Charged over $850 to replace a chlorine feeder on a pool - feeder cost about $150 on line and 1.5…read morehours to install! Had numerous other charges that they wouldn't justify after several requests. Terrible experience - other plumber said $250-275 was what they would have charged

Greggs plumbing and heating were called to come fix a small leak in my bathroom sink. They send…read moreover the rudist and most incompetent plumber they have and he makes it worse. The next morning I woke up to a flooded bathroom and kitchen from the incompetent employee. I called the landlord (slumlord) and she tried to blame me and it was the plumbers fault. The next plumber they sent over fixed his coworker's poor job and while he was fixing the leak, he sliced his arm open with box cutter and there was blood all over my bathroom. After he left I noticed a hole in the ceiling. When can we start giving negative stars or at least a thumbs down. They don't even deserve the one star I am forced to give. Save yourself from a headache and money and call Hills instead of Greggs.

Steve at Hill's Plumbing did an outstanding job installing my replacement water heater. He arrived…read moreon time, assessed the project, and went about draining and removing the failed water heater. he had the new tank installed in short order, and did a much neater job of connecting the plumbing that hadn't been very neatly done originally. I would highly recommend Hill's Plumbing to anyone seeking quality plumbing work, new or servicing.

Our septic pump went out and the sinks in the house filled with sewage. Tyler communicated what to…read moredo over the phone to get the water down in the meantime before he got there. He replaced the pump in about 15 minutes with no hassle and he set it up correctly. The alarm wasn't going off because it wasn't set up right. It was an emergency charge but he saved us money in the long run. I called another company and they said the tank had to be pumped before they could even look at it!! Awesome customer service!

Yes Bemidji, there is a Santa Claus, but Peterson does not exist…read more Last year at this time it was 50 degrees in our house; in fact, it hadn't been above 60 degrees since Peterson Sheet Metal installed a high-efficiency Carrier heat pump coupled with an brand new Carrier electric furnace at the end of September, 2008. I was on a consulting job in Mexico from October through December while my wife (from the east coast) and my 3 sons were beginning their very first northern Minnesota winter. Prior to leaving for the job in Mexico, I knew I had to get a secure heat-source for my family -- being untested by a true winter. I decided to go green and accepted a bid from Peterson Sheet Metal to install a brand new Carrier heat pump and Carrier electric furnace. I love Bemidji and moved my family here in the summer of 2008 so my boys could take advantage of the fantastic schools and teachers, so I could share the lakes, woods, and hobbies of my childhood with my family, and so that the people I did business with I would know and could trust. In a town as large and as small as Bemidji, my family gets to meet and know the people of the community; their faces appear everywhere we go -- in our church, at the grocery store, in the park, at the science center, in the restaurants, on the ball field. I digress. While I was in Mexico supporting my freezing family last winter, neither Peterson Sheet Metal nor Carrier were interested in warming them up (or fixing the brand new Carrier heat pump and furnace). The reason I chose Peterson Sheet Metal was because it was a local company with a local face I thought I could trust. But, who would leave a mother and her three boys to shiver? Me, in Mexico, and Peterson Sheet Metal, right here in Bemidji. So, I suggest that Peterson does not exist, because I don't know anyone in Bemidji (now or from my childhood) who would be so cold. Peterson, the concept, must have been in a second home with the air-conditioning on in Arizona or Florida or somewhere where snowbirds go, but could not have been here. Even when I returned from Mexico in January to find that the furnace still didn't work, my family was freezing, and the $1000 rebate on the furnace had expired, I couldn't -- with multiple requests -- get anyone named Peterson to call me. When, at the end of January, Peterson Sheet Metal finally got the temperature in our house above the formerly elusive 60 degree mark, I still had not heard from Peterson. I paid 25% of the total cost one month before the furnace was installed, by the end of December I had paid 75% of the total cost (and the furnace didn't work), at the end of January when the brand new Carrier heat pump and furnace were finally repaired, I paid all but the final $1000. Every check I wrote went to Peterson Sheet Metal, the contract I signed including a $1000 rebate was with Peterson Sheet Metal, but when Peterson Sheet Metal wanted that last $1000 they said my "issue" was with Carrier. Peterson, I asked your desk by phone and in person more than 5-times to have you call or meet with me. I said that if you would tell me face-to-face that paying the last $1000 of the invoice made sense on a furnace that didn't work until after the rebate expired -- I would pay. But you don't call, you don't write, you just have your employees (who I have, nevertheless, very much enjoyed working with) repeatedly send invoices with threatening notes and late fees. Well, it can all stop, I will come by this week to pay you the $1000 plus the late fees you have tacked on, Merry Christmas. I'm not worried, I doubt you'll cash it, because Bemidji, Peterson does not exist.

