This is a super pet store. I am a new owner and the…read moreAssistant Manager along with her colleagues are nothing short of AMAZING. She educated me, took in all my questions and....what? SHE HAD THE ANSWERS. My rescue was so happy by the evening. Overall improvement of 70%. She was eating, playing and being a puppy. THANK YOU PET VALU

This place is FULL of exceptionally fantastic sweet people. The owners the staff give off a vibe…read moreof "family" for lack of a better word. They are all so welcoming and pleasant. I found the best place in Sherwood Park to visit with or without our two dogs in tow. Keep it up everyone you literally are the very best. Oh yeah... and lots of great products/stuff for our pets - besides the good vibes!

I am so pleased to have this pet supply store in our neighbourhood! I shop in this area and it is…read moreso convenient. First visit today and I'm very impressed. Nice store that's very organized and very clean. Nice displays of all kinds of things for your pet. Very good brands are sold here. The staff are great! Very friendly and helpful. I definitely recommend this store, and I will be a loyal customer from now on.

From the owner: Global Pet Foods offers a range of quality holistic foods and supplements for your pets. Visit us…read morein Sherwood Park and take advantage of savings with our Frequent Feeder program on virtually all dry dog and cat food in store.

I love this store! Cathy is so helpful and helped me find the best food, treats and toys for our…read morenew addition! They even carry products that helped get me through my initial allergy symptoms. They also have the best shampoo that is all natural along with a huge selection of other grooming products. If you're looking for the best products with great service, this is the pet store for you!

I buy my dog food from pookeys because they have a great selection of locally made dog food. They…read morealways have good stock and are open long hours. Why I only buy dog food at 8:30pm is a mystery to everyone. The pricing here is as good as anywhere else and they also have a frequent buyers program that gives you discounts based on how much you purchase. I recently got $25 off a bag of food wahoo.

Super pleased with Puppy Tales! We've bounced around to quite a few different groomers for our dog…read moreSundance and never found the right fit. I had high expectations for the "bigger brand" pet stores that offer grooming services and was pretty disappointed, our dog would be half groomed, cut, or scared. Finally, we found Puppy Tales and it's the only place we will go to from now on. Not only do they do such an amazing job with our dog, but their people skills are top-notch as well. They are very cordial, always kind and patient and you can tell that they are all true dog lovers!

The staff and owners are so very kind.... my dog Max is not the easiest dog to groom but they…read morealways do a marvellous job! Fast... kind... and wonderful service. 10/10 in my books!

This is a smaller PetSmart store than most but it always seems to have what I need. I took our dogs…read morein for nail trimming the other day and they did a great job with Eddie. We struggle at home with the two of us trying to get it done. One staff was able to do it with almost no fuss! Then our dog that like sit needed two staff but that was only because he was losing his mind about wanting to meet another dog in the store! I would recommend their grooming service!

Update: The salon mgr did reach out to me apologized for delay in reaching out to me. The delay was…read morea result of a mind lapse on the part of mgmt. While I won't be returning with my pup I do appreciate the effort and apology provided by the salon manager. As such I'll increase my 1 star review to a 3 star. My dog is still not healthy so hopefully the meds she's on and rest she's been given works! ----------------- Do NOT take your dog here. My chihuahua was in the grooming salon located at the emerald hills location in sherwood park alberta on March 24th 2024. She came straight home after the appointment and has not been outside or been around any dogs since her time at your grooming salon. I live in a condo, she is pee pad and astroturf trained, and treadmill trained. All of her shots are up to date. She was rushed to the emergency vet on March 31st with a diagnosis of kennel cough / rhinitis / reverse sneeze. The only place she has been where she has access to other dogs or where other dogs have been is at petsmart emerald hills location. I contacted the store yesterday and spoke to the assistant manager who said he would speak with the salon manager who was off yesterday and someone would get back to me today. As of the writing of this, no one from the emerald hills location has contacted me today. I wanted to bring to bring this to your attention because as a long time loyal customer of petsmart in general and for the past couple of years the emerald hills grooming salon I felt it was imperative to let the company know this happened to my tiny 8 lb dog at your establishment and to ensure someone checks into this and why it happened so another dog and their owner does not go through the experience my dog and my fiance and I have gone thru since this very upsetting and very expensive diagnosis. It has been an eye opening costly endeavor for sure! A grand total of $341.20 was unnecessarily spent on vets and medications to help my chihuahua get back to her normal healthy self. I have been a pet owner for 30+ years. I understand and appreciate that where more than 1 dog is kennel cough may happen. Nevertheless, when I trust this company with my dog, I am trusting she will come back to me as healthy as she was when she is dropped off. Petsmart Emerald Hills please close the grooming file on my dog. She will NOT be back to your store for grooming

This place is fantastic. I've been coming here for about 12 years now. From doggy birthday cakes,…read moreto fancy treats, to a nicely curated variety of food, this place is great. Oh and the owners and staff are probably some of the friendliest most welcoming people out there it's obvious how much they love their jobs. If you're looking for bargain pet food this isn't your place. If you're looking for raw or holistic foods, or a nice treat for your pet check them out.

I love dogs, but having to step over a dog in the front door and almost trip over his tail as he…read moreswings it is just not safe. The older lady was nice, but not very knowledgeable. She was also very awkward when she came to ask me if she could help me. She acted like I was offended by her asking before I even had a chance to be offended. Weird. The middle aged woman, on the other hand, was knowledgeable, but condescending. I was waiting for her to yawn in boredom while dealing with me. And, she had a fake smile on the whole time which almost made me walk out and buy the food somewhere else. (By the way, freeze dried is raw food. So, no need to try to make your customers feel stupid.) Bottom line: We won't be back to this bone and biscuit.

Staff was absolutely wonderful, very helpful and took great care of my Mr. Boots while I grabbed a…read morefew things for him! It warmed my heart how they all said bye to him as well as myself. Great experience, 10/10.

The Pet Valu location in Emerald Hills is situated conveniently for all the customers that live in…read moreEmerald Hills and surrounding area. it is in the same complex as the Italian Centre. I live in an active living 55 plus residence and we have many dogs and cats in our building. Seniors' Day at Pet Valu is the last Thursday of every month. As a senior you get an exclusive10% discount and other member benefits. The sales people are super friendly and helpful. I highly recommend this store for all their products and services.

i love this place! i have just found out this place existed and i have already bought a bird! i was…read morelooking for a bird shelter next to me to buy my next budgie to add to my flock. Now i have 4!!!! the toys are good quality and amazing prices! they have a wonderful staff that are very helpful and patient, and to be specific Stacey was very helpful when adopting my bird and helping with telling the gender. The chickens in the diapers were a great touch! Overall an awesome place to go if you love all birds and are looking for a petstore that are truly devoted to their animals!

Went here again today. Needed to pick up a new toy for my Jenday conure and wasn't disappointed. We…read morealso found out that we could get replacement shoes for a hanging toy. Whenever we go here we check out the birds up for adoption, and they always look so healthy. Staff are friendly and knowledgeable.