The owner is amazing, she loves dogs. She is an excellent…read moregroomer , very happy, positive experience.

I am a critical old hen - But Wow - Kathy and the entire staff -As soon as You walk in - especially…read morewith a sick - Pet- Our Schipperke fur 1.WOW --The atmosphere - The clean look - And all the Folks sitting with their perhaps ill pets - are looking pleased their pets are in her care. I won't go into details - but I'm so happy she is our vet because I'll be contacting her once again about our Schipperke with Cushing disease

We required some simple tests for our dog who is undergoing chemotherapy. We looked at several…read moreMuskoka area veterinarians - and Centennial seemed the most professional on the phone. They quoted exactly what the tests would cost (and they cost exactly what they quoted) and they seemed to have a genuine love for their patients. We arrived a little late with our three legged dog, were greeted cheerfully, they were very familiar with OVC in Guelph who is our dogs primary care provider and the site was well organized, large, clean, bright and full of positive energy. Naturally, lots of vets have this feeling since one assumes they love animals. Combined with a strong sense of discipline, a cheerful, clean and bright work environment and excellent pricing on their services, I suggest this ought to be a first stop in looking for a vet in the Muskoka area.

Hill cress and their staff are absolutely amazing. They helped us out in our time of need and loved…read moreand cared for our dogs when we were forced to live in a hotel for a month and unable to havet our dogs woth us. They are accommodating and very professional. Our dogs come home tired, happy and very well fed. We love that the owner (Wayne) sings our dogs to sleep each night. He truly loves animals and goes out of his way to ensure that all of his boarders feel at home and loved when their families are not able to take them. Their facility is totally amazing! Keep up the amazing work. Your love of animals shows in your work! Their charity work is amazing and a number of needy dogs have been save and found loving homes!

Don't bring your dog here for grooming. They have no practical training in grooming. They will…read moreshave your dog down to the skin with a blade. The owner learns everything from YouTube and books. Heard too many horror stories from others that have brought their dogs here. One dog needed up getting mange

We have been leaving our little Shitzu there for over 5 years. We would not consider any place…read moreelse. The owners are king, caring and generous. The kennel is clean and well managed.

I called the Kennel to ask about daycare for four hours (they provide daycare) and asked if my dog…read morecould be supervised because he has clinical separation anxiety. The person on the other end of the phone actually had the nerve to say "that's your fault... you clearly have never left him anywhere like a kennel before". Without asking any questions. I am actually working to treat an abused feral dog with clinical separation anxiety that has been rehomed numerous times. Following the proper treatment plan for separation anxiety, you cannot leave your animal without a companion during a 10 week desensitization training program. Most animal professionals who run dog daycare know that. Maybe she should read Patricia McConnell's book on Separation Anxiety.

Something smelling so good!…read more This is one of the 3 Soapstones locations and this is the first time I been to to any of the retail outlets! Products that makes you and your home smelling so good. The best part is their products are Cruelty Free as never been tested on animals. There is also a clearance table with products for 20% off. I love how I am able to try all the products before buying. As after really sampled the ones I am interested, I can now order them online (Free Shipping Canada Wide with order of $75 or more) For this location, please double check their opening hours since they changes seasonally! The staff here is nice and friendly even offers free samples of cream and soaps without any purchase!

The very best service I have used and I have used many over the years. All staff are friendly,…read moreknowledgeable and caring.