There grooming staff are terrible and they hurt my baby girl. They somehow managed to bruised her…read morebelly in two places. How I don't understand when she was only getting a bath and nails trimmed. Then management "Shelby" tells me when I pointed it out. Maybe we aren't a good fit for PetSmart. Really that's how you handle a customer and injury on a pet that you inflicted. Never again PetSmart.

Pet Smart refuses return or exchange because corn snake died after 15 days and their policy is 14…read moredays... We were watching a brand new baby corn snake for our friend. My partner had many snakes before and originally told our friend to not buy from petsmart, but they did. We woke up today to find the poor baby had passed, and we put it in a small box to take it to petsmart to try and get a replacement that would hopefully live longer. They said that we were ONE DAY passed policy and they couldn't do anything for us. That it SHOULD'VE died yesterday. That baby shouldn't have died at all, not like that anyway. It refused to eat or do anything three days before it passed. I'm annoyed at this policy being such a short time along with the rudeness of employees. How could you be so rude to someone who woke up to a dead animal? How could you act like a policy gives you an excuse to be mean? We went to Petco to talk with them and petco is giving us a discount and told us there's so many people coming in every day saying something similar. It's all reptiles too :( Thank you to PetCo for having sympathy towards people upset that a baby animal was sick and died. Sadly, PetCo doesn't have an exact match for the albino baby lost. We are getting one that's brown and white and then trying to explain to the kid who owns the late snake what happened.

Mistie Badders of BK9 really helped me turn my 3.5 month old Belgian Malinois, Harriet, in a new…read moredirection. I was having a very hard time with training because Harriet was quite aggressive towards me. I didn't think that I wanted to keep her because I was afraid of what she would be like at 1 year, dangerous. After an initial meeting with Mistie she told me a lot about Harriet's personality and why Harriet was acting the way she was. With Mistie's Basic Training package Harriet made HUGE improvements. At this time Harriet is only 5 months old and still has a lot to learn. However, if not for Mistie I would not have kept my beautiful and very smart Harriet. Thank you, Mistie.

I took my dog Phil to see Mistie, from the recommendation from a friend. Phil has some social…read moreanxieties and gets really nervous around strangers and barks at strangers because of it. After 1 week with Mistie, I am able to take him out and about without him barking at strangers. Phil is a totally different dog now, for the better. Worth the drive to Idaho from Utah.

It only took 2 seconds to see that Meghan knows her stuff. Our 7 month vizsla puppy instantly…read morebehaved as she handled her. We are working on recall. Meghan taught us the correct techniques in 30 minutes, observed the interactions and guided us, correcting where we had been making mistakes. We are off to a fantastic start and looking forward the her obedience class next.

I took my over the top Aussie and was so surprised at her reception of the training techniques. I…read morereally liked the way everything was lined out and made training fun for the dogs. Meghan made the environment easy to learn. I like how much knowledge she has. I highly recommend her and her techniques.

I took my dogs there for one day for daycare. the communication on the phone and in person could be…read moreimproved. Felt as if I was talking to high school kids. I had to ask all the questions. How did they do? What did they do? I would not recommend. i really don't know what they did for 6 hours. They were very thirsty when they got home. Safe to say overall they will not return.

Best place in the world I wouldn't take my dogs anywhere else. She has excellent doggie daycare…read morewith attentive staff and you can really tell she loves the dogs all of them.

Who says you can't teach an old dog new manners? Robert Fisher can! And has; our 8 year old dog had…read morea lot of training when she was young but over the years developed some bad habits. Robert was able to remind her of what she used to know and then some. We are now able to walk her in the park mostly comfortably. She's getting better. Practice makes perfect!

We rescued a 2-year-old male German Shepherd with absolutely no training at all. We were lucky to…read morefind Robert at K9 Academy, he has been working on and off with us and our GS for a few months now, and we are so happy with the results. Our GS has learned most of his basic manners, and we're working on his socialization skills now. Our GS is very bullheaded and extremely stubborn... We still have a way to go, but we're getting there. Robert is also teaching us to be the best GS parents we can be. Thank you, K9 Academy and Robert.

Michelle is basically a miracle worker, and you should hire her immediately!…read more When I got my new puppy, I was having a hard time getting him to listen to me. After just 1 session with Michelle he was listening and learning commands! Every time we train with her, my pup learns, but also and I learn so much about being a dog owner! Michelle seems to know everything there is to know about dogs and can always completely answer any question I have!

We had never had a pet in our home, so we asked Michelle to visit and help us prep for Oreo! She…read morewas amazing! We then attended puppy class where Oreo was a star thanks to Michelle and her team. Three years later, she has been an amazing dog thx to her early consistent training! Oreo and us cant thank u enough!

I just picked up my four cats and two dogs after six days. My cats were NEGLECTED!!!!!! They are…read moretraumatized!!!!!!Their cat cages were all filthy!!!!! Litter, feces and urine everywhere! Not cleaned in days!!!!! They were all covered in it, especially two of them!!!! Only half of their food was gone. I was told they weren't eating! So I guess they stopped feeding them!!!!!!! The dog bed, blanket and feeding mat all reaked of urine!!!!! I can't express how horrible I feel leaving my fur babies with people who could care less about the animals that are left in their care!!!!!! If I could sue them I would!!!! DO NOT LEAVE YOUR FUR BABIES IN THIS HORRIBLE PLACE!!!!

We have found a solution and gladly share it. Trustedhousesitters.com…read moreWe have had 7 people come and sit for us. Only 1 not great experience but she was young. Still she treated the dogs good. They come to your home. You do not pay them. They see the world. Sitters have background checks, reviews, identity verifications. We have been very pleased and met some great people. Our first sitters were from France! Check it out.

I have been using Nancy's service for 4 years and I couldn't be happier. I know that when I'm out…read moreof town my "kids" get walked, fed, and loved on. I added a puppy this year and they came over during lunch for a potty break. I get pictures every visit too.

On Caller Pet Adventures is perfect for the working individual who can't get home home for lunch to…read morelet their pups out or just to give your pups a playdate. Nancy has become like a family member and my dogs are sad on the days she doesn't come. Nancy has extensive knowledge and training tips about problem behaviors and if you do what she says it works! I don't know what I would have done if I hadn't have found her. I have happy dogs. They get to play with other dogs and if I even have to go out of town Nancy is here. She even saved my boxer from drowning by jumping in the ice cold river because he didn't know how to swim yet. She is,a wonderful lady as are her helpers. You won't regret it it and you will have happy pets!

Amazing! Extremely caring and all about doing their best for the animals. I would definitely…read morerecommend them.....they truly care.

Very nice groomer, and a nice kennel for daytime doggy play. Our dog loves to go there (once she…read morerealizes where she is going), and that's a good indicator - dogs have an amazing ability to detect who is good and friendly versus someone to "watch out for". She of course is also happy when she is picked up, but her exuberance shows she had a good day. Works for me!