excess weight off our lab. If I lived in the rural Nimitz area, I would get on her wait list to get my dogs under her care. And Connie at the front desk and Sarah her tech and or so many more were great with my dogs. Prayers answered and may God bless this vet clinic and team.

This is the best groomer in Beckley. I've tried several others. Very trustworthy and constantly…read moregreat pet grooming. Same people every time so no wondering who is working with you fir baby. Very reasonable prices and fast. Be patient with phone calls and texts. This is a small business with a single owner/operator. Schedule appointments a week in advance and pay with cash or check only.

These folks went out of their way to take care of our dog, who got onto a mess while we were on…read morevacation. They bathed, trimmed, and scented our Pomapoo, then added a cute kerchief. They all cooed over him and said they loved working with him and were sad to see him go. I would recommend them to anyone.

We started shopping here alittle over a year ago. We wanted to start a fish tank and had no clue…read morewhat we were doing. Luckily we met April. She showed us everything we needed to start a new tank, and went above and beyond to help us. We now have two fish tanks and about to start on a third one shortly. She never makes you feel unheard, she takes the time to listen to you, and goes out of her way to make sure you understand everything before buying fish. So many company's now days, will just see you as more money in their pocket. She actually helps you get the right fish for the set up you need. She will advise you on which fish will be the best with each other, and actually let you know which aren't the best. We appreciate her not just lieing to us, just to make a sale, and you can tell that she genuinely cares about the health and wellbeing of this fish. We need more people like her.

Train your groomers to groom dogs correctly!!!!!…read more I strongly urge you to ensure your groomers are properly trained to follow breed-specific grooming standards and to listen carefully to pet owners' requests. Please contact me directly to arrange a refund for this poor service. I can be reached at 951-283-8819

Dr. Dorsey euthanized our very sick cat, after a thorough…read moreexamination and a frank discussion. First he gave the cat a shot to calm her, then he came back to euthanize her. Before the process began, he used my phone to take some pictures of the cat with me. He is a very compassionate and capable vet.

My dad took his red-headed retriever to Dr. Dorsey when she was sick. I know my dad appreciated the…read morekindness they showed him, especially when he had to put his dog down, to end her suffering.

Extremely unprofessional, wouldn't even take the time to explain why a certain anesthesia is…read morerecommended only that it is recommended. Gave me an estimate, but then didn't tell me that I had to complete the surgery with an x amount of time or would have to have a different exam fee. The owner communicates very poorly and passes off poor work from employees.As unhappy customers and you should just go somewhere else. Really terrible, unprofessional unkind behavior and I would never trust this company to perform surgery on my animal.If they can't even explain why a certain anesthesia should be used.

I've been with this veterinary clinic for over 20 years, since it was in another location. They…read morehave worked miracles on my pets over the years -- from emergency surgery on a 16-year-old pomeranian to all the times they've helped me figure out what my mutt managed to find and swallow this time, OHAH have always had my family's back. The work they do is priceless, but the prices they charge are as affordable as vet care can hope to be. They keep it real, they sell what you need and tell you what an animal's quality of life is going to be... and when the time comes to say goodbye, they're as compassionate as one could hope to find. There aren't a lot of businesses I trust, but I genuinely take whatever they have to say to heart, and I trust them to do right by me and my animals. My pets are my family, and I take their care very seriously. I would trust them to no other veterinary practice than this one. I'm grateful OHAH is here.

Friendly staff speedy very clean you can make an appointment or they do walk-ins. They also board…read moredogs great place highly recommended.

After years of using a vet in Beckley and, unfortunately, having a horrific experience there, we…read moreswitched to Fayette Veterinary Hospital. It's a 40 min+ drive to get there but worth the time and money! They charge very fair rates and care for your animals as if they were their own. We added a female puppy as a companion to our male and she was unfortunately sickly. She had parvo and fought worms a few different times. They educated us and helped us nurse her back to a healthy, stout, happy dog without charging us outstanding prices. I wouldn't dream of going anywhere else.

We have boarded our pup at Nap A Lot kennels for years. Tallie is always very happy to see…read moreMarlene, and is happy, healthy and NOT stinky when we pick her up. Marlene individually walks each dog every day. She is also very reasonable.

Was new to area so vet's office recommended this place...I would NOT recommend!!! Good luck trying…read moreto get them to call you back. I called numerous times and left several messages, only to hear NOTHING BACK!! NLT a good way to get good reviews or more customers. Wish I could give a better review, need to try it 1st! I would give a zero, but had to give a star...