From the front desk staff to the Doctor This office has it…read moretogether!! I've been going here for years and I never have to wait.. Your appointment starts when it's scheduled. The hygienists are all wonderful and Dr Polevoy has all the last eat equipment. The front desk staff settles any questions about billing, insurance etc etc The office will keep you smiling from start to end!!!!

I had a very mixed experience with Gentle Touch Dentistry, and while the clinical care was…read moreexcellent, the front desk experience ultimately led me to leave the practice. I confirmed my insurance once over the phone and then multiple times in person that the office was in-network. Based on that, I proceeded with my appointments on March 16 (cleaning and exam) and March 23 (night guard fitting). On March 16, the doctor and back-office staff were absolutely amazing. Since there was no hygienist available, the doctor personally performed my cleaning, and it was honestly one of the best cleanings I've ever had. The assistants and imaging techs were also great--professional, kind, and efficient. Ashley at the front desk was also consistently pleasant, professional, and knowledgeable. Unfortunately, my experience with Talia at the front desk was the complete opposite. During my first visit, she began discussing treatment and payment mid-visit and even repeatedly called me by the wrong name ("Jennifer") despite having my paperwork in front of her. The doctor recommended both a night guard and Invisalign, but I made it clear I was not ready to move forward with Invisalign. Talia then discussed the night guard and quoted me approximately $440, stating my insurance would cover 50%. She confirmed both the pricing and that I was in-network. We agreed I would pay half at the fitting and the remainder upon completion. I also provided insurance information for my daughter and spouse. I declined self-pay for my daughter after being told they were out-of-network. For my spouse, who has UHC Oxford, Talia said she would verify coverage and call me back. I never received a call. I followed up a few days later and was again told someone would call me back--still no response. At my March 23 appointment, I addressed multiple issues: my email was still incorrect in their system despite providing the correct one previously, there was still no update on my spouse's insurance verification, and I again offered to provide his information, which Talia declined--only to interrupt my fitting mid-procedure to ask for it, forcing the tech to stop and raise my chair so I could access my phone. This was extremely frustrating and unprofessional, especially since I had already provided and re-offered that information multiple times. The most concerning issue came at checkout. When I went to pay the agreed-upon $220 (half of $440), Talia suddenly told me the total was approximately $880 because I was out-of-network and the service was "orthodontic" and not covered. This directly contradicted everything I had been told before booking, during my first visit, and during prior payment discussions. I even had the original quote she emailed me as proof. When I questioned this, she insisted a night guard was orthodontic treatment. I explained that a night guard is considered an appliance, not orthodontic treatment, but she became dismissive and argumentative instead of listening. I left without paying because I no longer trusted the information being provided. I immediately contacted my insurance, who confirmed I am in-network with this office, a night guard is NOT orthodontic treatment, and they cover 50% as originally quoted. They also reviewed Talia's call and confirmed she incorrectly described the night guard as orthodontic treatment to them as well. At that point, I decided this practice was not the right fit--not because of the doctor or clinical staff, but because of the front desk experience. Patients rely on accurate insurance and billing information to make informed decisions, and that did not happen here. When I called to cancel, Talia denied ever telling me I was in-network, which is simply not true. The call was handled poorly and lacked accountability. I did receive a follow-up call from Kali, the manager, who was excellent--professional, understanding, and transparent. She acknowledged that the situation should not have happened and confirmed that re-education would take place. However, to further validate my concerns, I asked Kali to confirm my email address while we were on the phone, and it was still incorrect in the system despite multiple prior requests to update it. Ultimately, I went to another in-network dental office and paid only $107 for the same night guard--compared to the $440 (and then $880) I was quoted here. Overall: Doctor and clinical staff were excellent. Ashley and Kali were professional and helpful. The front desk experience with Talia was disorganized, misinformed, and unprofessional. I strongly recommend verifying your insurance directly before scheduling or making any payments.

I have been going to Victoria who is a fabulous dental hygienist. I have been seeing her for over a…read moreyear and she is gentle, caring and my teeth feel great after she cleans them. I definitely recommend her! She is more than 5 stars! The office staff is also great and very accommodating.

