Went to petco in Rutland this morning to pick up some frozen mice for our snakes and also took a look at the birds and the sun conure, then we noticed that there are bugs and worms inside the cage with the sun conure! I think we'll go elsewhere to get frozen mice and what not. read more

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If you wanted service or have a pet pet question, your better off going to a Zoo to ask a professional a question. NO STAFF ANEYWHERE. Your on your own here read more

The dog obedience training with Dave was a wonderful experience! Not having ever had a dog before, I needed the training more than my poodle. He taught both of us in a kind and efficient way.A great experience! read more

Aggressive employees, specifically the tall male Tony and the shorter woman Codie. Refused to help, refused to sell, and quite literally yelled and ran away from us. That's your "managers"?! read more

if I could give more than five stars, it absolutely would be well deserved. I live out of the state of Vermont and needed to needed to gift of all things, a Beta fish. I won't bore you with the whole background of the importance of this gift only to say that I knew it would make a heartfelt difference to someone who's recent past is filled with a series of events that would be the heart of a country song. I explored a variety of ways to accomplish my task All failing miserably. This Is a weekend that stores are filled with Holiday shoppers and as I was attempting to arrange this 400 miles away I almost expected to be dismissed on the phone. I called Petco at the Rutland, Vermont location finding the staff were warm, friendly, attentive and knowledgeable. It was refreshing that the associates Heather, Alyssa , and a third ( forgive me for not getting her name) assisted me with care and professionalism rarely found in store associates. They were polite, and even when needing briefly placing me on hold to attend to in-store customers, getting back to me completely on task without skipping a beat. I knew nothing about the type of fish I was purchasing, and they spent the time to give me pointers and even describing the appearance of what was in stock so I could make a more informed decision. By 5:00 I was able to get my gift to the destination. The recipient was elated. It's funny how such a simple thing can make a difference in a persons life. The Beta was absolutely stunning! and even more important, healthy! This was a whole lot of customer service. They were well chosen and well trained. Thank you ~ A. F. read more

Petco - Paradise Beta from Rutland, Vermont Petco location - Pet Training Near Me - Rutland, Vermont

Good groomer but poor service. Scheduled an online appointment and PETCO cancelled it one hour before and said they didn't have time. Poor customer service. read more

Thank you Casey from the Rutland store love the cut you gave toby you always do a great job! read more

Wonderful pet groomers! We tried one other local groomer and you should avoid! Petco has always done a fantastic job on our two dogs! read more

We started are puppy classes with Dj and he a really nice guy that knows his stuff couldn't ask for a better trainer was Hesitant at first thinking it's training at Petco how good could it be but he trains service dogs too would recommend for anyone looking for good trainer for any breed we have a huskie we are doing it with read more

One of the worst pet stores I have ever been in. Not a single employee said hi to me or puppy. The collar area was bare. The toilets were disgusting, feces on the seat and porcelain. read more

My boyfriend and I visited Petco, and there was only one staff member there. his name is Brady. he is always working and incredibly kind when we go in. Everyone else left work including the boss and left him alone! He deserves more respect than this!! read more

Our family has been using this Petco for a very long time. Mostly our son has been purchasing fish and tank supplies over the last several years. When he first started to in the beginning of of his hobby they made sure he had permission from us his parents. Then he was very soon after able to get whatever he needed or wanted because they knew it was ok with his parents. Recently most of the staff has changed and now it has been made clear that this won't happen. They go out of there way to target him. He was with an employee who was getting him his fish and then another employee left there customer to briefly tell his co-worker nope they can't help him unless there is a parent with him. We went in and tried to let the manager know that it is ok that he can get what is needed. We also said we would sign something saying it was ok. They basically said that they would not help him unless we were in there to hold his hand. There customer service has gone down. read more

Very very expensive for grooming .Charged us almost double what we normally pay for shampoo and nail trim at other groomers.

My review is specifically about my Petco dog trainer Dave at Rutland, VT store. He was wonderful, and very keen/verse to dog behaviors, which helped IMMENSELY with my dog's training. I thank Dave for helping my pup become best she can :). read more

My Aussie has her nails filed at Petco. Her nails are always done very well. And it is such a great experience that she asks to go into groooming every time we go to the store. read more

Valerie at Petco is a miracle worker! She deserves a HUGE raise for dealing with the Creature From the Black Lagoon that I brought to her yesterday! My dog is a chow chow, and has an EXTREMELY thick coat. The summer heat and humidity, on top of the fact that he lives on a farm and spends all day outside had created a smelly, damp, filthy mess. Even with three baths at home in the last two weeks and daily brushing - my dog still smelled like dirty feet and/or rotten cheese! The last straw was his self-imposed dip in a pond covered with a 1" thick mat of green slime. I couldn't cope any more - made an appointment at Petco, and after 6+ hours of brushing, bathing, and more brushing - he is spectacular looking and the stench is completely GONE. Worth every penny that I paid, and the dog is much happier. The price was totally reasonable - and worth every penny paid. read more

My dog looked like a hot mess! Only 1 groomer on staff and she was clearly very fake!! My dog had stray long hairs, her face was supposed to be clean and was not! Her tail looked like crap the Pom Pom was not a Pom Pom at all! Her feet had long hairs between her toes! I WILL never go back read more