I stood in line with a very painful back as I absorbed the conversation of the reception staff,…read more swap their " Weekend Adventures" , before thristing a clipboard if forms at me. The technician who performed The pet scan was no more into what he was doing! He too was busy " catching up" on his phone. He literally said no more than 10 words. He never asked if I had fasted, wearing jewelry etc. Good morning I got a paperof instructions off the Internet. No have a good day, you old bat.... etc. Now because of incompetence in the Drs. Office. (Also Millenium) the date appointment card??? they didn't enter it in their system so now I have to wait until the three weeks to get my results from a pet scan as imaging won't release the report. Only aCD which does me no good. Danielle's attitude was nope, nope and nope. I have a right to the report, for which Millennium was paid for. Dirty office. Never again. Millenium, across the board has declined greatly.

I was referred to this clinic to undergo prostate radiation treatment. From my initial contact with…read moreCecilia to the consult with Dr. Umang Patel, everything was smooth as silk. I can't say enough good things about the entire staff ! Specifically, the ladies that administered the radiation treatments; Lorna, Sarah and Hailey. These ladies were very kind and sweet. They always made me feel at ease and comfortable during the treatments. I would highly recommend this clinic for your treatment.

i have back and hip pain. I waited over 2 hours in an uncomfortable chair. Others were also…read morewaiting 2+ hours.

Huge shoutout to Samantha for her amazing help! She was so kind and patient with me, taking the…read moretime to make sure everything was taken care of perfectly. Thank you, Samantha, for being so incredibly helpful!

I came here for a mammogram, and the most challenging part was just finding the front door. It's…read morelocated near the helicopter landing at the ambulance emergency room entrance. Booking the appointment was straightforward, and the staff were really friendly and welcoming. They had me fill out a few forms and took the time to explain everything. The mammogram itself was quick and simple, and overall, I had a really positive experience.

Excellent care Very kind staff. I couldn't ask for a better…read moregroup of healthcare professionals!

STAY AWAY!!! Wish I had read these reviews before scheduling. Very shady business and unethical…read morebilling. They "checked my insurance" prior to my appointment, but the total they ended up charging me over the ensuing months was 4 times that of the estimate. This was for a routine study, nothing special. Took hours on the phone to reach anyone in billing and was told they would review my case. No word afterwards, just a message from collections some time later. Go anywhere else.

Love the staff here. Very nice and respectful. No issue with billing until last year. I was…read morediagnosed with breast cancer and had numerous procedures done. I paid my deductible out of pocket on first biopsy. Now I am being charged the contractual discount rate that they agree to with my insurance. They sent me to collections over an amount I do not owe. Charged my insurance $450 and I paid 246.80 the $203. They say I owe is the discount amount. My insurance says I don't owe yet they turned me over to collections. Will not go back transferring all my records elsewhere.

Great customer service! Wonderful patient care! No…read moreRADIATION! Just a wee bit chilly. Very quick exam! Totally recommend!

Great option instead of mammography. The technician was very kind and helpful. I never felt…read moreuncomfortable.

I looked at two facilities before I chose TX Oncology-The Woodlands. (FYI- you may be able to…read morechoose your treatment center! It does matter!) I was so surprised there were few or no reviews on chemo treatment centers. I love my Yelp reviews for restaurants and services but this seemed so necessary as I was choosing my care. The infusion center is great. Super clean, new, and aesthetically beautiful. The free valet is a plus since so many centers are short on parking. One less thing to worry about. The location is great and offers a lot of things to do for any of those waiting for loved ones to get their treatments. The staff is INCREDIBLE. That is so important when you are going through this. Every single nurse, scheduler, admin and operator have been helpful, kind and compassionate. The unit is comfy. Great lounge chair that are new and not torn up or worn out! (As I have seen in others). It is a bit chilly, so bring a blanket. There are plugs at every chair for charging and plugging in my electric throw!! They have the Paxman scalp cooling system which was very important to this Yelper. For those that don't know, it is for hair retention during chemo. If you have to do this, this is a great environment with a wonderful vibe.

My doctor sent orders to TOPS for my first mammogram, and it could not have been a better…read moreexperience. Upon entry, I only waited at the window for a millisecond before Keisha confirmed my appointment. She handed me a clipboard with paperwork, and I started filling it out. Any question I had, she answered with ease. She didn't seem bothered or frustrated. When another patient walked in and expressed her orders were in her other car, Keisha went above and beyond to ensure she had the order and could keep her appointment. There's also a water station and coffee for patients, and the parking lot has patient only parking. I opted to come in an earlier time slot (9:30) to rip off the bandaid. I'm so glad I did. The only issue with the facility is they have one machine, so it's one person at a time. Mandi was my technician, and she was so incredibly kind and caring. She truly put me at ease, and I enjoyed talking with her during the process. I would absolutely come back to TOPS. The excellent care I received today was beyond any expectations I had.

Same here with the calling system. On hold for 15 minutes. No one answers and there's no message…read moresystem. At this point, I'll need to switch providers.

I have been going here since 2000. I have had one surgery by Dr. Cannon and 3 by Dr. Shah, so this…read morewill be primarily about Dr. Shah even though my experience with Dr. Cannon in 2001 was the same. I am amazed to see so many one star reviews but realize that people are going in with problems that are painful and not always 100% repairable. I have never experienced the staff issues with either Dr. Cannon or Dr. Shah's staffs. Dr. Cannon did my right shoulder in May of 2001 and I was back to original strength and flexibility as before my damage. In 2008, I had my left bicep detached at the forearm due to me thinking that I was much younger than my years playing volleyball. Dr. Shah re-attached it and the recovery was smooth and complete. In 2010, I tore my left medial meniscus in my knee while bowling. I went back to Dr. Shah and again the results were excellent. He advised me that I have a fair amount of arthritis in that knee so to be aware that there could be ongoing issues. We introduced a treatment of SyncVisc not long after surgery and I have not had any issues since. In 2012, I re-injured my right shoulder (old on the outside, young in the mind). This time to Dr. Shah. The recovery was long being in an abduction pillow, however, with excellent phyical therapy downstairs, I was back to 100% being able to do anything that I used to in time. I re-injured that right shoulder again 18 months ago while working overseas (fall in my apartment) and now finally getting the time to get at it. Today, from the time that I checked in until I saw the doctor was 8 minutes! When does that ever happen? I will get an MRI to check current level of damage but would not think of going anywhere else for my surgery.

I am writing to share a disappointing experience my parents had here. As long-time patients, my…read moreparents deserve expected better treatment. In the past years it was not this way and I will say, the physicians have always been kind and patient. No problems there. During a recent appointment, they were unexpectedly informed that they owed money for braces, which had already been paid for. This misinformation was not only confusing but also upsetting. Additionally, the staff's communication was unprofessional. They spoke to my father in a condescending manner, questioning his ability to pay despite his background as an eight three-year veteran. This approach was disrespectful and unnecessary. Our elderly community should be treated with dignity and respect. To make matters worse, my father has reached out to the office manager multiple times but has received no response. This lack of follow-up further undermines our confidence in this practice. He has worked hard, never paid a bill late, from a generation where your word is your bond. I would recommend exploring other options for orthopedic care. We have a fantastic medical center in The Woodlands that prioritizes compassion and respect for their patients. Unfortunately, this practice has not met those standards. ---