From the owner: Peterson Sheet Metal Provides Conditioning Humidifiers, Air Conditioner Sales, Air Duct Cleaning,…read moreAir Exchangers, Central Air Purifiers, Water Softeners, Water Heaters, Heating Contractors, Mechanical Contractors, Plumbers Services to the Bemidji, MN Area.

My sewage pump to my drain field stopped working and sewage was coming up drain. I had my son, his…read morefamily including father in law on the way up from the cities and its now Friday 5pm. My wife called a local out fit and left message I called Laneys and was on the phone for quite a while with them ruling out that the line to drain field could be frozen then he helped me by pass the electricity to the switch and the pumped but only shut off by pulling the plug, so I could use 30 gallons and repeat. Next morning Laneys had a guy out before the other plumber even called back. He pointed out the cover over pump also badly needed to be replaced fixed my switch in a couple days replaced and sealed cover. I wanted to write this because I read the other review and I thanked again the Laney people at the home show.

(This happened last summer) I have a lake home that needed a new well pump. So I made a call to…read moreLaney's so they could come out and install it. I had already bought my own but when the guy got there he said that it was too small. He told me he could install it but he would have to run to the hardware store to get the pump but was nice enough to tell me that I could buy it myself for half as much as Laney's charges. Having SOME knowledge of plumbing I decided I would go buy the pump, all the fittings, and do it myself. Because it was all copper before I decided to do copper again. I cut the pipe to proper lengths and put everything together. When I put the copper together I used this solder-less glue I found at the hardware store. After I primed the pump I turned it on and it pushed out the water that was used to prime and then no more water. Which meant it was a problem between the well and the pump. I removed everything that I had installed from the pump to the well. Then I called Laney's thinking they could solder the copper fittings and that would be that. The guy came out and pointed out that an end cap wasn't shut(dumb me) so I told him to fix it up and thought that would be that(maybe an hour of work) As he worked I was painting my cabin. He came to me once telling me he needed to go to the hardware store. I lost all track of time while I was painting and finally he comes back to show me what he's done. Turns out he removed all the copper(even the line to the house which was FINE) and replaced it with poly. When he explained it to me he said he went to poly because it was cheaper. When I received the bill I realized a few things 1. while poly is cheaper than copper it isn't when you've already purchased and cut a ten foot stick you purchased at the hardware store(not to mention the fittings) 2. They were charging more three hours of labor for a job that took me an hour so I wanted an expansion of time since I knew he ran to the hardware store. They told me that they had GPS on their vehicles but it malfunctioned. Now since the plumber had been there before I feel that if they need to run to the hardware store that's on their time not mine. I filed a complaint with Better Business Bureau. Laney's then contacted me to say they would take off two hours of labor and agreed that the plumber should have let me know he was switching to poly. Then the BBB called saying Laney's is denying any wrongdoing, but have agreed to the payment of labor and that Laney's and I have agreed to no longer do business. Won't be calling them again.

We had a reverse osmosis system installed. The plumber, John, worked very efficiently and his work…read morewas excellent quality.

I've had a geothermal system for 10 years that has had nothing but issues, mostly because of the…read morelack of knowledge of the installing company. This time I called Hanson's when my boiler had an issue. Kyle walked in to my furnace room, knew exactly how to fix it, and then fixed 2 other issues too, including a gas leak. The installer would have come multiple times without fixing the issue and charged me for his guys sitting in their truck smoking while "conferring with the experts". I am now a Hansons customer for life!

I hired Mark to do a full remodel of our main level bathroom, which included replacing a fiberglass…read moretub/shower surround with a tiled walk-in shower, tiling the floor and behind the toilet, replacing the toilet, installing a new vanity, vanity top and faucet. Mark's estimate of the work was good and he said it would take him a week to 1.5 weeks to finish our job. He started the job on time. But he would only put in a few hours a day, then he'd leave. It took him 3 weeks to finish, which was difficult because the work was being done at our vacation home. I didn't trust to leave him alone in our house. He was very, very messy. After he would leave each day, we would have to clean up the mess he left. It's our main bathroom, so we needed to continue to use it during the remodeling. His quality of work is very poor. I had to have him level the 1/2 wall he built for the shower. The grout lines in the shower are all different sizes. The pattern is off everywhere in the shower. He missed grouting some areas completely. He ran out of material and we had to run into Brainerd to purchase more material for him. The shower doesn't drain well. Mark smeared grout all over our ceiling, which needed to be repainted by us. He increased his price and was very rude, loud and threatening, when issues were brought up to him. Not a professional at all. I would never recommend his quality of work to anybody I know.

From the owner: Family owned Northern Lakes Plumbing LLC has been in business for 10 years. Our master plumber…read moreoffers both residential and commercial plumbing services and is licensed (license# PM066899), bonded, and insured in the state of Minnesota for the Brainerd, Baxter, and Crosby areas.