Tori at PetCo is our go-to groomer. She's managed our 3 big dogs and whether it's just nails or…read morebath or haircut, she does it right. My only problem is that we have to plan so far in advance to get on their calendar.

We were expecting our regular groomer but got stuck with a rude snooty one at the South Charleston…read morePetco today. I heard that one is quitting also. We'll not be back to that store. And it wasn't a very good job either. I found where our regular groomer went too. Barney will be going there now.

I'm so glad the store came to St Albans West Virginia. We needed a nice pet store in our area…read more Every time I shop here everyone is courteous, professional and knowledgeable. I will definitely keep doing business here.

Lots of options for anything you may need, super friendly staff, and affordable prices. They always…read morehave a nice frozen section that includes goat milk which is so hard to find elsewhere!

Get a lop here! While I lived in West Virginia for pharmacy…read moreschool I bought two bunnies at this place. They had the absolute best temperaments in comparison to all of my other past pet store rabbits from other places. Healthy and delightfully easy to handle. And they have more expensive breeds for cheap. My chinchilla-coated almost show quality Holland Lop came from here and my broken-white American Fuzzy Lop too. She's not from "good stock" like my Holland but is super friendly and laid back. Also the staff are helpful and pleasant. Advice to the store managers: if you use a different bedding besides pine or just put a layer of yesterday's news (cat litter) in your cages, they will need cleaned much less often and not leave waste stuck to the bottom of your furry friends.

Supplement to My Previous Review: Retail Retaliation & Ethical Concerns…read moreI am writing this follow-up to inform the community of recent developments following my previous honest review of Inland Reef. Today, management officially denied me service and banned me from purchasing from their pet store as a direct result of the good-faith complaints and reviews I shared online. While I fully understand and accept that a private business has the legal right to refuse service, the timing and motivation behind this decision speak volumes. Rather than taking constructive criticism to improve their operations, management chose retaliation--silencing a customer for simply telling the truth about their corrupt business practices and the unethical treatment of their animals. The Reality of Their Products and Livestock As many reptile owners know, finding reliable, high-quality live snake feeders can be difficult, and this store was the only local option I knew of (though I have thankfully since rectified this problem and found alternatives). My criticisms were never malicious; they were born out of genuine concern and lived experience: Livestock Mortality: The majority of the animals I have purchased from this establishment in the past unfortunately passed away, with diseases verified after the fact. Poor Plant Quality: Every single aquatic plant I ever purchased from them died in the exact same manner, showcasing a systemic lack of proper care and maintenance. Profits Over Ethics: It is painfully obvious that this store prioritizes profit margins over the ethical treatment of living creatures and treating their fellow humans with basic dignity. A Biblical Perspective on Unjust Gain For a business that operates on deception and mistreats the creation under its care, Scripture offers a stern reminder about the consequences of corrupt practices and placing wealth over righteousness. Proverbs 11:1 "The Lord detests dishonest scales, but accurate weights find favor with him." Inland Reef operates on "dishonest scales"--taking hard-earned money from customers while knowingly providing sick animals and subpar goods. Furthermore, the Bible speaks directly to the responsibility humans have to care for animals, a duty this store continuously fails to meet: Proverbs 12:10 "The righteous care for the needs of their animals, but the kindest acts of the wicked are cruel." By neglecting the health of their reptiles and livestock for the sake of the bottom line, and by lashing out at those who expose these atrocities, the management mirrors the sins of greed and pride. Wealth gained through exploitation and the suffering of innocent animals will never yield a true blessing. A Warning to the Public To my fellow pet owners, hobbyists, and community members: Please exercise extreme caution if you must shop here. If Inland Reef is your only option for specific supplies or feeders, protect yourself. Inspect everything thoroughly, be aware of the high risk of disease, and know that if you speak up about a negative experience, management is more likely to ban you than to fix the problem. Support ethical breeders and businesses who respect both their animals and their patrons whenever possible.

Took my dog here just for a nail trim. It was dirty, the animals were kept in a basement with no…read morelight. The smell was horrific. The front of the building smells like urine. That tells me they're not truly walking the dogs, but letting them pee out front. There's often feces around that area. I will never take another pet there. Not even for something as simple as a nail trim. We call it Piss Palace.

I tried pet palace for the first time for boarding and grooming over the past weekend and I was so…read moreimpressed. The staff greeted my dog so warmly and made me feel really secure about leaving him there. I had asked them to cut his nails while he was with them (as cute as my dog is he is extremely anxious when it comes to nail cutting). He greeted me after his stay with awesome looking nails and seemed so happy to have stayed there! He also didn't smell terrible at all which has been an issue with other dog boarding places. He actually smelled better than when I left him! Will definitely be back!

its a ok pet shop the former owner was alot better and knowledgeable than the new ones. . good…read moreplace to buy supplies

Petrol Lost a sale what I needed was blocked by 3 pallets of dogfood. Need a better plan for…read morethat. I also had a leash and dog collar. PUT IT ALL BACK!

I recently lost my African gray parrot. A friend who's father raised many species of pet birds,…read morepoint being he knows birds. Saw an African gray inside Petco on the shoulder of an employee behind the counter. I've been there twice inquiring, mostly to see if anyone found and brought my bird there. They've denied both times that one has been in the store or that any employee there owns one. I really just want to find out the story