We have to visit this Petco quite often because they are the only shop that carries our cats' food…read more(Science Diet) and is the closer location to our house. Aside from pet food, they also have a lot of other cat and dog goods - like treats, harnesses, carriers, scratchers, and little outfits (if your pet is one who will wear little clothes). Now can you get many of these things for WAY cheaper online via Chewy or Amazon? Yes, but you would have to wait for it to ship, and put things together yourself for items like cat trees. They also have actual animals for adoption in the shop, like fish and birds. My husband doesn't like to see that when they are in a small cage/tank (he doesn't like zoos either, to be honest). We signed up for the Petco Pals Rewards when we first started shopping there, and we have never been able to use the perks ONCE. Whoever signed us up must have entered my husband's email wrong so he cannot get into the app or account even to cancel it. So we are paying a monthly fee for nothing at this point... The staff is great here, though, and has tried to help us get this sorted out many times (to no avail though). But they do try to give us whatever perks they can when we shop there that we should be getting in the app. But we are supposed to be getting a free bag of cat food after a certain amount purchased that we are not. Bummer. Aside from the Pals Rewards that we are paying for and not able to use, and including the fact that it's the only spot we can get our specific cat food - I will keep shopping at Petco for the foreseeable future to please my kitties!

You can't get any help in this store. I asked for…read moreassistance before there was ever a line at the front register. They ignored me and went to help everyone else. I walked out and didn't buy anything. Too bad because it's a nice store.

Update to previous review: Removing one star due to not-so-great service for the last two times…read moreI've visited. The last time I was there, the gal working upfront at the register, seemed really mad for some reason. She scoffed or huffed and rolled her eyes when I would ask for something or ask a question. It just really seemed like she didn't want to be there. This most recent time, I was only given the shampoo and not the conditioner for the self wash that I ordered. Once I started the wash, I realized that one was missing, but couldn't very well leave my wet dog to go ask. I also thought they might've stopped offering conditioner and maybe they just only had shampoo...When I mentioned it at the front desk, there was no apology or offer of a small discount. Instead, the person at the front said "well, if you would have told us, we probably would've given it to you." Not a huge deal, but it just bugged me the way she spoke to me.

It's not my nature to be disgruntled nor to give low Yelp ratings. However, the last 2 times I took…read moremy multipoo to Pet's Earth, once to Papillion and this time to Bennington, I've had a less than satisfactory experience. Both times I expressed my dissatisfaction after the groom and asked for assistance in fixing the problem. The time at Papillion they offered to groom him at a later date at no cost. I was not able to make it in due to a family move. Next, I took him to the Bennington location and, again, he came out looking like a first day groomer had groomed him. I took him back in today, a week later. The groomer was obviously not happy about having to fix him and said, she didn't have time to bathe him, (that I should have told them I wanted that!) what's more, she didn't really know what more she could do for him. When I asked if she really thought this looked like a dog who had just been groomed a week ago, she defiantly said yes. I was incredulous and tried explaining he was all choppy, he didn't even look like he'd been bathed the last time, nor had his ears been brushed out. The manager tried to be an intermediary, but ultimately took the groomer's side. At which point, I just shook my head and said I'm done and left. I have 4 standard poodles and a multipoo. I think a more courteous congenial attitude toward fixing the problem was in order before losing over $500 every 6 weeks to groom my crew! I was calm, explained what was wrong, and did not get angry. But I was frustrated and stupefied why they couldn't just shape him up and make him look fresh and well groomed. Below are photos from the Papillion location and the Bennington plus a photo of Bijou after a proper grooming. I love supporting small, local businesses. But I can't return here in good faith.

I enjoyed the store. Friendly and helpful people. It's got all you need, clean, well organized;…read morewithout the big box store feel. Nice business and good location. We'll be back.

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nations largest independent pet store with 600 locations and counting, we make shopping local simple.

I happened to be in the area of Pepperwood Plaza and decided to take a better look at the…read morebusinesses around here. We recently celebrated my boyfriend's sister's birthday at Omaha Tap house and saw that there were some great restaurants, bakeries, and small businesses. I knew I needed to come back on a day where I had ample time to check it out. As I was driving into the parking lot I saw Heartland Paws. My boyfriend and I just recently had a conversation about cat food and whether wet or dry food would be best. I decided to hop in and see what kind of wet food they had for cats. Chris greeted me immediately as I walked in and inquired as to what I was looking for. Normally, I try to scope out the place first then ask later. Total in my shell kind of shopper. But Chris shared substantial information about the dog and cat food he carries that I realized there's more brands out there that I hadn't heard of before. I'm all about supporting small businesses and businesses that practice mindful, ethical, humane, and environmentally friendly processes; I do my best to support these kinds of businesses as much as possible. I could tell Chris loves animals and pets by the care he takes in choosing the food brands he carries. I decided to grab a few wet rustic blend from Open Farm cat foods for our cat to try with her current dry kibble. I also picked up a couple of Fussie cat formula wet food with goat's milk. On the way out I picked up some peanut butter yogurt treats from a small bakery called Woofables in Coraville IA for our golden retriever. I love that Heartland paws strives to carry both great tasting foods and treats for cats and dogs, but they also support businesses that make it their priority to feed our furry family members the best food for them. I also appreciate that the back area of the store is used for introductions of rescues to new pet parents. I will definitely stop here again for my pet food needs and look forward to sharing this great pet store with more of my pet parent friends!

