These guys are awesome! The finest work in Vegas and their customer service is absolutely amazing…read more Definitely recommend if you ever need your jewelry/watch repaired or cleaned. My jewelry sparkled like it was brand new. Check them out, you won't regret it! :)

Hello. I had a very sentimental but old broken pocket watch that came from my late Dad that hadn't…read moreworked for decades. I brought it in with an identical pocket watch for parts for Antonio to repair. There were a couple of hiccups but Antonio fixed the watch with good turnaround time. I thought it still had a problem with it after I picked it up for a second time, but it is working just fine now and has been working as it should. I have other less sentimental pocket watches that may need servicing so I will bring those in to Antonio when possible. Friendly guy and confident that he knows how to fix old pocket watches like a master. Thank you Antonio.

I brought in 2 watches to replace a battery. They are professional and quick. Thank you for the…read moregreat service!

I was recommended this place by American Jewelers right up the street because they weren't able to…read moredo anything for a few watches I had. I came down here and showed them my two watches and was quoted a price and left. Super simple, super quick, super friendly. I said there wasn't a rush because I was going to be out of town for 2 weeks. They said "that's fine, just stop by when you get back in town". I stopped by 2 weeks later and was able to pick up one of my watches, working perfectly. My other watch, they couldn't find. They said that their watch repairman takes the watches home and it must still be there but they weren't sure, but they would give me a call if they found it. This very much annoyed me, especially since I drove about 20 minutes to get there. I left and headed home in about 15 minutes later, I got a call saying they they had found the watch but had just misplaced it and I could come back and get it. I was already at home so I didn't return until the following day. When I went to pick up my watch the following day, they had it ready but told me that they called three of their parts suppliers and nobody had the part they needed, so they weren't able to fix it for me. I completely understand that, it just kind of added to the frustration of having to go back and forth and back and forth. I would come here again, because compared to some other places I've been to, they were very nice. This particular instance was just a bit frustrating and annoying.

UPDATE: Your reply is full of inaccuracies, insults, and you basically called me a liar, whereas…read moreyou are the one lying to save your own face. You stated things that are simply untrue but I am not going to bother clarifying your errors. I was going to remove my review because I actually felt empathy (something most are void of these days), but after reading your reply, I will keep my review in place. I can never understand why some businesses as yours cannot take any responsibility for your failures, then you twist and distort the truth to make you look innocent, as you place the blame on me, the consumer, making me look bad. So when a customer has a problem with your business, you automatically throw them under the bus? Unbelievable and disgusting of you. It must be a defense mechanism or just a sleazy Vegas thing. Goodbye. *** Been thinking about this review and felt it needed to be said. I came in with a new $2,500 musical pocket watch with a defective front lid that I wanted fixed; it didn't open to a 90-degree angle and the music kept playing after the lid was shut (which should turn off). The watch repair person (Alfonso) wasn't available but is only there for the first two hours in the morning. Not convenient for customers. One of the girls, Angie, told me to leave the watch there and he'd look at it. I wanted to talk with him personally so she took some photos of the watch and told me she'd talk with Alfonso in the morning. The next morning I called but he wasn't there or couldn't talk on the phone, or didn't want to. Angie got passive-aggressive with me and said I should've left the watch -- totally overlooking that she told me that she'd talk with him. I was told to bring it in. Two days later, I brought it in, talked with Eric (Alfonso's assistant) who was super nice, then Alfonso came out to talk with me. My first impression of him was a big sigh and a look of frustration on his face while looking at my watch. He told me to leave it with him to see if he could fix the lid -- no charge if he couldn't. I accepted and left the watch there. I asked Eric how long it would take and I was told two weeks. Seemed like a long time to troubleshoot a lid but fine. Two weeks went by without a word. I called and asked about my watch and was told to call Alfonso the next morning. The next morning I called and he asked me if I could wait the following Monday. That was fine. Monday came and they were closed. I called and left a voicemail. Never got a call back. I called Tuesday morning and talked with Alfonso. He then told me to come in on Thursday morning. As I was trying to ask him questions about the repair status, he kept putting me off and wanted to get off the phone. It was frustrating trying to get some simple information about my watch but it was like pulling teeth to keep Alfonso on the phone for 60 seconds. The next day (Wednesday) Alfonso called me (first time anyone called me). He asked me to come in now. I live in Boulder City and couldn't just drop everything, jump in the car, and make that ridiculous drive up to Green Valley. I still couldn't get solid information from him. Thursday morning I went in and asked the other girl there if I could see Alfonso. She seemed less than thrilled for some reason. Snooty. Alfonso came out with the watch and he explained what he did (I think?) but vaguely. I asked if the music stopped now when the lid is closed. He said yes, though not seconds later the watch started playing the music with the lid closed. Alfonso looked like he was in a hurry, took it in the back, did who-knows-what, and came back out less than a minute later. I looked at the girl and said the watch was sitting here for three weeks and she mumbled something under her breath in a rude manner. The music stopped playing when the lid closed. Not sure what he did but probably bent the lid to engage the button. As for the lid opening, he couldn't fix it. Not sure why. I didn't fully understand, but couldn't fix it. No charge. Alfonso was nice enough but made no excuses or apologies. The watch was there for three weeks and a day, and not much was done to it. I took the watch and left. A few days later, the watch started playing music again with the lid closed. What a colossal waste of time, driving, and leaving the watch there for three weeks almost untouched when I could've found another jeweler to fix it. The girls who work there are rude curtsy children, but Eric was the only one there who showed genuine friendliness and respect. To think I was about to buy one of their pocket watches in the display cabinet, I decided not to because of the overall bad service I got. I won't be back.

