Every time we've ever needed them they were there!! My wife…read moreand rent a 3 bdrm. It has well and septic. The house is an older house. The first year we lived in the house the well pump failed. Adam Lewis was very quick to respond! We had a new pump and water the same day. The next summer we had a massive 100 yo tree fall right on our driveway! The tree was cleaned up the next day. The third year the well pump failed again and again it was replaced the same day. Just last fall the septic reached its maximum & kept tripping breakers. It was emptied the very next day. As I stated before, every time we've ever needed them they were there!!!

The rental we got had floors soo undeveloped you got seasick but we were pushed into somethig, the…read moreother home we got from them was only for a year( we weren't told that), the owner was gifting it to his son, he got married, no one notified us about that, we had to move but rpg didn't even call us, just put a hand written note on our door with duct tape lol, so we took the other house with bare downward leaning strap steps. Moving in I fell all the way down them, brain bleed, concussion, 4 days in hospital etc, asked adam to move he said no, stayed there as long as I could, afraid of steps now, so I asked the owners to move, they said ok, and we finally moved after 8 mos. Looking and asking, we moved out and Adam kept $1650. Security Deposit, charged a. $50 pet fee monthly after his employee told me to take my dog, we'd deal with it later, and I had paperwok for a esa dr, but they refused it because that didn't make them money lol. These people are greedy money grubbing yuppies that only care about themselves, they'll steal your money if they can, they run 3 or so businesses out of 1little office,, and never return calls. Run as fast as you can away from them, we reported my fall to feaf ears, asked to move into a home without stairs, and got ripped off for almost 2 grand, cold hearted people, a year later almost , I'm still suffering from the fall, so it's not over yet

Can't be trusted when you leave they come in steal all your belongs. Clothes & everything. . &…read moredont repair anything. Had to go to Authorities. Waited til Christmas turn on heat. Rather raised rent outrageous & throw out seniors.. ..only cares about themselves....

Extremely disappointing how my multi year experience ended with CPM. They decided not to do there…read morejob and visit my property at all in 2020 and letting the tenants destroy my home and not pay utility bills. I had to request they be removed after a neighbor was nice enough to contact me letting me know my house was falling into disrepair. I live in Florida!!! I believed this company would have my back to do what they promised. None of it happened. Now they are trying to extort money from me for utility bills there tenant didn't pay. What kind of operation do you run? Use my experience as a warning when deciding who to use for your property management needs.

Well, I have a mixed review. They have their strong points and their weak points. Initially when…read morelooking for a place, it took 3-5 days and me calling back several times to get someone to call me back and set up an appointment to see the rental properties. We qualified under their terms and then put our money down for a place. They said we were approved on their end but then the owner came back and disapproved us. They never said on what grounds this decision was based. They did explain that ultimately, the owner decides. Then, Keith worked diligently with me to include texting and calling me back late in the evenings to accommodate seeing the other properties until we finally found one. What I don't understand is the following: Why requests to see a property like some others on Zillow do not have appointments we can schedule ourselves on availability. Why they wont let us put our deposit down on a home we have not seen if we know we want that home. Its cash money people haha. Lastly, when we finally found a place we wanted. they sent our documents via email which is great. I wanted to clarify something in the lease in writing but the docusign does not allow that. Since we are 2 signers, they would not accept a pdf with the added language. I was finally able to get something via email confirmation to the lease and use docusign. Another issue we had was that the home did not have a garbage disposal. They said the owner would not allow us to put one in and pay for any maintenance. Not sure why?? Makes no sense to me. These should be negotiable items. So far, I found the ladies in the office to be very pleasant. That's definitely a feather in their cap. Will update once we move in and state whether the carpets were cleaned well and the minor fixes were done.

Horrible! And I have rented from many different people/groups over the years. I was offered a free…read moreradon test from the American Lung Assoc and discovered radon level 27. Company took months to get someone out to fix, never followed up and when I purchased my own test to retest, discovered it was still high. Notified the office that I was moving and they told me I would still have to pay for a 60 day notice which I did. Then they kept my entire security deposit and sent me a bill for almost $1000 for the most ridiculous list of things like cleaning the ceiling fan (there was only one), sweeping the garage, fixing a microwave door handle (for over $150) and stovetop burner - which wasn't broken when i moved out. Suffice to say, I spent 8 hours on the last day in my empty townhouse cleaning! Do yourself a favor and don't rent from this big corporation of disgruntled employees who don't care about anything or anyone. Look into a small town group like Hostetter Realty (great group) or a private homeowner.

I moved into a complex located out of PA, first off, I was horribly misrepresented with the quality…read moreof the complex and unit, itself. Since moving in (early June 2019) I have had horrible communication with my property manager in regards to move-in maintenance issues and pest control. I sent an email to corporate regarding all my concerns, and I have yet to receive any information. The only thing I did receive was a text message from my property manager stating that corporate forwarded him the email and that it looks like I had a long list of concerns. And that was it... I didn't get a date to set for pest control when new window installation would be, or if he will step in to discuss noise levels with other residents. I'm sort of left handing and very frustrated. I keep on playing phone tag with them all and have yet to receive any information. I spoke to other tenants in my complex and it seems to be a constant theme with the team. I had a long conversation with a representative at headquarters and she just stated that she will reach out to my property manager once more. Seems like a big run around. I personally regret leasing with them and do not feel safe for both personal and health standards.

TERRIBLE!! We had no hot water during the coldest part of winter for over 2 weeks and there was…read moresewage backing up into the house for over a month. We were having to boil our own water for showers and our eyes were itchy and watery from the sewage fumes. I was calling daily 2-3 times a day trying to get them to repair the issues. They rarely respond and good luck getting anything fixed. Terrible, terrible slumlords. We eventually had to call the city and a lawyer. Our rental was condemned and we were put into a hotel. Thankfully, the owners of the property have dropped Slatehouse, who apparently were not communicating the extent or urgency of issues with them either. There is NO reason the owner should even have to approve an emergency repair like a broken hot water heater in winter or raw sewage floods! THERE ARE HUMANS OCCUPYING THE PROPERTY and it is inhumane to not make emergency repairs. Make the repair and bill the owner. Stay far far away from any Slatehouse rentals.

Great service would highly recommend anyone!! Elizabeth was super helpful and professionalread more

From the owner: What sets us apart and makes us truly special is our commitment to delivering Ala carte services…read morespecifically tailored to meet the unique needs of each individual client. We understand that every person has different requirements and preferences, and therefore we believe in offering customized solutions that align perfectly with their expectations. From personalized pricing packages to flexible service options, we go above and beyond to ensure that our clients receive the utmost satisfaction and value. By prioritizing their specific goals and desires, we make it our mission to deliver an exceptional experience that is both personalized and remarkable. Join us and discover why our Ala carte services are the epitome of quality and individuality.

It's like pulling teeth to get help with horrible windows the drapes are moving from the very very…read morecold air, I have asked multiple times for a shower door replacements and new living room dining flooring. I have been here over 23 years. The was an actual account manager for each complex. That's has gone to the wayside. Who knows who you can reach.

I was given a written statements I have till January 1, 2025 to sell my house .. on December 17,…read more2024 Ravi Patel/ John Metallo/ Stephen Powell entered my house doing damage to my house that is still in my name along with the electric bill ..