I have been dealing with this State Farm office for over 30 years now and I really can't say enough…read moreabout Claire and the entire staff at the Jim Paterson State Farm office. I've had to move a few times over the past few years and each time I needed assistance, whether with my home or auto policy, Claire has always been there to promptly assist me. Great rates and fantastic customer service. From my experience, I would highly recommend this office!

I would not recommend whatsover. The woman named Claire that works in the office should not have a…read morejob in customer service. They will not communicate anything you and won't give you discounts unless you mention it to them. Stay Away!

First, I want to stress, that I have been a loyal customer of Allstate for 26 years. When Adam…read moreCohen owned this Agency, he was a gentleman who cares about his customers. Now that it was sold, it has gone downhill. How far downhill? At the bottom of the hill. I was with them up to two years ago. Moved to Florida. returned my plates. I kept one car with them that was my daughters under her address. This past May 2022, I was looking for insurance that would be cheaper than Progressive, who I was with in Florida. Allstate came up. The Call Center sent me back to the Agency I was with on Long Island. I am not an Insurance broker. I do not know the law that you need insurance in the State that your Plates are. And Allstate is a large company. They knew I moved. Maybe they were putting me with a Florida Division but letting the Long Island Agency handle it? They should know. They knew the past. They knew the facts. Two weeks ago, I got pulled over in Florida, and my license plate was taken away because I had a suspended license, which I did not know. I called Allstate Agency, and they tried to resolve it with Corporate. But was unsuccessful. All the time The Allstate Agency knew that that me, having insurance in NY and Florida plates was illegal. Four weeks ago, I sold a car and had them take it off the policy. They knew I had Florida plates. Which should have been the Red Flag. But it wasn't. The agent in the office knew what was going on and it was illegal. That agent NEVER brought it up to Niklolai. So, Nikolai was not aware. When he did become aware, he refused to reimburse me for the plates, fines and cab rides I had to take because I did not have a license for a week. My Reimbursement was $616.00. He refused to pay it. Refused to even discuss it. The buck should stop with him. He is not a standup guy. He did not know what was going on in his office which really disappoints me. He should be aware of everything. We, as consumers have many choices. Choose wisely. Choose a firm that values their customers. Unfortunately, I learned the hard way. After 26 years with the same company. Sad. You work with your customers. You compromise. You make everyone happy. I am not happy. Find another broker. When I sue him (I will), it will cost him more than $616.00!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Albertson. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Albertson residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Albertson today.

Sara spent time with me going over the drive and save program. Also determined that the way we had…read morethings set up in terms of drivers on each car also served us the best to save money. Carmine was also great in going over savings programs. Been with you for 45 years. You guys are great!!! Thanks for all your help and service...

Today I spoke with Sara , Pete's assistant, who was amazing! She helped me by taking a look at my…read morepolicy to see where I can save and found a way! Very happy for the team I have at State Farm.

Helen is very professional and cares about the welfare of her clients. She helped me to reduce my…read moremonthly payment and she make herself available to address my concerns. Call her if you ever have any questions or concern; she will be more than happy to assist. Her number is saved in my phone if I need to reach her.

Helen, characterized her for being a very patient person with all the willingness to always help…read moreand look for solutions, she is a very reliable person and I definitely recommend her

Business insurance isn't all that easy to get anymore and this place does an adequate job of taking…read morecare of my needs. They are very nice and helpful. And they have pretty pens which probably sounds like a silly thing to comment on. But come on, we all take a pen when we can. I barely sat down before someone was out to help me. So quick service is awesome. I like the location as its close to my home. Street parking can be a pain. But I've been lucky when I've gone.

