We love it! Ebony always looks beautiful when we pick her up and is a happy dog! Toni and the…read moregirls are always friendly and happy to see us

Follwed my desires for Yorkie cuts. Comfortable individual resting spot after they have been pamperread more

To the 1st review…read more Maam, I am an employee at 4 paws and I would like to address this review. First, I would like address the 'aloof and disorganized ' comment. I assume you were referring to the young lady that checked you in. She is our newest employee. She is fresh out of grooming school and young. Im sure she was unorganized and confused but she is learning a whole new job and our procedures. She is a shy young lady and is progressing nicely. I'm sorry if her lack of experience was less than acceptable for you. If you would have expressed your concern we would have been more than happy to have a senior staff member check you in. Next I would like to apologize for a groom that you found to be sub par. We would have greatly appreciated your concerns when you picked your dog up and paid. We would have been more than happy to correct and grievances you had about your groom. As far as the groin being shaved to the skin, that is standard in all the grooming facilities that I know. It's a sanitary service. We also shave the anus. We realize that your pet is extremely important to you and the money that you pay for its groom should be worth what you expect. But if you don't point out your concerns then we can't fix them for you. I dont remember the circumstances of that day but you must understand that everyone has their bad days. We would have been more than happy to correct anything that you found unsatisfactory but you didn't come forward. As far as the 'verbal assault' pertains, I think that's a little harsh. It's upsetting to us as a buisness to see a client looking for recommendations and then singling our business out as a 'do not recommend because I've tried them'. That reflects poorly on the buisness that we have worked very hard in to gain our great reputation. 20 years as a small business is remarkable, especially for a grooming shop. Again, if you would have verbally expressed your unsatisfaction then we could have more clearly addressed this situation. Its very easy to misconstrue the inflection in a written message. We rely on the feedback of our clients, both good and bad, in order to better our clients experience and progress as successful business. Im sorry that you weren't happy with your experience but if we are not informed of a concern then we cannot rectify the problem and make your experience better.

I have nothing but great things to say about Four Paws! They always do a fantastic job on our sweet…read moreCooper. Each and every time we pick him up we are pleased. Thank You to the entire staff for always doing a great job! I know its not an easy job!

Cared for my dog Myka for wellness checks, and then when he developed cancer. Helped with payments,…read moreand end of life care. After he passed is when I truly loved them. I was sobbing uncontrollably on the phone and they worked through it. We didn't have to go inside when we took him there for them to cremate him, so we didn't have to be around other animals. They let us pay in the car and I asked for his nose print, and they don't do that normally, but they did. They got us his pawprint and keepsakes of him, some fur. They gave us grieving information and called to check on us in the following weeks. I had him wrapped in a blanket and they even called so they could return it and I was stunned bc I thought it had been thrown out. They memorialized his pet desk account but kept it active in a separate place so we could still see his account but not unless we wanted to. They are amazing and I couldn't have done that process with another vet. I am so glad they cared for him so much in life and death.

My SPAYED dog died of a UTERINE infection. The doctors here will sometimes spay a dog by ONLY…read moreremoving the ovaries, not the uterus and won't tell you that. I didn't know why my dog was sick or how sick she was and never checked for uterine infection because she was spayed. Had I known she might have lived.

Not accepting a legally mandated, dated, rabies tag, and needing additional paperwork "to confirm…read moreit" to do a groom, is ridiculous. I will never come near this place again.

Excellent salon team! They're always professional, kind, and consistently exceed expectations…read more Highly recommended!

If you want your pet to shine and look like a rock star, send them to the Pet Spa!! Jeanne has a…read moreway of making them look beautiful when she's done with them and they smell terrific too !! The only place I'll ever go to get my pets done!

My daughter took her dog here about a month or so ago. The shop was dirty and smelled bad. This was…read moreher dogs first grooming experience and so he wasn't the best patient but she felt as if the groomer was blaming my daughter for not being able to groom our dog completely. Not a good experience and would not recommend.

Nasty owner does nothing website said.dogs aren't getting nap time there left out in heat all…read moreday.owner is aweful

We have boarded our girl here many times and each time she has been treated with love and care…read more She tends to be a nervous dog, but she is happy to walk in and play with her friends.

Staff are very nice. They take great care of our pet during boarding. I don't have to worry about…read moremy fur baby there! Highly recommended for boarding.

Just took my Golden Retreiver Sophie to The K9 Inn to be groomed. I must say she received a…read morewonderful warm welcome when we arrived and the best bath and grooming she has ever gotten in her 5 years of life. They did an exceptional job and we will be returning again soon.