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San Francisco, CA

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Trust planning

Real estate law

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11 months ago

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Exactly Legal

Exactly Legal

4.8
(28 reviews)

Our experience with Mari started out great, but then communication became more and more sparse. We…read morewere SO close to completing paperwork when she simply stopped returning our messages. The last step was for her to send in the completed papers and that was 5 months ago. Very disappointed.

Update: I received…read moreMarizen's private message and her request to edit or remove my review--this request was notably left off her public comment as noted in the screenshot attached. Since the 2 stars (which equates to the "[service] could've been better") were due to the unprofessionalism and inattentiveness shown (not due to her being an LDA), I have no reason to change my rating or delete my review. TL;DR: Marizen is NOT a lawyer. She is a Legal Document Assistant that cannot provide you with legal advice. She is a significantly affordable option for a Living Trust but she is unprofessional and has poor attention to detail-- key characteristics that are paramount to detailing an important document. Details: I left a Living Trust inquiry via her site and Marizen emailed me back within 1 day to "text" her back for a scheduled over-the-phone consult. Upon speaking with Marizen it was clear she did not take the time to review the few questions I had sent her in my initial inquiry as she was confused as to what the consult would primarily be regarding. Her rates were significantly less than what other competing services were offering which raised an orange flag for me. Upon further research, I realized Marizen was NOT a lawyer, but rather a "Legal Document Assistant (LDA)." According to the CA Attorney General, LDAs cannot give legal advice. This was my first encounter with an LDA, which allowed me the opportunity to do the necessary research to make a more educated investment. Had Marizen gotten back to me with the necessary next steps and questionnaire as she had promised (it's been over 1.5 weeks), I may have considered her as a possible option to complete my Living Trust needs. But if you are looking for a more affordable option, perhaps Marizen is a good fit for you.

Miranda Legal Services

Miranda Legal Services

4.8
(21 reviews)

Kriss Miranda is detail oriented, and has compassion for seniors…read more She is quite busy, and has completed proof of service for us. We appreciate her help.

I reached out to the business and spoke to Miranda. After answering my questions about efiling…read moredocument for me for my case , she was knowledgeable and responsive , however , as I asked her questions , she began to sound like she didn't want to do the job . I couldn't understand and she kept deflecting . Anyway , for the vast majority of the day , we text back and forth , then she called saying she wanted to refer me to someone else because she hadn't filed this type of document before . I told her I wanted her to do it as I had already spent hours going back and forth about the logistics with her via phone and text. She called me back again around 8 pm last night , and we spoke for 1 hour and 8 min and we left off with her saying she'd do the forms and send me the ones I had to fill out . And she was supposed to connect with me today. All day I didn't hear from her. No explanation . No text . And when I called to inquire what was going on, she chose to not answer. She didn't even have the courtesy to let me know and now I have a deadline and I'm left in limbo. The unprofessional and unethical manner she handled this left me in a very bad position , with no way to get the documents I needed in time to be filed. Totally harmed me and didn't have the decency to call. I am very disappointed and can't believe someone in a professional position would do this and harm someone , especially knowing I was in a time crunch. She then sent me a text after my review, threatening me. I wrote back that I have the right to write a review of my experience. I would be very cautious in using this business for anything.

Peterson & Peterson - willstrustsprobates - Updated July 2026

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