There are so many facets to modern living, that it's impossible to even become modestly…read moreknowledgeable about some of them. I, like most other American, love my pets. I realized years ago that mass market food brands were likely akin to fast food. So, I did some very topical reading online and decided to get a more expensive grain free food from an online retailer. Fast forward a couple years and I see my pets experiencing persistent allergies and other health maladies. I've considered upgrading to a healthier food after countless commercials on XM radio but every time I went to a website I was left confused about how to proceed. A friend referred me to Heartland Paws claiming that his cats fur was notably softer after just a couple weeks on a new healthier diet that the owner recommended. I'm happy to say that I made a visit to Heartland Paws and I'm so glad I did. The owner took the time to review my pets eating history and correlated that to my explanation of symptoms that my dog and cat had been experiencing. He explained how the food was made, the freshness of the meat, the cooking temperature, and what that does to the nutritional value, and a plan for transitioning my pet to a new healthier diet. Following the suggested plan, my pets are going crazy for this new food. The best part is that it is only marginally more expensive than my previous uneducated diet plan. If it has the promised long term effects of reducing vet visits then this new path forward is a no brainer. I wish I had visited Heartland Paws much sooner, but I am grateful to be taking steps to improve the health and wellbeing of my pets while I still can. Any future pets will undoubtedly be fed "right" from the start, thanks to what I've learned. Definitely go talk to Heartland Paws about your pets diet and see for yourself!

My favorite part of Yelp is finding and sharing small businesses that put that extra heart into…read moretheir store or restaurant. My boyfriend told me about this store when he was shopping around for our newly adopted dog. It's tucked next to a hair care business near TJ Maxx and Bakers on Maple. It's a great location with ample parking. I especially love that it's nearby other stores we would normally frequent so picking up something from Nature dog for our pets makes it easy peasy. What's super cool about this store and other smaller pet stores is they have newly adopted pet kits you can pick up to get you started on your new furbaby journey. I stopped in a couple times in the last two months and each time I walked out happy to have gone there. The staff here are super friendly, helpful, and love sharing their personal experiences of their pets. They have signs on the doors letting you know there are cats out which is super cute to walk in and see them playing or sleeping. As you enter they have a shelf right when you walk in with some sale or discounted items for you to check out. I like that it's in a spot you can easily see and peruse through. They have a variety of pet items but not too many different items where it becomes overwhelming. They have a shelf with dog and cat grooming items and care items. It was nice to see different products that are eco friendly and care specific as well. I was equally pleased to see toys that range from handmade, wood, rubber, plush and plastic. They also have a good handful of enrichment type of toys. For example, puzzles, cat toys that are interactive, and a variety of dog toys you can hide treats in. I appreciate that this store is small enough to take your time and consider the different products. I also enjoy being able to see different food and treat brands for both cats and dogs. They have several name brands I'm familiar with and brands we currently feed our pets too. If you're on the fence as to whether or not to check out a smaller pet store I highly suggest you give Nature dog a try. They have cat and dog foods that range from kibble, freeze dried, frozen and treats in those forms as well. I love Nature Dog and am so thankful it's a pretty easy drive from our house!

amazing local pet store with a great selection of natural options. i was looking for a place for…read morecat food instead of big grocery, and nature dog is perfect. the lady helped with a change to a healthier diet and my cat is loving the new kibble and wet food. highly recommend!

I love walking in here and seeing all their pets for sale. They have pretty unique birds and full…read morebreed puppies that are easy to fall in love with and hard to walk away from!

Animal abusers I saw into a back room and they had these…read moremice and rats and small fish tanks with nothing in there but bedding and maybe food or a water bottle. 20 adult rats in a tank less than 5 gallons. Horrendous hope the owners go to jail

They carry my fur babies favorite treats! They are so friendly and helpful..they welcome our…read morefavorite dog rescue Meet and Greets! We wouldn't go anywhere else! Thank you for your kindness and personal touch!

Tiburon location provides great service by ordering very healthy cat food that I find on Amazon. We…read moreonly feed our Kiwi the highest quality cat food that's closest to eating whole foods devoid of meals, grains, or byproducts & higher in protein. Mary is SO knowledgeable, helpful, kind, & courteous. I always look forward to seeing her & her kitty Tofu. He's so smart & energetic. What a personality. I did notice that the Smitten's price has gone up.