We've been happy customers for years. Alicia and the team continue to take great care of us! She special orders the dog food we like, which is beyond helpful. And the team is consistently friendly and helpful. Plus now I can recycle my dog food bags here. What a great store! read more

Stopped by this location as i was in the area. I've came to this location once before and used the self service wash stations. I like this location for the self service as they have more than 2 wash stations, and it's not enclosed in a small room like the other location closer to my home. I didn't use the self wash station on today's visit. I only came in to buy more treats for my fur baby. They had a decent sale going on. Buy 1 get one 50% off. Well stocked shelves. Staff was cordial. Plenty of parking outside. read more

This florissant store does not stock items that are on sale. I will stop shopping here because of this and other misleading sales tactics.

They have soooooooooo many brands of cat and dog food that it will boggle your mind!!!!

Everything went well from the moment we arrived. Indigo was so kind and sweet and she knew and understood that my dog has a double coat and she can not be trimmed whatsoever or it will literally ruin my dogs fur/coat and make her be more susceptible to problems involving her skin. If you need a groomer I would 100% recommend Indigo read more

I took my cockapoo to this groomer for first time yesterday 5/31/25 and I had the worst experience. I dropped my dog off at 10 am and he still wasn't ready by 5:30. His hair cut was horrible and not finished and the groomer had the nerve to say that he was anxious. Really!!! I came to check on him by 3:30 pm because I hadn't received a text or a phone call, he was on the table when I walked in but was put on the floor to service another animal, ok, left came back, he's on the table again but put back on the floor to service different animal. they still charged the full amount! never going back there again. Let me say this, my dog was not a problem because he's groomed all the time. His old groomer has some issues with his building I'm so frustrated with my service. read more

Love the variety of products available and ease of shopping there. I can be in and out with what I need in minutes and also earn rewards.

Their prices are way way too high. They have some of the same stuff other places do but theirs is higher.

The Florissant location is definitely one of my favorite stores to visit. Everyone is always friendly and helpful. The store is always neat and organized. I never have an issue finding the things that I need. read more

4 Mar 2024. I took my pup there for grooming for a 1pm appointment. It is now 7:25 and he is still there! VERY DISAPPOINTED WITH THIS PLACE! John E read more

The groomer was awesome and my fur baby was very happy and was not stressed. I have used them before and I will use them again. I was extremely happy I could get an appointment on short notice. Definitely use this store for your grooming needs. read more

I love this store! The selection is great. The employees that work there are amazing too! I've seen some crappy customers go there & act like they've got no sense but the people who work there never let that dull their shine. Keep being the excellent place you guys are. It's always refreshing going in this place and perusing around for the next buy and being greeted and helped by the friendliest people around Florissant. read more

We brought our dog in to be groomed, and they did a fabulous job. We were a little nervous, because she is fairly new to us, rather large and not dog-friendly. But Megan and Destiny put us at ease and did a fabulous job with our Akita. For the quality of the service we received, we feel it was also a great. The store has a wide selection of products, all of the staff are friendly, helpful and knowledgeable. read more

The vet service was superb! Thank you for offering affordable pet doctors!!! As I checked out my $22 foggers, the clerk found an $8 off coupon. I'm one happy customer and will return! read more

I am Absolutely distraught over some of the workers here, I came in a few weeks ago and haven't had the time to leave a review but I can't get over the poor customer service and discrimination, the manager side eyed me the entire time of my trip and every aisle I walked into she would follow, I'm use to this treatment from the more low end shops but I can't get over how rude this woman was, she followed me until I left and to me that's discrimination, didn't see her follow any of the caucasien patrons but when I came in she wouldn't back off me like she thought I was going to steal something, if I couldn't afford to buy something trust me this is the last location I'd try to do that at because of the poor service, I will be taking my business elsewhere because I can afford it, very disappointed read more

I'll never go their again.. Had an emergency , found a newborn kitten in garages They are the closest to me , went there to get bottle and formula. So when I needed more formula again I started looking around and found out they were the highest priced on both items.. Not just a little bit but a lot.. They charged $10.99 for the formula and $3.25 for the small bottle.. well, I found the bottle in Walmart for $1.25 and the formula for $5.99 at Pet co. Talk about over priced.. Well that makes it a never again for me.... read more

I adopted a cat just two months ago, so this was only the second pet supply store I've been to. I was struck by how helpful both of the people working at the front registers were. They take time to answer your questions and ask if there is anything else they can do to help. They were both very gracious and seemed to take their jobs to heart and to know what they were doing. Also, I give my cat a bit of wet food from the small cans of Fancy Feast each night and discovered that they're ten cents a can cheaper here than they are in the grocery store, and that was before they gave me the 10% discount. I'm sure I'll go here the next time I need supplies for my feline. read more

Great selection, especially hard to find and specialty foods. Online ordering is easy and there is always the option for personal delivery if you don't want to go to the store. The staff are always very nice, whether you are shopping in store or picking up. read more

I was so happy that they had availability for my 2 puppies to get groomed on such short notice. The team was so professional and knowledgeable. I was very satisfied with the service and will definitely return. I also found new food to switch my dog to with the help of an employee who was walking by as I was looking at the options. read more

They made my poor LONGHAIRED chihuahua look like a short haired chihuahua!! His fur is only 2cm long now. They completely jacked up his haircut. First of all for longhaired chihuahuas are only supposed to have around their ears, back of the legs trimmed . His whole body was completely shaved down. My husband requested to not touch his tail they shortened that up too! I'm so upset about the hack job they did to him. I will never bring him back here again!! To top it off they cut his leg with scissors! Im so upset! read more

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I placed my order for pick up in the morning. A few hours later I received a phone call saying they didn't have everything I ordered. They did however offer a substitute. Once it was ready I drove up, called the # and within 1 minute an employee brought out my order. Fast, convenient, friendly. Love it! read more

Made an appointment just to get told they didn't have time to groom when I arrived. Total joke. I would give 0 stars if I could.

Curbside order was ready and communication regarding pickup was smooth. Courteous quick delivery was greatly appreciated and the entire order was correct. read more

It looks pretty cluttered and cramped inside, but I found exactly what I needed (frozen dog food that most pet stores don't carry), and the staff was great. read more

Always a pleasant experience. I place the order online a confirmation comes quickly, and I drive down and pick it up curbside. Everyone is courteous and helpful. They're one of the few pet stores that sell the brand of dog food in I buy. read more

I first took my lil chihuahua Lucy to them a month ago and raved about the service she rec'd. I took her back this past Sunday and I paid an extra $25 for shedding treatment and I know she did not get it. I picked her up a hair was all over my clothing, and my house after her treatment. I was very disappointed with my second trip. Sierra or Cierra did her treatment the second time. I hope the manager who I've been calling since Sunday will have her shampoo'd over again for $25 that got me nothing read more

Very great service every time I shop wither it be for grooming service or just making purchases.