Amazing practice. Not a single bad thing to say about the work done at this beautiful office or the…read morevery kind staff. I only wish I knew of them sooner. A gem in Westchester county. Never going anywhere else.

I love this office. Its a family run practice where I feel they care about their patients…read more Scheduling is easy and my appointments have always been on time. My wife, my toddler and I go here and we all enjoy ourselves. The fact that my two year old was able to get through a teeth cleaning without shedding a single tear is a testament to their ability to work with little ones. I can't help but see the other low reviews on here. It seems their issues lie within not knowing their own insurance plans. You can't fault the practitioner for insurance issues.

Where do I begin I've been using Dr. David Petrucco for my whole life! Even moving to New Jersey I…read morestill make the trip for my cleanings and other dental needs. Love the staff and the way they make you feel when coming in.

Stay away from this company unless you like being screwed with and want to have your money thrown…read moreaway,, every word from them is a lie like the multiple infection they say I had and needed to get the work done by them asap. My dentist let me know that was not very much not the case The whole operation acts like a scam. In my first contact with them I let them know I could get the procedure done for a price here close to home, but didn't want to spend the 30,000 and was looking for a better price. Could not get the cost information on the phone so I had to drive 2.5 hours one way to get that information. The best price the gave me was at least 10,000 more from them. I had to put a 289 dollar deposit to make sure i would show up ( which I understand) A day or so later I got a text saying it was a receipt for my deposit, but didn,t get the money. I had to use the online shystem and fillout pages of onformation again as a new customer would just to try to get someone to call me. I was supposed to get a call back shortly and unlike my initial contact which was replied to within a few minutes I got nothing. It was like I was on a list of no reply. I kept working on it untill I finally got someone on the phone and told that person what happened and got a lot of double talk and I let him know I was not letting this go and would get my money back one way or another. Never heard abck but the money showed up a few more day later. The text saying it was a receipt was a lie. If I had not put pressure on them I still would not have gotten my money back.

From the owner: Nuvia is a Dental Implant center who revolutionized the industry by being able to provide permanent…read moreteeth in just 24 hours. 10+ years and millions of dollars in research have gone into the development of our proprietary process. It allows us to do what can take other providers up to 10 months or more, in just 24 hours.

I have been seeing Dr. Magid and his terrific crew for over 20 years. Now my kids are patients…read more He has done a wide variety of simple and complex dental miracles in my mouth and he has always been gentle, kind, fair and quick. His procedures are as near painless as any you'd ever find. Once when traveling in Europe, I found myself with a bad toothache. I called him and he was terribly concerned about my flying home with out taking antibiotics first. He urged me to see a local doctor and call him back to make sure Id take enough medication to survive the landing. He was just as caring as if I was sitting in his chair. This kind of care needs to be commended ... and now he has brought his bright, innovative daughter into his practice who my daughters adore!

Dr Soltis is very thorough with her work and is always on time. Best dentist I have ever had by…read morefar. Never pressures you into any procedure you're not comfortable with. She always explains what she's going to do, which makes u feel much better. Great with my kids as well. Highly recommend!

I used to get very apprehensive about going to the dentist, but Dr Soltis is very calming and most…read moreimportant, she does a great job of pain free dental work ! She and her team are all very professional and friendly, the office is spotless, and I never have to wait for an appointment... every visit has been an excellent experience. Highly recommend !

I recently became a patient here and I can't say enough good things abt Dr deAngelica and the the…read moretop notch staff, particularly Marina, one of the the receptionists who I've known for awhile as she came from my previous dental practice. But the reason I am came to this practice in the first place was to follow Margarita, the hygienist I've been seeing for abt 10 years. I guarantee you will literally not recognize your teeth when she gets done with them - I sure don't! I bring my 61 year old stained and dingy teeth to her and after she works her professional magic I come out looking like a movie star. It never ceases to amaze me just how amazing she is, not only at cleaning but in her scrupulous attention to my overall dental health and history, which she knows at least as well as any dentist I have seen. I cannot speak highly enough of her, and of this practice in general - you should go immediately if you're looking for a dentist, or switch if you're not thrilled with yours!

