I worked there several years ago. When I was hired the original Drs. that owned the practice were…read morehelpful, kind & lovely people . Long story short... they retired & placed a reprobate person in charge... she is phony & superficial to say the least. In a million years I'm advising you to not bring your pet there, under any circumstances!!

Not taking new patients. Don't waste your time if you're trying to find a new vet...this is not the…read moreplace.

Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I brought my two senior cats in for bloodwork and an exam. One cat was then diagnosed with…read morehyperthyroidism and put on meds when the bloodwork showed an elevated thyroid level. I then received a call that the bloodwork "may have been mixed up" so bring my one cat back in for a free retest. This test indicated a low thyroid level and was significantly different from the first test with an elevated level. Instead of a vet looking at the 2 bloodtests and seeing they were so different and most likely not my cats bloodwork . I'm contacted by the vet techs and told to continue on the thyroid meds. One vet tech was not aware there was a blood test mix up and one told me when I asked why it seemed like the 2nd test was so different that it was not my cats bloodwork answered me by saying" That's a good question". Then I wonder was my other senior cat bloodtest mixed up as they were done at the same time? Meanwhile I spent $100 on thyroid meds and $520.38 on bloodwork and I still dont know if my cat has hyperthyroidism. because the new bloodwork does not show it. I was offered after complaining another free retest after taking my cats off the meds but honestly I have a very stressed old cat who has already been in for 3 blood tests and a vets office that I'm dealing with techs not the vet. I plan on going elsewhere where I can deal with a vet that can call me, and actually take the time to look at the bloodwork

It is the only emergency hospital I will use for my pets…read more They are caring and considerate and focus on the pet as well as you. My last visit I knew my old girl was ready to go. After being in the medical profession for over 35 years, I could not have asked for a more heartfelt experience.

One of the worst places you could go, the front staff is awful and not kind at all. Not a single…read moreperson there actually cares, The Doctors are just mean and not helpful one bit. Management is the worse anyone could even image not sure how this place is even still up in running. The place needs to shut down.

Dr Sikora and the WHOLE STAFF are amazing. They have taken care of my animals and previously my Mom…read moreand Dad's animals for many years. They are professional, caring, and really good at what they do! Whether a visit is for a checkup, a surgery, or a follow up, the whole staff feels like a part of my extended family. They have always offered many options of care in every situation, and in the difficult times that sick animals had to be put down, they were sensitive, caring, and kind. For a person like me who sees his animals more like "persons" than property, Normanside is a veterinary practice that I am very comfortable with. I'm so glad to have them care for my precious pets.

Don't bother -- they're not taking any more new clients. I tried getting in before the pandemic…read morehit, and then again today. I wish they'd just put that fact on their website so you don't have to waste your time screwing up your courage to ask -- if you're like me, you emotionally get much closer to your vet than to any MD you're forced to visit. It looks like a nice place, small as it is, and I'd have loved to try it -- but I guess it's a club, and you and me ain't going to get in it.

Amazing. Great care. All the Vets are great have been going here for over 15 years. Never had a bad…read moreexperience. They have also been for caring and understanding of all our pets needs. Many thanks from, Athena, Bella, Rambo and Jaylow the cat.

Great care. Egregious prices. Last year an annual exam at SCAH was around 350 including…read moreimmunizations. 650 this year. Shocking increase! Hate to leave but I can't afford your prices anymore.

We have visited several vets across the country but never have we found an entire staff as…read moresupportive, friendly and loving of the animals they care for as here. Boarding service: High quality private areas for the cats, convenient and affordable. The vets: Outstanding! No matter who is available, they seem to communicate well enough that any of the vets can follow up with you. Did you know: They also do adoptions? Bottom line: Great service, nice facilities, knowledgeable staff that does not try to take you for every penny you have.