From the owner: Products and Services We Offer…read more.. Personal Insurance: Homeowners Automobile Personal Umbrella Boats / Yachts Co-Op / Condo Tenants / Renters Policy Motorcycle Valuable Items Floater Fine Arts Flood Landlord's Policies Business Insurance: Property General Liability Workers Compensation Automobile Surety Bonds Professional Liability Umbrella Liability Ocean Marine Inland Marine Fidelity & Crime Disability Benefits Trade Credit Insurance Pharmacy Insurance: Pharmacy Business Owners Insurance Druggist's Professional Liability Medicare DMEPOS Bonds Medicaid Bonds Commercial Automobile Umbrella/Excess Liability Workers Compensation Disability Benefits Life and Health: Universal Life Insurance Mortgage Life Insurance Disability Plans Group Health Policies Term Life Insurance All Types of Bonds!

I made the mistake of going with Geico bc I thought they'd give me the best price. They pushed my…read morepolicy thru without clarifying my closing date which resulted in me missing the first payment bc I didn't take ownership of the home. Which resulted in our policy getting cancelled. I escalated my issue to every senior manager at Geico and no one could reinstate the policy. I called John looking to get a comparable new policy with hours he had my old policy reinstated and was able to tweak the coverage so I was saving $200! Don't waste your time with a big company that doesn't know insurance, use these guys. Nicole was also great at following up and getting us squared away. Im so thankful I made that call!

I have done business with Jackie, Liz and John and I want to tell you that this company knows…read moreexactly what they are doing. They are smart, personable and put a human face to a traditionally cold profession, insurance. I cannot be happier than I am with how John and Liz dealt with me, a stranger to them, in their passion to lower my insurance bill. John explained everything to me. He is a kind and considerate person. Liz did much of the "grunt" work in the process of lowering my insurance bill. They looked over my policy with a fine toothed comb and found issues that had me paying too much. As a result, I stayed with the same company but John and Liz saved me $450.00 a year plus got me better coverage. I can honestly say that I have never spoken (that's right, I only had to scan and email my old policy) to a more knowledgeable duo than John and Liz. They know the industry inside and out. And they're always ready to help. Very unusual for Long Island. You're in good hands with these guys. Use them!! Btw, I am using their sister agency, Zap My Tax, to grieve my bloated taxes. I am keeping the faith! I'll keep Yelp posted.

Tra was very helpful and got me exactly what I needed. Would definitely recommend himread more

I had an excellent experience working with Tra. He was incredibly patient & took the time to…read morethoroughly explain every detail of my policy, ensuring I fully understood my coverage and options. His clear communication and willingness to answer all my questions made the process completely stress-free. It felt relieving to find someone who genuinely cared about helping me make informed decisions. Tra truly went above and beyond. I highly recommend him to anyone looking for reliable and knowledgeable assistance with their insurance needs.

Awsome agency. super attentive. Addressed all my thoughts and concerns on my insurance policy. Most…read morelikely I'll always be coming back to them! George and Michael are great at what they do! Keep up the great work!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Please call us for a quote on your insurance needs.

Keats Agency Mineola: Horrible Horrible Horrible - Save yourself hours on hold - Hours of…read moreexpecting someone to call you back, $$$ of discounts that you are paying extra for. An earlier said she got hung up on after waiting 5+minutes, me too, many times. I call the 800# to pay my bill after several frustrating calls to this agency; even the 800service agent called them and said 'I don't know what is going on over there'. To add a renters policy Alan, from Keats, had me jump thru many hoops, including emailing him a photo of my mail box (what?) - Then I never heard from him again. After finding out I was paying $17 a month too much since the 1990s for an extra driver I asked Alliah if I could get retro active payback, Alliah had me send her my 25 year old divorce papers and a letter of confirmation from my ex. Humiliating but I did it. Never heard back from Alahia. Their on-hold message has 'Ron Keats' saying that customers get a policy review every year. I have never gotten that call. At the moment I am waiting one hour + for a call back from a person of authority. I don't think there is one.

Ingrid Eide is the best agent I ever dealt with, she is caring , friendly with amazing…read more personaliTy and great communication skills, she is handling my home insurance , umbrella and auto insurance policies with high competency . I highly recommend her for everyone's insurance needs in brief , she exceeds all the standards.