My fiancé and I just got a kitten and puppy in the same weekend after buying our first home. So we made sure to make a few visits to this pet store. The variety of toys, food etc. is awesome and the staff are really nice to everyone read more

I was very happy that customer service and the store manager reached out to me. The manager was super polite and understanding. I was refunded the $22 for the skunk treatment. read more

Groomer Colleen was very rude yelled at a puppy. Will never use them as a groomer again. When we paid the cashier asked if we wanted to leave a tip we said no the cashier got annoyed with us. Since when does bad behavior warrant a tip. Don't ever use their grooming services read more

Great customer service. Also, they called me to see how I'd like to replace an item that wasn't available.

Coupon had just expired and prices are too high.. I should just start buying online. I'm sure it will save me money and it gets delivered.... read more

Pet Grooming Staff is Awesome. Kind ,Gentle ,Patient , very knowledgeable. My dog is very anxious and they knew how to keep her calm. read more

I am thoroughly impressed with the grooming department at this location. I have taken my skittish dog here twice to get her nails trimmed and they do such a great job. The professionalism and friendliness of the workers does not go unnoticed. They greeted my dog by name and gave her nothing but love as they clipped and filed her nails. Nail grooming is $14 and it's worth every cent! read more

They had everything I needed, just everything was more expensive than other pet stores i've been too. A can of food that normally cost me $2 was $4 here. So do yourselves a favor if you're buying in bulk and go elsewhere read more

Love this store! Great selection of cat food and everyone working here is super friendly and knowledgeable. I'd rather pay more and shop here. read more

I love this store! They have helped me when trying new products. I buy a lot online too. I mix a few different dry cat foods together so my cats don't get bored and they always have them in stock. They are all friendly when I come in. If you do those little exercises you get bonus points that add up quickly and get a coupon with cash off. You also get points when you buy stuff. The store is well stocked and if you are a dog owner you can bring your pup. read more

Paid for a dog wash package, went into the store tonight at 8:03 and was told that the dog wash area was closed. Was informed that it closes one hour prior to the store closing. No notice anywhere, no mention of that when we bought the package., No notice on the website. Crazy work schedule so hard to get there during the day. Very disappointing. read more

Staff is always helpful and friendly. I love doing the curbside pickup for bulky things like litter especially after I hurt my shoulder. It's a lifesaver. They seem to have better sales and selection than the bigger box pet supply stores. read more

Don't bother going here. Every time I go here to try to buy fish they can't sell them for some reason or another. When you ask the staff a question they are clueless. I'll take my business elsewhere. read more

Shocked and horrified at the way a store associate publicly shamed and humiliated a shopper today in front of everyone. The shopper was trying to buy pet food, was not doing anything wrong. The associated freaked out on the shopper, waving a mask around, because she was unable to wear a mask for medical reasons (as she was humiliated into explaining in front of everyone!). The associate was unprofessional, rude and unsympathetic. No offer of curbside or online service. Basically, "mask up or get out". This is discrimination, a violation of the ADA, not to mention horribly unprofessional. I put my food down and left as well. I'll get it elsewhere or online. If you can't respect your customers why should anyone shop there? read more

I always go to this store for our pet needs. I will no longer go to this store after today. The lady at the register was very rude and discourteous. I came around the isle and placed my items on the counter. Lauren gave me a horrible look rolled her eyes at me and said there was people in line before me. Instead of waiting to be rude to me she could have been asking the other customers to proceed to her line so she could check them out. Instead of being lazy, next time Lauren should wave her hand in the air so people know she's open and ready. I honestly didn't even see the line at the other register. It was an honest mistake. So I let everyone go before me and finally got to check out and leave for the last time. I will make sure my family and friends never go to this store. My recommendation is that the people working at this location need classes on how to talk to a paying customer! read more

I've been coming to this location for a while for various pet supplies however the latest interaction has made me reconsider. I picked up a plant for my aquarium and it was infested with snails which are now all over my aquarium. They are all over the place and they keep crawling out of the tank and dying so the whole area smells terrible. I'm going to have to do a ton of maintenance to fix this all because their plants are festering with invasive snails. Their fish setup is a bit neglected as well if I'm being honest. Every time I would go in there, I would routinely see dead fish in several of the fish tanks. read more

I used to LOVE this store. It's close to my work and I have used coupons and found special deals here often. We have 2 dogs and a cat so i have been shopping here for a long time. However, one the primary reasons I went there was for the bulk dog biscuits. I'm warning you that these are not rotated enough or monitored sufficiently. I had the last batch of treats blossom weevils. Weevils grow in older expires grain based foods and become moth like bugs/flies. I've mentioned it to people who work there and was assured that they never heard anything of it so giving them the benefit of the doubt I bought more. Once again there are bugs in the dogs cookie jar. I'm disgusted by the thought that this is what I've been giving my pups. read more

Pet Supplies Plus Telford - Pet Stores Near Me - Telford, Pennsylvania

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This place doesn't know how to take care of the live animals. Ask any of the staff about a bird or lizard and they just stare at you. The animals are NOT being taken care of here. You have to tell the staff to feed and water the animals. If it doesn't improve soon it will be reported for animal neglect. The water and food dishes are full of slime and mold. Cages are filthy. The chameleon lizards don't even have a water drip set up, they don't drink from a dish only from dripping water or dew on leaves!!!!!!!! read more

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Great place! The staff truly love pets and they always take time about to talk to and treat our dog Max like he is their own. It's clean, well maintained and staffed with loving pet people! read more

Pet Supplies Plus Telford - We love this store. The staff is pet friendly and always greet us when we bring Max in. It's clean neat and a welcoming place. 5 Stars! - Pet Stores Near Me - Telford, Pennsylvania

Always a pleasure shopping here. Whether using the curbside pickup or shopping in the store, everyone is always so friendly and helpful.

This is THE ONLY PLACE TO GO for your FUR-BABIES needs. Staff is super friendly. If you are looking for some thing one of their employees will come up to you and ask if you need help. Then, they will actually walk you to the item you were searching for, something that most stores have stopped doing. A definite 5+ Stars for Pet Supplies Plus !!!! read more

Love shopping here! They have a great selection of foods including high end kibbles and dehydrated raw diets! Great competetive prices!

I shop at this location often. I also use your dog washing facility. Every couple of months I bring in a 'challenging' dog. Everytime I come in with him I hope and pray that Ethan is there. Thankfully he always is! He walks right over to us, always greets us and pets Hunter and walks us to the bathing area. Today I needed some treats and Ethan walked me up and down the aisle looking for a treat suitable for Hunter....aka...Mr Beasty. We found the perfect one. Bath time went very well, Ethan always comes in to check on us and today he helped us out of the store , which I had asked because sometimes with other dogs, Mr . Beasty Boy can get very anxious. Our trip went smoothly and I can not tell you how pleased I am by Ethan's customer service. He is dedicated and truly goes above and beyond. Your company has a treasure with him. In an era when we all think customer service is dead....no way. Ethan is what keeps us coming back. I thank you. Great job! read more

The people in this store were very friendly and the store was set up well and clean. However I washed my dog in the self wash and it was horrible! It was filthy, water all over the floor and backing up in the tub, dog hair in the drain and wrapped around the hose, the soaps were watered down... yuck. read more