They did a great job and were priced fairly. I'm very happy with their work and won't hesitate to…read morego back to them for additional repairs.

Service was quick to replace my watch battery. Cost me was $35, I don't know how that compares to…read moreother places. 1 year warranty

My friend needed his watch battery changed out. We had gone to several jewelry shops and they…read moreeither didn't have the tool or the watch repair guy wasn't there. I yelped this place, called and the guy said he could do it. I didn't realize he was in the mall. All the times I've stayed at sunset station, I never knew there was a mall across the street! We were in and out if there in 10/15 minutes flat!! It used to cost $10-15 back in the day, but he charged us $25 today. The sign of the times, I guess!

Kalina at Kalin's Jewelry and Watch is such an incredible find in this town…read more She can produce anything you want within a couple days if you choose one of her hundreds of display facsimile jewelry pieces Anything. Nothing she cannot make or get 30 yr craftspeople who sculpture ring settings into one of a kind art pieces awaiting the stone(s) to complete the ring Fixes , modifies, resizes. Any rings other jewelry Excellent work. I have always been pleasantly surprised at every piece which exceeded my expectations Cannot go wrong here. Value, Service, Quality, Originality are second to None

I've always gone to a watch place in Chinatown, since I live in Inspirada now I needed a closer…read moreplace. Came here for my new Nixon watch and the gentleman kindly helped me. This place is honest and helpful, I will recommend this place to anyone and will be back.

Took a couple of rings (one gold and one silver) to get fixed/resized. They were able to get it…read moredone in about an hour. Couldn't even tell that it was worked on. It was flawless. Forgot to get some "before" pics, but the silver ring was pretty bent out of shape to the point where it was starting to crack. Quick work with reasonable prices. I would highly recommend. Thank you!

Ordered a name plate not what I was expecting for what I payed disappointed no hook for chain small…read moreand paying so much for make for a child plate when they said size would be around

Really felt like family coming into the shop. Flew into Vegas this morning and broke my watch, I…read morehad to go to a couple places before finally finding this shop. When I arrived it was very welcoming, and I was in and out in 10 minutes. Most definitely recommend this jeweler!

3 watch repairs done in less than 20 minutes. Quick, easy and efficient. Thanks Carl!read more

Went in there to look at some watches. Was immediately greeted and they were super helpful without…read morebeing pushy. I ended up looking at a used Rolex Explorer II and was told there was some room on the listed price. We ended up making a deal and walked out with a new to me Rolex on my wrist! I can have positive things to say about this place and will be back in the future.

I can't say enough good things about this jeweler. The quality of their work is absolutely top-tierread more