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    Pets Best

    1.9 (998 reviews)
    Open 6:00 am - 7:00 pm

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    Obviously, just part of my increase due to personal information, but I did call them as well and they were happy to cancel.
    Robert M.

    I'm leaving this poor review because, since I've had this insurance, nothing has been covered and my claims have taken up to two weeks just to be reviewed. They never miss a payment when taking money from my account, yet they decided to raise my rate from $85 a month to nearly $135 without any valid explanation. I understand that costs rise with inflation, but this kind of increase feels excessive and unfair. There are plenty of other insurance companies out there, and I'll be looking for one that values customers instead of taking advantage of them. I've also attached a photo for reference.

    Ellie post surgery with her "donut"
    Monica F.

    I can't tell you how pleased I am with their services. I have had bad pet insurance experiences in the past with another company and was nervous when I selected a new one for my pup. I have been with them for 3.5 years and recently had to have a tumor removed from my dogs rear. The total bill was close to $9k. Not only did they cover exactly what my policy stated without any issue not run around, but they had the money in my bank account before the credit card I used for the surgery cycled to payment due. Impressive! Thank you, Pets Best! Forever grateful and happy to continue to be a customer

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    22 days ago

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    23 days ago

    Very quick answer and detailed description of what is being refunded or covered by the insurance on my pets.

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    13 days ago

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    4 months ago

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    5 months ago

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    3 days ago

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    3 days ago

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    4 days ago

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    19 days ago

    Avoid this horrible pet insurance carrier. Their all about taking your premiums and delalying and not paying legit claims.

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    6 days ago

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    29 days ago

    Pets Best insurance has given me the ability to make life saving decisions for my pets without being concerned financially.

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    10 days ago

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    8 months ago

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    2 months ago

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    2 months ago

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    5 months ago

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    3 months ago

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    2 months ago

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    10 months ago

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    25 days ago

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    3 months ago

    Quick reimbursement, easy submission for claims. On line support if needed. Glad I chose Pet's Best Insurance for my collie.

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    3 months ago

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    29 days ago

    Pets Best Insurance is great. No Hassle, easy claims via app. Quick reimbursement. Best pet insurance .

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    3 months ago

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    1 month ago

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    3 months ago

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    7 months ago

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    7 months ago

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    3 months ago

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    4 months ago

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    1 year ago

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    1 year ago

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    4 months ago

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    4 months ago

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    9 months ago

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    2 months ago

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    2 months ago

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    4 months ago

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    2 months ago

    I put in my claim for my pup's annual visit and within a couple days it was reviewed and claim was paid.

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    2 months ago

    Horrible customer service they dont pay claims correctly and they take double payments some months if you dont pay attention

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    Page 1 of 25

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    Review Highlights - Pets Best

    The coverage is the best, best price and the reimbursement is easy and I only have a 10% co-pay on the plan I chose.

    Mentioned in 60 reviews

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    Pets Best - petinsurance - Updated June 2026

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