GREAT option for boarding/grooming in the E. Springfield area!! Clean, caring, convenient, and…read moreVERY reasonably priced!! Your muttzzz (and kittiezzz) will thank you!! My husband loved this place, and trusted them fully with our dogs and cats, and I'm following his lead and continuing to bring our furry friends here on a pretty regular basis. They offer "doggie daycare" for a VERY reasonable price, which was a HUGE help after my husband passed. Dogs get outside time, grooming/bathing is available if required, and you just get the feeling that the people here really love and enjoy working with your pet. Even the cats get time outside their cages, which is a bonus!! I also appreciate how they send you pictures/texts to let you see how your pet is doing while you're away. (I'll post some later....) Their pickup/drop off hours are pretty strict, but they do offer some limited weekend hrs., which is quite convenient. The owner's home is on site, which is also very reassuring. If you live/work in the area, Lucy Mutz is a WONDERFUL choice!! Check 'em out!!

We've used this business on three occasions and my dog seems to like the place. I think the…read morebusiness has potential to be really good, but something is amiss on every occasion. Our first visit they transposed my wife's phone number and sent the pictures to another person. The second time we dropped off treats for our pet and they wrote down our requests on how we would like the treats distributed. When we came back the same full bag of treats weren't touched. Why take down instructions and accept the treats if you aren't going to distribute them? Third visit my wife gave the lady at the counter instructions on how she wanted to pay for our pets stay. She took down the credit card number and when I showed up today nothing in the computer and I ended up paying a different way. Why have people go through processes and not follow through? I'm done for a while with this place. Good luck.

My dog Buddy passed away the day after Christmas and I contacted Snider pet crematory. They were…read morevery compassionate and professional in handling one of my hardest days in my life. They handled everything perfectly with grace and compassion. Highly recommend!

I have used this service 4 times and Monday will be the 5th. They are sensitive and compassionate…read morein discussing care options. They offer extra services for a fee, of course, they are a business, but they do a great work. I cannot recommend them high enough.

I take Luna to Wags and Wiggles for her bath and deshedding. She loves it there and they all do an…read moreamazing job.

former worker: I worked at wags for 3+ years and although we did have a few cases, I personally…read morenever had a dog actually die from kennel cough while I was there. This new management does not know how to sanitize daily at all it seems, even though that's the most critical thing, and they killed a perfectly normal 4-5 yr old german shepherd named Zuko, whose been there for such a long time and they never even posted about him. That is horrible, shame on all of you for continuing to hide it. This business should've been shut down long ago. POST HIM AND TAKE ACCOUNTABILITY FOR WHAT Y'ALL DID!

had taken my dog here before. went to schedule an appointment, rescheduled me 4 different times &…read morefinally on the day of the appointment told me to come to her shop. building was closed, did not answer my calls or texts. completely dropped contact. had a friend text her and she replied Instantly that she's taking new clients...... very unprofessional. beware!!! do not go to this groomer unless you want your time wasted.

I love this groomer! I have 2 Cavalier King Charles Spaniels that are 7 years old now. I was…read moretaking them to a well know pet store for grooming. The female who has issues with her hips and can not stand for any time at all. They told me they would have to charge $30.00 extra for her. Then they said they could not groom her but they would groom the male. I said both or none. I was looking and found Poodle Doodle Grooming. Thank god I found her. She is a very good groomer, takes her time, and makes sure the dog is how you want it to be done. She helps people with their pets when needed. She boards dogs in her home when required. If you have a chance to visit her, you will see what I mean. I would recommend Poodle Doodle Grooming for anyone who loves their pet because you will see what a great and caring person she is. HIGHLY RECOMMENDED!

The proprietors are wonderful people. They really take care of my Roxy. I trust them explicitly and…read morethat means a lot when I have to go away on a trip. I strongly recommend Dillons kennel.

I have been taking my 2 Yorkies here for 10 years! They are so good to my babies, and they always…read morelook fabulous after their grooming! I highly recommend Dillon Kennels!

They worked with me so that my dog did not have to stay in a crate for very long. And I appreciate…read morethat so much.

They are really nice and welcoming! Always take good care of my pup & Rashaad has been my favorite…read moregroomer so far! Recommend this place to everyone!! They were even understanding one time when i was running super behind to pick my dog up because I had another appointment(: I included some pictures on what a good job they did! I love how they also do a report card on your dog's behavior!

I have been taking my dogs here since the late 80s with the original Tracy and I never worry about…read morehow they will be treated. My dogs have never been hurt. Wonderful staff.

We will not be back. We are unsure what happened to our dog during her grooming session. She…read morespent the rest of the day, into the evening whimpering and walking in circles after coming home from being groomed. She was also licking the back of her legs incessantly? She acted like someone had hit her? like she was afraid? We thoroughly inspected her for injuries and we found none; however, we found that her underside was not even washed (had loose stool still in her fur), so we had to wash her bottom and trim her hair down there (after we paid $85 plus tip) Also her grinch paws were not trimmed sufficiently and her nails were still long. We ended up giving her Trazadone to relax her, which helped. She acted sickly for 2 days after being groomed. Then, a week after that we found that she had a raging ear infection that cost us $176 at the vet. Be careful if you plan to us this company. I did file a complaint with the BBB.

Happy that they got the puppies in right away, but not happy with the service. Dwelling is in need…read moreof a deep clean as it is very malodorous. Shears to floor very dirty. Lots of dogs on the premises, not sure if all were there for a service. Cut very uneven and shabby.

The owner did a nice job grooming our two dogs. When we asked her if our dogs were well behaved,…read moreshe always said they were extremely well behaved. Our main complaint is she doesn't return phone calls. We would have to call multiple times or go into Sierra La Bone to make an appointment. We changed groomers due to her inability to adequately run a business.