Came out sane day! Exceptional customer service. We highly recommend Huggins for all your heating…read moreand air!

We are super happy with the new heat pump and furnace I purchased from Higgins. Tony was super…read morehelpful with highlighting the components that run the system. We recommend you call Higgins for your HVAC needs. Five stars all around.

We ended up working with Dick's on a multiple house plumbing issue. There were a few snags with…read moregetting access to the pipes, which caused the need to add more equipment than originally thought. The guys were able to get these issues resolved and completed the work in a very timely manner. The plumbers were very respectful and kept us informed in with everything that was needed. I was given an original quote for the work prior to all the uncovered issues needing to be resolved, which caused a requote for work which they were upfront about. They quoted high not knowing if they were going to have to rent equipment. After the work was completed, I was told they would requote again as the quote wasn't going to be nearly as high. I paid them in full the original quote prior to any work. I then waited for the final quote after work was done. I waited almost a month post work for the requote, keep in mind all communication was by email. I finally received the by mail after almost a month with a 1% late fee, not much considering the 5k bill that I ended up with, which already 3k had been paid immediately. I called them the day the bill came in the mail and one of the guys answered. I talked with him and told him that I had been waiting for this for a while now to take care of it. He understood my frustration with the late fee and assured me that it would be taken off which was very nice. I want to be clear that I had no issues with service provided by the plumbers, diggers, or survey people. My issue really lies with the billing. When I called to pay, I was told that they had emailed me the new quote. I informed her that I hadn't received an email from them since May 6th. I was dismissed and told "whatever". I don't feel that is the kind of attitude you should have with a costumer who not only paid 3k upfront which was the full original quote but has also been waiting to pay the requote since, which I paid in full today.

Requested HVAC through Dick's to replace a thermostat. 2 younger men came out and replaced the…read morethermostat with a brand I've never seen. Brand was called Pro and it hasn't been working. AC hasn't come on and it kicks the heat on instead of AC. House has been hot and when I requested that Dick's come back out to help figure it out, they set up a time and never showed. In my opinion they peddled cheaply made crap and don't care about professionalism.

Great advice, nothing unnecessary, didn't oversell, great work, little extras within the same (very…read morereasonable) quote/bill. All G-rated conversation among installers, nice people, great reputation - I can see why. I am very pleased. New furnace is amazing for both heat and efficiency.

Steve at Hill's Plumbing did an outstanding job installing my replacement water heater. He arrived…read moreon time, assessed the project, and went about draining and removing the failed water heater. he had the new tank installed in short order, and did a much neater job of connecting the plumbing that hadn't been very neatly done originally. I would highly recommend Hill's Plumbing to anyone seeking quality plumbing work, new or servicing.

Our septic pump went out and the sinks in the house filled with sewage. Tyler communicated what to…read moredo over the phone to get the water down in the meantime before he got there. He replaced the pump in about 15 minutes with no hassle and he set it up correctly. The alarm wasn't going off because it wasn't set up right. It was an emergency charge but he saved us money in the long run. I called another company and they said the tank had to be pumped before they could even look at it!! Awesome customer service!

Great company very helpful on anything you need help with had problem with propane cooking stove he…read morewalked us through it over the phone it was great

Anytime my appliances need repair I've called Ricard Repair Service, first the elder Ricard and now…read morehis son. They are fast, friendly and reliable. Thanks guys.... Zada S

Yes Bemidji, there is a Santa Claus, but Peterson does not exist…read more Last year at this time it was 50 degrees in our house; in fact, it hadn't been above 60 degrees since Peterson Sheet Metal installed a high-efficiency Carrier heat pump coupled with an brand new Carrier electric furnace at the end of September, 2008. I was on a consulting job in Mexico from October through December while my wife (from the east coast) and my 3 sons were beginning their very first northern Minnesota winter. Prior to leaving for the job in Mexico, I knew I had to get a secure heat-source for my family -- being untested by a true winter. I decided to go green and accepted a bid from Peterson Sheet Metal to install a brand new Carrier heat pump and Carrier electric furnace. I love Bemidji and moved my family here in the summer of 2008 so my boys could take advantage of the fantastic schools and teachers, so I could share the lakes, woods, and hobbies of my childhood with my family, and so that the people I did business with I would know and could trust. In a town as large and as small as Bemidji, my family gets to meet and know the people of the community; their faces appear everywhere we go -- in our church, at the grocery store, in the park, at the science center, in the restaurants, on the ball field. I digress. While I was in Mexico supporting my freezing family last winter, neither Peterson Sheet Metal nor Carrier were interested in warming them up (or fixing the brand new Carrier heat pump and furnace). The reason I chose Peterson Sheet Metal was because it was a local company with a local face I thought I could trust. But, who would leave a mother and her three boys to shiver? Me, in Mexico, and Peterson Sheet Metal, right here in Bemidji. So, I suggest that Peterson does not exist, because I don't know anyone in Bemidji (now or from my childhood) who would be so cold. Peterson, the concept, must have been in a second home with the air-conditioning on in Arizona or Florida or somewhere where snowbirds go, but could not have been here. Even when I returned from Mexico in January to find that the furnace still didn't work, my family was freezing, and the $1000 rebate on the furnace had expired, I couldn't -- with multiple requests -- get anyone named Peterson to call me. When, at the end of January, Peterson Sheet Metal finally got the temperature in our house above the formerly elusive 60 degree mark, I still had not heard from Peterson. I paid 25% of the total cost one month before the furnace was installed, by the end of December I had paid 75% of the total cost (and the furnace didn't work), at the end of January when the brand new Carrier heat pump and furnace were finally repaired, I paid all but the final $1000. Every check I wrote went to Peterson Sheet Metal, the contract I signed including a $1000 rebate was with Peterson Sheet Metal, but when Peterson Sheet Metal wanted that last $1000 they said my "issue" was with Carrier. Peterson, I asked your desk by phone and in person more than 5-times to have you call or meet with me. I said that if you would tell me face-to-face that paying the last $1000 of the invoice made sense on a furnace that didn't work until after the rebate expired -- I would pay. But you don't call, you don't write, you just have your employees (who I have, nevertheless, very much enjoyed working with) repeatedly send invoices with threatening notes and late fees. Well, it can all stop, I will come by this week to pay you the $1000 plus the late fees you have tacked on, Merry Christmas. I'm not worried, I doubt you'll cash it, because Bemidji, Peterson does not exist.

From the owner: Peterson Sheet Metal Provides Conditioning Humidifiers, Air Conditioner Sales, Air Duct Cleaning,…read moreAir Exchangers, Central Air Purifiers, Water Softeners, Water Heaters, Heating Contractors, Mechanical Contractors, Plumbers Services to the Bemidji, MN Area.