1. Von Rock Law

    1. Von Rock Law

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    San Francisco, CA

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    Trust planning

    Business litigation

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    5 months ago

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    Exactly Legal

    Exactly Legal

    4.8
    (28 reviews)

    Our experience with Mari started out great, but then communication became more and more sparse. We…read morewere SO close to completing paperwork when she simply stopped returning our messages. The last step was for her to send in the completed papers and that was 5 months ago. Very disappointed.

    Update: I received…read moreMarizen's private message and her request to edit or remove my review--this request was notably left off her public comment as noted in the screenshot attached. Since the 2 stars (which equates to the "[service] could've been better") were due to the unprofessionalism and inattentiveness shown (not due to her being an LDA), I have no reason to change my rating or delete my review. TL;DR: Marizen is NOT a lawyer. She is a Legal Document Assistant that cannot provide you with legal advice. She is a significantly affordable option for a Living Trust but she is unprofessional and has poor attention to detail-- key characteristics that are paramount to detailing an important document. Details: I left a Living Trust inquiry via her site and Marizen emailed me back within 1 day to "text" her back for a scheduled over-the-phone consult. Upon speaking with Marizen it was clear she did not take the time to review the few questions I had sent her in my initial inquiry as she was confused as to what the consult would primarily be regarding. Her rates were significantly less than what other competing services were offering which raised an orange flag for me. Upon further research, I realized Marizen was NOT a lawyer, but rather a "Legal Document Assistant (LDA)." According to the CA Attorney General, LDAs cannot give legal advice. This was my first encounter with an LDA, which allowed me the opportunity to do the necessary research to make a more educated investment. Had Marizen gotten back to me with the necessary next steps and questionnaire as she had promised (it's been over 1.5 weeks), I may have considered her as a possible option to complete my Living Trust needs. But if you are looking for a more affordable option, perhaps Marizen is a good fit for you.

    Jelena Kelleher Law

    Jelena Kelleher Law

    5.0
    (17 reviews)

    Jelena helped my wife and I with setting up a trust, power of attorney, and advanced directive and…read morewe had a FANTASTIC experience. She was incredibly professional and organized, asked great questions to tailor the process to our family's needs, and helpful in moving forward steps of the process we would not have even thought of. She gave clear guidance on future steps and tried to make the process seem less for future improvements for us. She provided timely deliverables and was punctual. Overall we would highly recommend working with her!

    TL;DR? Jelena's a fantastic attorney who provides patient and informative guidance as you work…read morethrough an estate plan together. I was on the lookout for a new attorney to help me update a prior estate plan after getting married last year, having found my previous attorney well-informed, but not as communicative and articulate/descriptive as I would have liked for the answers I was seeking. I came across Jelena and several other attorneys through my legal insurance network, and after having had an initial chat with them all, found it pretty easy to move forward with her, having appreciated how well she communicated her ideas and suggestions, as well as the particular guidance path she recommended. A few forms and meetings later, my plan was done and updated, and seemingly (to my untrained legal eye) much more comprehensive than my prior one. After everything is complete, she'll send you docs that are easy to update as needed, as well as detailed instructions for any next steps needed to finish documenting/setting up your estate. Overall, she's a great attorney to work with, who's well-informed and willing to explain whatever you have questions about, but also very honest about when she doesn't know the answer to something, which she'll also quickly research and follow up with you on: something far more preferable than a professional that'd just pretend to know everything. Highly recommend!

    Miranda Legal Services

    Miranda Legal Services

    4.8
    (21 reviews)

    Kriss Miranda is detail oriented, and has compassion for seniors…read more She is quite busy, and has completed proof of service for us. We appreciate her help.

    I reached out to the business and spoke to Miranda. After answering my questions about efiling…read moredocument for me for my case , she was knowledgeable and responsive , however , as I asked her questions , she began to sound like she didn't want to do the job . I couldn't understand and she kept deflecting . Anyway , for the vast majority of the day , we text back and forth , then she called saying she wanted to refer me to someone else because she hadn't filed this type of document before . I told her I wanted her to do it as I had already spent hours going back and forth about the logistics with her via phone and text. She called me back again around 8 pm last night , and we spoke for 1 hour and 8 min and we left off with her saying she'd do the forms and send me the ones I had to fill out . And she was supposed to connect with me today. All day I didn't hear from her. No explanation . No text . And when I called to inquire what was going on, she chose to not answer. She didn't even have the courtesy to let me know and now I have a deadline and I'm left in limbo. The unprofessional and unethical manner she handled this left me in a very bad position , with no way to get the documents I needed in time to be filed. Totally harmed me and didn't have the decency to call. I am very disappointed and can't believe someone in a professional position would do this and harm someone , especially knowing I was in a time crunch. She then sent me a text after my review, threatening me. I wrote back that I have the right to write a review of my experience. I would be very cautious in using this business for anything.

    Von Rock Law - contractlaw - Updated July 2026

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