I took my pup for her first visit at petbar. The staff were helpful and welcoming. They explained the process for my dog's appointment. They also explained the membership to me as well and how I can utilize it. The groomer was so nice and easy going with my shy dog. The store is very welcoming and very clean. My dog's coat was very soft, her nails were trimmed well, amd she had her teeth brushed. I look forward to our next visit. read more

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I love going here when I need a deeper, more thorough groom for my VERY sheddy dog! Petbar offers a desheding add-on, which I've found to be very effective (however, only effective if done sparingly, like every 6 months). But I can tell a huge different pre- and post- deshed treatment. My dog is also very anxious and hates baths but the staff always comment about how sweet and well-behaved she is, so they clearly know how to handle varying personalities of dogs. read more

petbar Boutique Arcadia - My very hairy dog post-bath!! So happy and clean! - Pet Groomers Near Me - Phoenix, Arizona

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First time here with my little barker, it was hard to talk over my barking pup to set up a new account the woman at the counter was very polite and understanding, she took me step by step in the self wash area made me feel comfortable as it's hard when my pup is very vocal. I would definitely be back it's affordable, clean, and friendly service. read more

We don't have a good setup at home to wash our dog, so we were dying to try a self-service dog wash. This was a perfect experience! The workers were super nice and explained everything. The dryers worked awesome and he was dry in no time. Definitely coming back! read more

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We took our Maltese to Pet Bar after finding them online. They were amazing from the beginning our groomer Kat(?) came out and spoke with us about what we want done to our dog after things were all done. He looked amazing.!! I will definitely highly recommend at this place.. read more

I brought my two Maltese pups here for the first time today and I am definitely going to be a repeat customer. The staff was incredibly kind and both dogs were taken care of by Jasmine and were ready in under 3 hours. They also looked amazing! The girls at the front desk, Athena and Maggie, also deserve to be recognized for their customer service and efficiency! Worth every penny! read more

petbar Boutique Arcadia - Pet Groomers Near Me - Phoenix, Arizona

Awesome place to have a grooming membership! Very reasonable price for the service, and they get my husky soooo soft!! She LOVES spa day!!

I just started taking my dog here for self-washes. I just love the set-up and the atmosphere and the employees have always been very friendly. I like how the drying areas are like Old Navy fitting rooms. There are walls in between and a grooming table, just no door. You don't have as much fur from other dogs flying around you. And my dog is less likely to be distracted by other dogs like if we were in an open area. The first time I went, I didn't realize my dog was having a bad digestion day. I left the drying room and had no idea he had left liquid poo. A staffer told me only because it was liquid and she was concerned. I know she was not trying to make me feel bad. She insisted on cleaning it up when I offered to and kept reassuring me. I was so mortified so of course I left a tip. Speaking of tipping, I like they don't put you on the spot about it. The last dog grooming place I went to just changed their practice. Now at the register, they ask you point blank even for a self wash if you want to leave a tip for the person who simply gathers the bucket, shampoo and conditioner bottles for you. The way they ask they kind of guilt you. And I've just felt tipping fatigue where it seems every aspect of daily life warrants tipping. Anyway, I like petbar so much, I'm willing to delay my dog's bath if Petbar happens to be closed. read more

What a great location, wedged into a small shop in the 28th st and Indian School strip shopping center. Easy to drop off "the fur babe" and head out to do errands. Only visited once as Gaby's haircut was very cookie cutter and she is not. If you just want a fast clean and cut, this place is perfect for that. I was a tad skeptical when they said she needed some 'add ons' so they did them for free this time but next time there would be a charge for them. I didn't make any requests when I dropped her off and it was for something along the lines of basic conditioner or the like which no has ever suggested charging for previously. read more

I took my puppy for her first professional groom and bath. I was worried because I know she is a handful and can be nervous around new people and other dogs. The staff was so sweet and let me know how everything would go and when she would be ready for pickup. Kat did a great job & I appreciate her grooming my baby for the first time. Pricing wasn't bad at all for what they do and the work.. love that they offer memberships also. We will be back and hopefully better adjusted! read more

petbar Boutique Arcadia - Before - Pet Groomers Near Me - Phoenix, Arizona

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My dog became extremely ill after visiting this location. Super busy and loud. Not a relaxing place for dogs at all. A dog in the lobby lunged at us, which obviously isn't the businesses fault but it just describes the level of chaos the environment is. They did an external anal gland release and it totally messed my pup up. I also got mixed up with another dog owner and they called me after about 30 minutes telling me my dog was ready to be picked up, they then quickly called back to let me know my dog was in fact NOT ready and to not come yet. Super weird experience. My poor girl is now on meds to help her go number 2. The vet also found it strange they did not ask for her vaccination record or status. The girl at pet bar specifically told me "oh we don't care at all about that for grooming". I should have known right there. read more