Harrison ave dental is the best! I The staff is so welcoming and professional! I've been seeing Dr…read more Valenti for years now and I cannot say enough good things about him. I've always trusted him to point me in the right direction. He and his assistant Christine were so patient and honest with me in a recent situation with my teeth, and believe me I drove them nuts but never once did I feel like they were losing their patience or trying to push me into something I wasn't too sure about. I cannot recommend this practice and Dr Valenti enough. If you're looking for a new dentist you found your place!

My wife and I have been going to Dr. Val for years. She was referred to us by a friend a number of…read moreyears ago. She makes going to the dentist a pleasant experience. Her friendly and calming demeanor create a relaxing environment which says a lot for a dentist office. She is always conservative in her recommendations. And never pushes doing anything unless absolutely necessary. She recommended a wonderful practice for our young children that we are extremely happy with. She also had an outstanding recommendation for a root canal procedure. When visiting her office you are always surrounded with professionalism and smiling faces. From cleanings to cavities and recently a crown, Dr Val has made the experience a breeze for me. Thank you to the whole practice for always making us feel like family.

Dr. Valenti and his staff are ACES! My children have been patients of his since they were 3 years…read moreold and I have been a patient of Valenti Dental for 11 years now. His chairside manner is both comforting and honest, and he has always presented multiple options for restorations. His office is warm and inviting, and I have rarely had to wait for an extended time frame before being seated into an operatory. Dr. Valenti has always worked with my insurance company, and has happily set up payment plans as options when I have had extensive work done. His staff is extremely friendly, and always go the extra mile to make sure that each dental visit is as pleasant as can be.

Super love Westchester Gentle Dentistry! We've been coming here for a few years now. Dr. Alidadi…read moreand her staff are always very welcoming, and remember details from previous visits to help ensure our care is of the utmost quality, whether routine or for some work to be done. Their approach is as-advertised- gentle. They take breaks, check in to make sure we're comfortable during procedures, etc.- they are dedicated to their patients. More so, they establish a great rapport so it's always nice to catch up with them before and after the appointment itself. I'm sure if you visit you'll also happily become a routine patient of theirs.

First and foremost I would like to say the dental hygienists was amazing and the best part of this…read moreexperience over all. I went in today under the impression I was getting and exam, X-rays, and a cleaning. I got an exam and X-rays done and an Invisalign consultation. After the doctor came in she recommended a deep cleaning, fillings, and extraction. When the doctor left after she examined my teeth I thought the cleaning would begin but I was taken from room to an office to speak with the financial advisor. She broke down the finances of the treatment. Deep cleaning over 1000 with insurance my part would be 477. I was fine with the filling part and I didn't want the extraction which they also had a problem with. Doctors have told me before if it doesn't bother me it's okay to keep them in. They just want another money grab. So I am being told these are recommendations and I let the financial advisor I don't want a deep cleaning could I please get a regular cleaning and she rudely told me NO and to go to another practice then. If there recommendations why were they trying to force me to accept the treatment and got mad cause I said I didn't want it. I've gotten regular cleanings every time I go to dentist appointment and no office has given me an issue and denied me treatment I've had other doctors recommend the deep cleaning by the way and they had no issue giving me a regular cleaning after I said no could I please get a regular cleaning. The fact that the financial advisor (Asian lady) told me to go to another practice that was so unprofessional!!! They are just trying to upsell treatments that are not needed and I know it's a business but there is always a middle ground where you can work with a customer I'm an assistant manager and I always work something out with a customer. But to be told I am being denied treatment cause you want a money grab is appalling and I have NEVER been told by any doctors office to go to another practice. They could have absolutely given me a regular cleaning but instead told me to go to another practice because they wanna bill my insurance for 1000 plus with fillings. Now they wasted my benefits from insurance and are billing my insurance for an exam and X-rays which I actually will need as I am going to be making an appointment at my previous dentist which I should of done in the first place. I was also a dental assistant before so I know how they try to sell. They love making social media videos and posts that really is just marketing and like people have said what ever you see on the internet is fake!!!!! Horrible, worst, experience I've had. I really was upset and disappointed when I left this practice.