I called because my indoor/outdoor cat came home with half of the back of his head missing; wanted…read morethem to look at his wound and clean it out and make sure he is okay. They flat out refused because they said we hadn't been customers for over 3 years and their policy is that they're not seeing new patients. Interestingly, I verified that the last time we went down there was for my dog, Princess. The receptionist said yes. Our AKC paperwork shows a purchase date of August 2, 2023. I have pictures of my son in the lobby of their office with our dog on August 25, 2023. Today is March 4, 2025. Unless there's a strange glitch in the matrix, that's less than 2 years since we've been there. Nonetheless, they refused to see my cat. I have been using them for my animals since 2003. They neutered my bunny. They saw my parent's animals. They have been the "go to" for all of our pets. I don't know what has changed with these people - the management - the doctor? Perhaps they've forgotten they are a COMMUNITY vet and should be concerned about the wellbeing of all animals... especially those in town who've supported them throughout the years. One wound management appointment isn't asking them to take on a high maintenance pet with a multitude of appointments. It's revenue for them, without having to add a significant amount to their case load. Awful management. Awful policies. Awful math.

After misdiagnosis at my clinic for 20 years (new vet), Williamstown Animal Hospital welcomed my…read moresenior dog with open arms. He was due to get his teeth cleaned and we received a call within an hour of dropping him off that he was no longer a candidate for the procedure. He was diagnosed with lymphoma and they could not have been kinder or more accommodating. Cleaning is typically $550-900. They could have cleaned his teeth and made a substantial amount of money but instead they prioritized our furbaby & his family. We have seen both vets over the course of this horrible disease & I have no doubt he received the best treatment possible. Dr Essig has a tremendous talent for delivering unpleasant news in the most calming demeanor. Dr Holter always made me feel better than before I got there. Both are exceptionally knowledgeable & compassionate. Williamstown Animal Hospital offers a small town feel with the resources of a big city. Cancer sucks yet they made it the best experience possible. They even offer cremation.

Our poor puppy was hurting and we were looking for a new vet. We heard amazing things about Mineral…read moreWells and crossed our fingers hoping they could take us in and accept us as new clients and all I'm going to say is they not only accepted us but went above and beyond for us and our furbaby!! Morgan was an absolute gem and it felt like she genuinely cared. The girls upfront were the sweetest. thank you MWVC!!

They saved my cat's life! They really do care about the animals. Hands down the best veterinary…read morehospital in my opinion! They went above and beyond for my cat. My cat "Frankie" was very sick and they got us in the next day. I can't thank them enough!

Dr. Heller is a good persons who loves animals and it shows. She always takes time to talk to me…read moreabout my cats and listens to what I have to say. She always determines the best treatment for my babies. I completely trust her and her staff. The staff has always been nice and is always kind to my animals. I would recommend Dr. Heller to anyone who is looking for a vet.

She has a vet tech who works for her who has been rude to me every time I have called but Dr Lisa…read morerefuses to acknowledge or do anything about her behavior. And, speaking of calling, the line is ALWAYS busy. Getting through to make an a appointment, etc, is a nightmare! I was pleased with Dr Lisa until she yelled at me the other day, "ARE YOU GOING TO HELP ME WITH YOUR DOG?!!" There was another vet tech in the room. My beautiful Siberian husky needs to be PTS and I will not have it done by someone who will treat my baby with no respect.

We have gone to Peke-a-boo for years--probably since the late 1980's! We began owning Standard…read morePoodles at that time. They have always been great to our dogs & to us. Our poodles have always been happy to go there & look beautiful when we go to pick them up! I would recommend Anita the groomer anytime! She has been wonderful to our dogs!!

Very disappointed in this establishment. I was visiting from out of town and took my perfectly…read morehealthy dog for a simple haircut at this Parkersburg establishment. It seemed odd that the owner asked me to return in 4 hours. Four hours for a haircut? The appointment I had made seemed useless, but I didn't complain. I returned in 4 hours to pick my puppy up. First and foremost, the haircut was not like the pictures I provided. It was quite possibly the worst my puppy had ever received. I went in with specific pictures of what a normal haircut looks for my dog's breed, but his hair was cut nothing like it. But that's not even half the story. When we returned home, I noticed my puppy started to scratch profusely all over his body. He was clearly distressed and was not acting like himself at all. Later that day, I examined my dog and to my utter shock I saw that his entire body was infested with fleas! I'm very vigilant with flea and tick treatment for my dog, there is not a single doubt in my mind that my dog got infested with fleas after visiting this establishment. It took days to rid him of all the fleas. If you are taking your pet in for a hair cut, please take precautions and don't allow your pet to stay there any longer than necessary. The longer your pet stays there, the higher the chance it too will experience the same infestation mine did. I personally will never return here again.

Excellent service and care of my dog. Best grooming compared to others in the area. I highly…read morerecommend this Groomer.

When I called it wasn't pleasant.She is not taking new clients . It would be nice if this was…read moreposted on the listings for groomers so we wouldn't have to interrupt them and we could move on to groomers that are accepting new clients.

So good with my dog and I always pick him up happy and looking great!! I highly recommendread more