Keats Agency Mineola: Horrible Horrible Horrible - Save yourself hours on hold - Hours of…read moreexpecting someone to call you back, $$$ of discounts that you are paying extra for. An earlier said she got hung up on after waiting 5+minutes, me too, many times. I call the 800# to pay my bill after several frustrating calls to this agency; even the 800service agent called them and said 'I don't know what is going on over there'. To add a renters policy Alan, from Keats, had me jump thru many hoops, including emailing him a photo of my mail box (what?) - Then I never heard from him again. After finding out I was paying $17 a month too much since the 1990s for an extra driver I asked Alliah if I could get retro active payback, Alliah had me send her my 25 year old divorce papers and a letter of confirmation from my ex. Humiliating but I did it. Never heard back from Alahia. Their on-hold message has 'Ron Keats' saying that customers get a policy review every year. I have never gotten that call. At the moment I am waiting one hour + for a call back from a person of authority. I don't think there is one.

Ingrid Eide is the best agent I ever dealt with, she is caring , friendly with amazing…read more personaliTy and great communication skills, she is handling my home insurance , umbrella and auto insurance policies with high competency . I highly recommend her for everyone's insurance needs in brief , she exceeds all the standards.

I have been dealing with this State Farm office for over 30 years now and I really can't say enough…read moreabout Claire and the entire staff at the Jim Paterson State Farm office. I've had to move a few times over the past few years and each time I needed assistance, whether with my home or auto policy, Claire has always been there to promptly assist me. Great rates and fantastic customer service. From my experience, I would highly recommend this office!

I would not recommend whatsover. The woman named Claire that works in the office should not have a…read morejob in customer service. They will not communicate anything you and won't give you discounts unless you mention it to them. Stay Away!

Business insurance isn't all that easy to get anymore and this place does an adequate job of taking…read morecare of my needs. They are very nice and helpful. And they have pretty pens which probably sounds like a silly thing to comment on. But come on, we all take a pen when we can. I barely sat down before someone was out to help me. So quick service is awesome. I like the location as its close to my home. Street parking can be a pain. But I've been lucky when I've gone.

From the owner: Products and Services We Offer…read more.. Personal Insurance: Homeowners Automobile Personal Umbrella Boats / Yachts Co-Op / Condo Tenants / Renters Policy Motorcycle Valuable Items Floater Fine Arts Flood Landlord's Policies Business Insurance: Property General Liability Workers Compensation Automobile Surety Bonds Professional Liability Umbrella Liability Ocean Marine Inland Marine Fidelity & Crime Disability Benefits Trade Credit Insurance Pharmacy Insurance: Pharmacy Business Owners Insurance Druggist's Professional Liability Medicare DMEPOS Bonds Medicaid Bonds Commercial Automobile Umbrella/Excess Liability Workers Compensation Disability Benefits Life and Health: Universal Life Insurance Mortgage Life Insurance Disability Plans Group Health Policies Term Life Insurance All Types of Bonds!

Helen is very professional and cares about the welfare of her clients. She helped me to reduce my…read moremonthly payment and she make herself available to address my concerns. Call her if you ever have any questions or concern; she will be more than happy to assist. Her number is saved in my phone if I need to reach her.

Helen, characterized her for being a very patient person with all the willingness to always help…read moreand look for solutions, she is a very reliable person and I definitely recommend her

Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

Any one they needs an awesome person to help you in anyway , John Marasala will get things done…read morefor you an will definitely make you sleep comfortable at night knowing that he's only a phone call away especially when have kids that drive ... I highly recommend him he's more then agent his like family...

Maureen O. Corrigan of Pete Masterson's State Farm Agency in NY is extraordinary. Her friendly,…read moreprofessional experience & advice are invaluable. Thank you!

Today I spoke with Sara , Pete's assistant, who was amazing! She helped me by taking a look at my…read morepolicy to see where I can save and found a way! Very happy for the team I have at State Farm.

Nothing but lies I was in your office and your worker Vincent said he would let me know about a…read morequote never got back to me and I called five times still no quote and then State Farm sends me a cancellation note do to your worker followthrough on what he says speak for yourself when you say how I feel which is not much on your behalf

I made the mistake of going with Geico bc I thought they'd give me the best price. They pushed my…read morepolicy thru without clarifying my closing date which resulted in me missing the first payment bc I didn't take ownership of the home. Which resulted in our policy getting cancelled. I escalated my issue to every senior manager at Geico and no one could reinstate the policy. I called John looking to get a comparable new policy with hours he had my old policy reinstated and was able to tweak the coverage so I was saving $200! Don't waste your time with a big company that doesn't know insurance, use these guys. Nicole was also great at following up and getting us squared away. Im so thankful I made that call!

I have done business with Jackie, Liz and John and I want to tell you that this company knows…read moreexactly what they are doing. They are smart, personable and put a human face to a traditionally cold profession, insurance. I cannot be happier than I am with how John and Liz dealt with me, a stranger to them, in their passion to lower my insurance bill. John explained everything to me. He is a kind and considerate person. Liz did much of the "grunt" work in the process of lowering my insurance bill. They looked over my policy with a fine toothed comb and found issues that had me paying too much. As a result, I stayed with the same company but John and Liz saved me $450.00 a year plus got me better coverage. I can honestly say that I have never spoken (that's right, I only had to scan and email my old policy) to a more knowledgeable duo than John and Liz. They know the industry inside and out. And they're always ready to help. Very unusual for Long Island. You're in good hands with these guys. Use them!! Btw, I am using their sister agency, Zap My Tax, to grieve my bloated taxes. I am keeping the faith! I'll keep Yelp posted.