petbar Boutique Arcadia - Pet Groomers Near Me - Phoenix, Arizona

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Staff was nice and helpful. Place was clean . I was disappointed that they shaved him down after specifically saying we want to keep him long and shaggy. I feel like this is what happens at most places now . They find it easier to just shave them down instead of cut them. I will come back and try self service grooming. But not going back for grooming . Since my last review, I have taken my Bod doodle in about three more 4 more times. They always do the same thing and just shave them down. I've even taken him in for a shampoo and wash and three weeks later. They said he was so mad that they can't even wash him. They find any excuse to just do the easy shave down. We have a new dog Maltese Shih Tzu mix. She's been groomed by another groomer two times that listened to direction and it was very easy to work with. I took her to pet bar for the first time because it is closer. I showed groomer photos of exactly what I wanted. And somehow still came out with a shaved dog . I agree with the other reviews if you're OK with your dog getting shaved this is a great place for you. Shampoo and washes and face trims are great here but that's about it. read more

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Very friendly staff and easy to use tubs and dryers. The best do-it-yourself wash and blow-dry (for the doggles). Everything you need to keep Spot spotless... Clean, well lit, AND in a convenient location, AND the price is right! read more

Making a reservation was easy over the phone. Staff was friendly. I recently adopted my dog and this was his first grooming. I appreciated their patience since I have a very anxious dog and he seemed to do well. I dropped my dog at the scheduled time to get a haircut and he was ready in about 1:30-1:45 hrs. Pricing was comparable to other places. My 15 lb dog haircut was $65 without the tip. They also offer membership services as well if you are interested in unlimited monthly washes which include 4 washes per month. Price varies depending on weight but they start at 39.99 per month. They also have an option for self service washes. I think location is great and you can do a supermarket run or hangout at Starbucks while you wait. I will probably be returning. read more

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I've taken my last 2 dogs here. My poor Mo passed in 09/23 and they always did a really good job. The self serve option is really nice, convenient and reasonably priced. All employees are obvious dog lovers. I just took my new little guy Roo for his first grooming today. We were quickly scheduled and were immediately assisted upon showing up for our appointment. The groomer met with me and Roo and was very conscientious that he was very nervous to leave me for the first time. She had him done within the time frame she provided and he looked great. read more

I have been taking my dog here for almost a year and they have done an amazing job! However today I'm extremely disappointed with my experience. I brought my dog in for a wash, and the staff had her for an entire hour and a half, but when I got home, it was clear the job hadn't been done properly. My dog still had tons of lose fur in her that I needed to brush out. Which has not happened in the past when i've taken her in. It seemed the clean was rushed as if they had forgot about her until I showed up to pick her up. After paying for a full wash, I expected my dog to come out looking and feeling fresh. Instead, I had to re-groom her at home, which completely defeats the purpose of taking her in for professional service. It's frustrating to spend that much time and money for such a lackluster result. Hoping for a better experience next time because overall I really do enjoy this business and the service they offer. read more

I have taken my two dogs to Pet Bar and they look amazing!! Bryan was their groomer and he did a killer job on my doxie and westie. Their hair is silky smooth and they both look amazing. There was no fear or anxiety for my dogs being there. I recommend Pet Bar and Br Yan for grooming! read more

Took my pup to Pet Bar today & Dakota cut Motley... I'm not kidding this is the BEST groom I've ever seen on him. Dakota will be our go to groomer now. I am so happy with the results. Dakota listened to my concerns and cut motley exactly the way I asked for him to be cut. Thank you Dakota!!!! read more

petbar Boutique Arcadia - Pet Groomers Near Me - Phoenix, Arizona

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Super friendly team, cute and very clean place with convenient parking too. I've done the self wash there a couple of times, and we love it! They stock everything you could possibly need and are always available for questions. This isn't the closest to my house, but it's worth a little extra drive because I haven't found anywhere else that's as great as they are! read more

First time going to this place and we are very pleased with our experience. Staff is friendly and patient with our dogs, they interacted and make sure our dogs were comfortable with them before taking them inside. Our dogs are usually anxious and don't like their paws to be touch, but they did an amazing job. Their haircut was even and very soft! Thank you Petbar! read more

petbar Boutique Arcadia - Pet Groomers Near Me - Phoenix, Arizona

Our entire family loves pet bar. Not only is the membership bath program amazing. The grooming is phenomenal! I could go on and on starting with the front desk employees to the owners! They all show love and care for you and your pet!! read more

petbar Boutique Arcadia - Sylvie and Rosie - Pet Groomers Near Me - Phoenix, Arizona

We LOVE the Arcadia Petbar Boutique. We have been bringing our pup here since they opened and we are extremely happy with the service. Piper LOVES them here and she's always excited to see her friends. She was super timid and scared the first time (she had never been bathed by anyone but us) but now she walks right in. I just have to add... Last time I called, the sweet woman who answered the phone asked for the name on the membership and squealed "FOR PIPER-- I LOVE PIPER!" And even said that we made her day. We love our girl more than anything and to hear that the staff here love her too, completely warms my heart. That's the way it should be! Exceptional service, amazing staff, and great owners! Can't be beat! Thank you PetBar Arcadia!!! read more

I love this, please. We get a bath every Saturday morning!! Thank you, solar for your help every week read more

petbar Boutique Arcadia - Pet Groomers Near Me - Phoenix, Arizona

Very helpful staff. The facilities were very clean and had everything needed. Used this place for the self serve between grooming.

