Came out sane day! Exceptional customer service. We highly recommend Huggins for all your heating…read moreand air!

We are super happy with the new heat pump and furnace I purchased from Higgins. Tony was super…read morehelpful with highlighting the components that run the system. We recommend you call Higgins for your HVAC needs. Five stars all around.

Had a leaking pipe that was too complex to do myself. Called at 7:15 prior to their stated open…read morehours and someone answered immediately. Arrived that morning and fixed the leak. Plummer did a great job, fixed the problem, and even set up a fan in the crawl space to dry the wet area. Found the price very reasonable. Would definetly recommend.

Update: I've decided to come back and amend my review. After submitting several online reviews, the…read moreowner decided that he would come and take a look at our yard. After seeing it for himself, he agreed that it was not good and, in fact, looked far worse than any yards they had done at the same time as ours. He gave us a couple of options to try to be fair regarding what was done. I am glad to say that his offer was fair and we accepted. It doesn't completely fix what was done, but we feel a lot better about it.

We ended up working with Dick's on a multiple house plumbing issue. There were a few snags with…read moregetting access to the pipes, which caused the need to add more equipment than originally thought. The guys were able to get these issues resolved and completed the work in a very timely manner. The plumbers were very respectful and kept us informed in with everything that was needed. I was given an original quote for the work prior to all the uncovered issues needing to be resolved, which caused a requote for work which they were upfront about. They quoted high not knowing if they were going to have to rent equipment. After the work was completed, I was told they would requote again as the quote wasn't going to be nearly as high. I paid them in full the original quote prior to any work. I then waited for the final quote after work was done. I waited almost a month post work for the requote, keep in mind all communication was by email. I finally received the by mail after almost a month with a 1% late fee, not much considering the 5k bill that I ended up with, which already 3k had been paid immediately. I called them the day the bill came in the mail and one of the guys answered. I talked with him and told him that I had been waiting for this for a while now to take care of it. He understood my frustration with the late fee and assured me that it would be taken off which was very nice. I want to be clear that I had no issues with service provided by the plumbers, diggers, or survey people. My issue really lies with the billing. When I called to pay, I was told that they had emailed me the new quote. I informed her that I hadn't received an email from them since May 6th. I was dismissed and told "whatever". I don't feel that is the kind of attitude you should have with a costumer who not only paid 3k upfront which was the full original quote but has also been waiting to pay the requote since, which I paid in full today.

We had a conversion from Propane to Gas (the City of Walker has since this past fall 2020 supplied…read moregas to the area) and we contacted Dick's to complete this conversion. We already had an existing HVAC system so the conversion shouldn't have been super complicated. The service took 2 days of visits as a "part" needed for the conversion was missing. I mean, if you guys are experts in this, shouldn't you come prepared with these "parts"? The time it took to get the necessary parts needed for this conversion, it was added to the overall costs (as they charge by the hour). So even though the technician (forgot his name, but overall very cordial and polite) provided quality service in terms of the conversion (despite the hiccups), I still believe we were overcharged. Take note if you plan on using them for the gas conversion: GET YOUR QUOTE UPFRONT!!! We paid $700 dollars for something that a family friend who is a tech down in the Twin Cities quoted as costing normally no more than $300 range. To boot, my brother who lives right down the street on Walker Bay Blvd. also had his conversions (2 of them!) done by a local technician; and was charged less than $400.00! So we were ripped off. To boot, once we received the bill in the mail, we had to dispute and contest the time they noted (we have Blink cameras; so it's easy to know times/arrivals/departures); and they lowered the bill by a mere $100. So very dishonest in my opinion to tack on extra time just to bilk customers. Shame on Dick's!

Great advice, nothing unnecessary, didn't oversell, great work, little extras within the same (very…read morereasonable) quote/bill. All G-rated conversation among installers, nice people, great reputation - I can see why. I am very pleased. New furnace is amazing for both heat and efficiency.

Steve at Hill's Plumbing did an outstanding job installing my replacement water heater. He arrived…read moreon time, assessed the project, and went about draining and removing the failed water heater. he had the new tank installed in short order, and did a much neater job of connecting the plumbing that hadn't been very neatly done originally. I would highly recommend Hill's Plumbing to anyone seeking quality plumbing work, new or servicing.

Our septic pump went out and the sinks in the house filled with sewage. Tyler communicated what to…read moredo over the phone to get the water down in the meantime before he got there. He replaced the pump in about 15 minutes with no hassle and he set it up correctly. The alarm wasn't going off because it wasn't set up right. It was an emergency charge but he saved us money in the long run. I called another company and they said the tank had to be pumped before they could even look at it!! Awesome customer service!

Great company very helpful on anything you need help with had problem with propane cooking stove he…read morewalked us through it over the phone it was great

Anytime my appliances need repair I've called Ricard Repair Service, first the elder Ricard and now…read morehis son. They are fast, friendly and reliable. Thanks guys.... Zada S