I don't know who the new owner is but this is not the same riptide grooming salon I've always gone…read moreto. I called and asked to make an appointment with a specific groomer for my red toy poodle. When I was told that groomer no longer worked there I said it was okay I'll take someone else but then they did not put me on mute and I heard their conversation "are you interested in a red toy poodle?" "No, tell her we're booked out for months and that if she hasn't been here for over two months" I have taken my dog Scarlet to Riptide Grooming and she has been groomed by other groomers. Someone just referred Amber to me. This shows me what type of establishment they're truly running here. #poodlelivesmatter

Don't let holly groom your dog. Riptide use to be good I know Ann the owner…read more She is kind and loves animals the others are awful I felt they didn't care for my dog they kept her in a cage for 5 hours then after I called and complained they did a quick half was cut and charged me full priced time to look for a new groomer.

First time trying House of Hounds, and it was a great experience, especially Lexi. She is so…read morefriendly, charming, and just naturally good at making people feel welcome. She took incredible care of me and my pup. We may have a crush on her. If you see Lexi, breathe deep! Your day just got better.

Too many fees for our first experience there. Probably won't return. I think our dog was well taken…read morecare of but will look elsewhere.

Great place my dog always looks great. Very clean shop and the employees are always nice.read more

Called to inquire about boarding my dog for several days while I deal with a family emergency. I…read morewas told that because we don't and don't need day care with them they will not board my fella.

I have been a client at Abigail's through the lives of two pets now. They always remember me and…read moremy fur babies. They remember their little idiosyncrasies. I moved from the Kanawha Valley in 2015 but still return to this kennel although I now live 45 minutes away. I love the consistency of their staff. My dog is glad to arrive which says something. The business is clean and well organized. I don't feel like I'm paying an arm and a leg. I actually feel like I'm leaving my dog with family. I would recommend Abigail's without any reservations !!

I found myself having to board my dog for nearly six days. He has had a bad past and came from a…read morerescue. I did not know how this kennel experience would affect him. Yes, he was dressed, but, every day, one of Abigail's crew would sit with him, love on him and try to make him feel secure. He was watched carefully, making sure his medication was eaten, and was gracious to me as I called every day. If I ever have to do this again, this is the kennel I will go to. You will not find a more professional or compassionate group of peole.

The shop was dirty and my dog was there for grooming for 5 hours and apparently mixed with other…read moredogs and got fleas. He had never had fleas before but he started scratching the next day and after a week I bathed him and he had huge grandaddy flees.

This is an amazing lady! Always the most intimate experience for my sheepadoodle! She genuinely…read moretakes time for dogs to feel safe with her. I got in a pinch, and she actually came to get Frances, my girl jumped right in the truck with her. Nothing but wags and happy faces!

Jeff Adkins worked with us with our 10 month old puppy with some behavior issues. What a difference…read moreit has made! He knows what he's doing and is able to easily communicate what we need to do. Encouraging and professional - he truly cares about the dogs and wants to help both the dog and pet parent to have a better relationship!

From the owner: We are the only full time dog training facility in the TriState area. We offer Basic and advanced…read moreobedience as well as behavior modification (we don't teach tricks). We also do Protection, SAR, and Service dogs. All classes are private one on one, for a better learning experience We teach you and your dog sessions are one on one personnel sessions. Certified Master trainer with 20 years of dog training experience. With that comes 20 years worth of references. We sell pups and trained adults any breed. We also offer online training.

Get a lop here! While I lived in West Virginia for pharmacy…read moreschool I bought two bunnies at this place. They had the absolute best temperaments in comparison to all of my other past pet store rabbits from other places. Healthy and delightfully easy to handle. And they have more expensive breeds for cheap. My chinchilla-coated almost show quality Holland Lop came from here and my broken-white American Fuzzy Lop too. She's not from "good stock" like my Holland but is super friendly and laid back. Also the staff are helpful and pleasant. Advice to the store managers: if you use a different bedding besides pine or just put a layer of yesterday's news (cat litter) in your cages, they will need cleaned much less often and not leave waste stuck to the bottom of your furry friends.

Warning: Dishonest Policies and Poor Livestock Quality…read moreRating: 1/5 Stars I purchased a fish from this store, and despite placing it into an established tank with perfect water parameters, the fish died within a week. When a fish dies that quickly in an optimal environment, it means the store sold stressed or sick livestock. When I asked for a replacement, they flat-out refused, claiming they have a strict "no warranty" policy. Here is the real problem: they NEVER disclosed this policy to me before I paid. There are no conspicuous signs at the register, and the staff did not mention it. Under West Virginia consumer law (UCC), a merchant cannot just invent a hidden "no warranty" policy after a sale goes wrong to dodge responsibility for selling defective goods. If you are a tank hobbyist who values their money, time, and the health of their aquarium, avoid this place. They do not stand behind the health of their fish, and they do not practice fair, transparent customer service. I have filed a formal complaint with the West Virginia Attorney General's Consumer Protection Division.

Been coming for several years! My dog is always treated wonderful. I love the ladies here!read more

From the owner: We have been in business for 17 years and we do what we love. read more