First thing I did call for a last minute appointment I understand that. Second thing, the groomer…read moreclaimed that my dog was so full of mats that all he could do was shave off all of his hair. I didn't know any better for one but two if he didn't shave off the dog's hair he was going to charge me $65 for a wash and dry. But as far as the dog goes...he is shaved to the skin. There is absolutely no way that he was that bad. He gets a bath every week and brushed regularly. My dog now looks like a rat and is absolutely miserable scratching everything. He has razor burn all over his undercarriage and backside and not to mention, when he was shaved it's not even at all. It's wavy and has long and short spots all over the place. And on top of that he doesn't even smell like he has been bathed. I wouldn't recommend this company to anyone!

Very poor customer service. I tried contacting them several times via phone,email and text and they…read morenever responded. in. my opinion good customer service is everything in a successful business I

Our 85lb fur baby doesn't have a mean bone in his body, but it takes 3 to 4 staff to get his nails…read moretrimmed. They are experienced and complete the task without causing him any harm. Amazing feat, considering he is bucking the system the entire time.

Great place & people. Very knowledgeable and skilled groomers. My little dog has never been happier…read moreabout her spa day going to KC's. Other groomers, my little buddy would shake and be scared before and after her grooming experience. Cory, the owner, takes pride in taking care of all her customers and their furry family member. Highly recommend and trust using KC's.

I went to Central Animal in Herrin! Dr. Portee cured my…read moreepilepsy when no one else could and saved me from cancer!

This practice neither cares for their animal patients nor their owners. My sister and her family…read morelost their beloved dog potentially due to the negligence on behalf of the vet and staff at Central Hospital. They had seen him for two days and continued to send him home in spite of my sister's insistence that he was in distress. They didn't even do bloodwork!!!! After informing them of their loss, they offered no compassion or interest in how he died, (after being rushed into surgery to an animal hospital two hours away), nor did they show any interest in how he went from being "ok" to losing his life two days later in emergency surgery. I wouldn't trust them with my family pet and nor should you.

Do not take your pet their my cat lost his eye beautiful Persian cat…read more They butchered him. The vet said he was manhandled and had a scratch on his cornea. Brought him home again from another vet trip.... Minus one eye.

I had a very good experience with this groomer. I took my cat, a very fluffy Himalayan, for a…read moregrooming and it was $50--definitely the cheapest in town. They were nice and did a really solid job, kitty loved his haircut!

When I lived in IL, I took my kitty to Kendra for his nail trims. I swear she has some calming…read morepower over animals, because he was always a perfect little gentleman for her. When she started grooming my parents' dog, she asked lots of questions to make sure he turned out exactly the way they wanted. Kendra is very committed to her profession. She keeps up on grooming trends and works to improve her skills. I read online that she does some amazing de-shedding treatments, now. You really couldn't ask for a better groomer. I wish I could find someone half as good now that I've moved away from the 'burg!

Fantastic results! Fantastic staff! Lucy's first trip to a groomer. She's a nervous Nellie but the…read morestaff was great with her and she came out strutting!

The best kennel we have ever used. The owners love dogs and it shows in their care. Our dog, who…read morehates car rides, jumps in our truck when we tell her we are going to see Adam and Karen! That is the only time she doesn't try to hide from us when she realizes she is going with us. The quality of care she received is top notch.

I had to use a kennel for the first time of having my dog for 11 years. Indian Creek Kennel staff…read morewere very helpful and friendly. They were able to calm my nerves and even provided information about my pup on pick up. They were so great I used them a second time when I was in need for a family emergency. They were able to work quickly with me to make sure my pup was taken care of while out of town. Would highly recommend and will use them again!

Profesional grooming in a relaxed setting. Prices are very reasonable. Always very pleased…read more A must try

Always satisfied with the results Dogs are happy…read more Economical Nice shop Great groomers

one of the rudest vet offices I've ever been to. The staff was not patient or kind or of any sort…read moreof quality and treated my animal like a nuisance rather than an animal that needed help. The office itself is not taken care of; it looks and smells like it hasn't been cleaned in ages. I would not recommend this vet at all.

I took my cat in for some intestinal distress and asked for an MRI or an ultrasound. Instead of…read moreadmitting they didn't have that technology, the vet danced around it and said he didn't think the cat had that particular problem, etc etc. Three wasted visits because he wouldn't just admit that I had to take my cat somewhere else to get proper diagnostics. I took him to pet wellness clinic. He's undergoing surgery for bowel obstruction. This would have happened a week ago if the vet at Quality Care had been honest.