I found this place to be very racist. I arrived at 8:30 and still wasn't seen by noon. I 1020s…read moremaybe even more people come and go and I just sat there. I asked multiple times when will my dog simply be crowned back? They told me one hour and then after an hour told me another hour and after an hour told me another hour then told me 10 minutes just for it to be another hour. I don't understand. The only thing I could say is I was the only black person in there?

My 8 year old dog was ill and my wife and I took him to Shaker Vet. The vet that attended to my dog…read morewas Dr Landgraf. In the end., my pup passed. For the most part, my pup was healthy. Therefore, his passing was shocking. What I find totally insensitive is that Dr Landgraf never called us to review the autopsy report, as promised. My wife and I have used Shaker for a number of years and have been satisfied. The insensitivity on Dr Landgraf's part was totally outrageous and a bad mark on Shaker's reputation. Dr Landgraf's unprofessional behavior does not speak well to Shaker.

If you love your pet an want to keep them healthy .DON'T GO HERE…read more The doctors don't care about your pets needs to them he is just another pet an they treat him very rough an unfeeling .my pet passed away that night at a emergency hospital because of there incompetency In memory of my best friend

What a blessing Dr. Diaz was from In the Comfort of Home when our 17 year old cat suffered terminal…read morekidney failure. We had to wait an hour or two to get a call back after leaving a voicemail, but once our call was returned, we were able to get a visit that day. What was an incredibly stressful time was made easier by the gentle guiding and kindness of Dr. Diaz. He was wonderful and it made the heartbreaking loss of our little buddy easier to take. After having experienced previous losses with a traditional visit to a vet, this was so much more easy for a cat and us, allowing our cat to avoid the stress of travel to the vet, and allowing us to grieve in the privacy of our own home during the process. Thanks you In the Comfort of Home.

Dr. Gwen visited our home last week to put Kobi, our 15 year-old Lhasa Apso, down for his final…read morerest. Dr. Gwen was very accommodating, very patient, very considerate and extremely compassionate. Our whole family was there to see Kobi off on his final journey, and as sad as it inevitably was, it was also a good thing to see that he was no longer in pain, or confused about where he was. Kobi was blind and deaf, suffered with some level of dementia, and his rear legs would often not work right because of a spinal issue. He was always kind-of high strung, and anxious about going out - especially since he lost his vision last year. Having this done at home was absolutely the right thing for our Kobi, and we very strongly recommend the service that In the Comfort of Home provides. Thank you Dr. Gwen.

We have had great experiences with the vets and support staff here for cats, dogs and rats. Parking…read moreis easy and entrance accessible.

Me and my family recently had to put our French Bulldog Lexi down here on March 16th, 2024 because…read moreshe had a brain tumor. We were taking her there ever since we got her in 2020 when she was 4 1/2 years old. We took Lexi there a lot of times, and every single time they were great with her. Dr. Virginia and Dr. Jarvis were always great with Lexi. The staff is very friendly and caring. The building is also very clean considering it's been open since 1922. If you ever decide to euthanize your pet, I highly recommend doing it here. After your pet is at peace, the staff gives you as much time as you need to grieve as you want. They are also very respectful during this process, too. I highly recommend this vet. Shout out to Albany County Veterinary hospital!

Could not be more grateful for Dr. Schnee and his staff. My baby girl is a rescue from a hoarding…read moresituation, and even though I've had her for closing in on 3 years, she still gets VERY skittish when I put both hands around her. After trying and failing to get her to a vet, I called 518 House Call Vet. Prompt response. Easy booking. Good communication. AMAZING house-side manner for Mathilda. And the price is definitely comparable to taking my cat into a vet's office.

I love the fact I found a vet who came to my house to neuter my furbaby Sid! Trying to bring Sid to…read morea physical location would stress him out so much, but having the doctor come to us was nothing short of a miracle! Dr. Schnee and his techs were wonderful and the procedure was a success! Definitely recommend him for anyone who's furbaby stresses way too much when brought to a vet clinic!