This was hands down the BEST grooming job and experience we've ever had!! Kayla is so talented, caring, and kind. She is definitely our go to groomer now! It's the little details that make the biggest difference. 10/10 would recommend! read more

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This was our first visit. We will not return. Very disappointed in how the price was quoted over the phone prior to the appointment.

At Perbar everything was so easy and convenient. I called them the day before to see if they had an opening for a wash and dry grooming service for our Assuie. Brant the owner was so nice and helpful. We were able to book for the next day. Our girl dog Chloe went dirty and come out looking like a movie star. Thank you for such a great job. I highly recommend Petbar for all your dog grooming needs! read more

petbar Boutique Arcadia - Our Beautiful clean dog. - Pet Groomers Near Me - Phoenix, Arizona

The Pet Bar staff couldn't be any nicer or helpful. I wasn't able to book a last minute appointment online, so I called and the staff made calls and were able to figure it out and got him in. Bryan was the groomer and I think he gave my dog the best cut he's ever had. Thank you! read more

petbar Boutique Arcadia - Pet Groomers Near Me - Phoenix, Arizona

Today was our first time taking our mini poodle (Benji) to Petbar! We were extremely happy with the service we were provided and the friendliness of the Petbar staff! They listened to all of our requests and did a great job with his cut. Benji normally gets nervous when going to other groomers and isn't very happy upon pick up. Today, I was surprised to see that Benji was all smiles when we picked him up! We will definitely continue to bring our fur-baby here for all of our grooming needs! read more

petbar Boutique Arcadia - Benji with his new hair cut! - Pet Groomers Near Me - Phoenix, Arizona

I took my son and girlfriend's dog in today (I'm dog sitting for them). It was such a great experience from the moment I walked in! This pup is very anxious and didn't want to enter but Piercy was great with her. She felt relaxed and comfortable in the bath. It was my first experience at a dog bath too. I was given support and help every step. I recommend Petbar Boutique highly. We will be back! read more

I just want to say this was the best experience and all the staff are so nice and friendly. My pup came back looking great and so happy! Thank you pet bar read more

They are so friendly and helpful both in person and on the phone. I take my clients dog here every week and I can tell she is comfortable which is very important. They listen (and keep notes on what they did!) and we have been very happy with the grooming. I've seen them interact with other dogs and it is easy to see they care and will try to accommodate special needs. read more

I think it's a fantastic idea and awesome way to wash your dogs outside of your house eliminating the mess of having to clean up afterwards and having everything at your finger tips that you need from aprons, towels, different soap and rinse settings, high power blow dryer, brushes and ear and face wash. Staff was super friendly. Only $12 and worth every penny for the amenities and convenience. Will definitely be a regular and so excited to have these guys in our neighborhood. read more

Great self wash experience! The staff was so friendly, helpful and professional. I really appreciated the detailed instructions given to Me. Very clean wash stations and I really like that the drying area is directly behind the wash stations will be back! read more

Called to see if we could come in before close as we were on our way. It was 5:11 and would have been there in two minutes she said last would be 5:15 and I asked if we were there at 5:15 if we could wash. Wendy said no that they had already cleaned the tubs. Terrible service when you're in their guidelines of time. read more

The entire staff at Petbar made my sweet 19 year olds last "spa days" some of the most relaxing and comforting days of his life . We started going to Petbar about a year ago; he was always so happy and relaxed post visit and I was always so trusting of his time in their care. The support, love and sense of community I felt in their support for us his recent passing will always be remembered. Your beloved pets are in the best hands in their care. read more

Absolutely shaved my dog clean. They only care about a quick turn around and money. When I didn't tip, they looked down and said my card didn't go through, why don't I try again? Gave me a long explanation about why it was impossible to keep him with any hair when a previous groomer there did a great job but no longer works there. There were no notes in my file to help them either. Automatically defends their groomers and wrote a novel to me about why their opinion is right. I would absolutely never go here again, terrible customer service and my dog has a cut under his armpit now which the owner explained away in a long text to my personal phone, which is unprofessional enough. read more

This is a new dog bathing and grooming facility. They have beautiful washing stations where you can bathe your dog yourself. They give you everything you need to do it. If your dog is large, there is even a ramp for the dog to get into the tub. If you don't want to do it yourself, they will do it for you at an additional fee. They also do grooming. The owners are great guys. read more

Great self wash experience! The staff was so friendly, helpful and professional. I really appreciated the detailed instructions given to Me. Very clean wash stations and I really like that the drying area is directly behind the wash stations will be back! read more

Charged $145 for a smooth coated dachshund & basset hound. Only baths, I specially asked them to make sure my dogs nails were cut as short as possible and asked upon picking up and the woman lied to my face. They didn't even touch their nails and my basset hound still had dirty ears. Will not be returning, save your money and go elsewhere. read more