When a beloved and loyal companion passes from this life, you want to be treated with kindness and…read morecompassion, and to have your pet's remains treated with respect. The Pet Heaven Funeral Home scored high marks for both when we lost our sweet cat of 17 years. Did not feel hurried, or pressured to buy anything. We were listened to and supported in our grief. Overall, we had a quality experience here. Would highly recommend.

I highly recommend this service! They are understanding and offered comfort in our worse time. They…read morepicked up our dog from the vet and took him to Pet Haven and gave us time to bring our other pets to say goodbye.Arrangements were all included in one reasonable price. Many upgrades available, but we stayed with cremation alone, came in a white tin covered in paw prints. They run ad in the newspaper obituary his first name and our last. It was like working with family.

We recently visited our Shana today. She was buried in 1994. Upon entering the property it seemed…read moreto be in degraded condition. It's been 10-20 years since we last visited and have been out of state only to find out that there is new management. I have some recommendations. Please clean up around the grave markers. Our Shana was completely buried in mud and grass. Repave the entrance and more directions are needed. I wish the new owners well. More and more people nowadays treat their fur babies as family. Thank you for assisting us in the location of our deceased furry baby.

I've had 2 beloved pets cremated at Pine Rest. The people there were very professional and…read moresympathetic. At a particularly difficult time for my family, they don't d something that made it a little easier.

Can not say enough about how well this funeral home help in our time of grief. From the very first…read morecontact everyone one was nothing less than gracious and helping. We had absolutely no idea on what to do or how to proceed in this trying time. We were helped through every step. All steps were our decisions after all options and ideas were gone over and discussed. There was no pushing or hurrying the process nor us to make decisions. If you should find yourself in a similar situation and in need of advise and or help with a funeral, you can be sure to find great help here from these wonderful people.

From the owner: Welcome to the Christopher Mitchell Funeral Homes. Since 1957, we have provided the residents of…read moreOrleans County with the very finest in personal and honest care. Our unwavering commitment is the foundation of our heritage of service, and it is a tradition we proudly share with our families.

I've had the misfortune of saying goodbye to two other dogs prior to using Pet Passages. They made…read morethis difficult experience so comforting. I can see the care they put into taking care of my dog's cremation. I've included a picture of the beautiful urn they gave us for my dog, Canela. They also gave us a paw print and a nose print as well as seeds in the shape of a heart that we can plant later in Canela's memory. I'm honestly blown away

Thank you so much for the beautiful job memorializing my dog Coby. I love the print of his paw and…read morehis nose along with the card and sweet poem. He came back to me beautifully wrapped with his name engraved on the quality box. It was worth every penny to have him cremated in such a dignified way. I totally recommend Pet Passages when it is time for your fur baby to cross the rainbow bridge.

Saved our Bernese Mountain Dog!…read more I cannot say enough about our wonderful experience with Green Acres. We frantically brought our very sick dog in to be seen, and they quickly diagnosed a bowel obstruction. They presented us with our options! Sable had successful surgery a few hours later! We are so grateful that they saved her life. They took amazing care of her. We were also very pleased with the way they interacted with us through the ordeal. We are very grateful!!! Thank you for your expertise Dr Bernat, as well as the wonderful vet techs and support staff. You are sooo appreciated! ....The Hosken Family (We did not know if Sable would get through this. We are so lucky to have had a happy ending. I felt compelled to write this because if it had turned out differently, we would still be so grateful for the overall compassionate care and skilled efforts of all involved)

The first time I took my 8week old puppy there he was very sick the vet told me based on his labs…read more I was told they didn't know what was wrong but he needed a lot testing to rule out diseases they thought he may of had. after four days at Green acres hospital and a nearly $5000.00 bill. I was Able to bring him home with no official diagnosis other than worms. They treated him for worms!!! That's what I paid $5000.00 for!! Wait it gets better. After I take him home they tell me he's eating again and sent home some of the food they were giving him and said if he's not eating to call them. Well he was not. I called the Vet asked for an appetite stimulant that I was suppose to get when he was discharged, but did not. I called in the morning they told me to bring him back in. I thought he was better, why is he still not eating like they said he was? I went home early to take my son to an appt. Checked on the puppy and noticed he was sleeping. I called him but no response. I shook him slightly and still noting. I picked him up and his eyes tolled in the back of his head. He was dying, unresponsive. I ran to my truck with him in my hand and drove so fast to the Vet only five minutes away. Screaming at them that he's dying. They took him started wking on him. Meanwhile I'm in disbelief. They come out telling me his blood sugar is 55 and body temp 84. He needs to go back to the hospital. I'm confused overwhelmed, vulnerable and very emotional. "Ok " I said. They stabilized him and I drove him back to Green acres. They tell me they have to put together a plan of care and they'll be right out. I'm waiting , scared, that he will die, I have a huge vet bill I don't even know how I'm paying back , and he's still not out of the woods! They come out and give me a paper with a plan of care , but also another enormous amount of money at the bottom .. $5700.00!! WTF I just paid $5000.and he's still sick ! I'm now at their mercy and they know it! They took complete advantage of me! Needless to say I signed the sheet and kissed him telling him I'd be back to get him soon. I really didn't know if that would happen. But I needed to be optimistic! I went home and waited. Anticipating the worst case Scenario. I prepared myself for his death and the bill I was facing instead of the happy joyful summer days I was suppose to have with a new puppy. Five hours later I get a call from the Dr. she told me she was a GI specialist that worked there and was assigned to my puppy. She said that my puppy had a TAPE WORM . That he must have had it when we got him from the farm and it was hatching and the larvae was eating all his nutrients and blocking his bowels from moving waste that's why he only had a small BM that was liquid stool in the week we had him. . I told her that the other GI Dr. couldn't identify what he had from the nasal gastric tube she pulled out of him and saw the parasites on it? That it took him nearly ding and a nearly $12 000.00 vet bill all for a tape worm???? She said she couldn't speak on behave of the other Dr. but my puppy should be better in two days as long as he starts eating. They were starting him on Drontal a broad spectrum dewormer that kills nearly every worm a dog can get. They took advantage of me and didn't care, or give a RATS ass about my ability to pay! NEVER go there! You will be broke! I'm still paying that bill Plus interest on my credit card.. My puppy is now a year old last month and he is great! But the expense was pure greed, and corporate GAIN!!

I was able to call day of and they were able to give me an appointment just a couple hrs later. I…read morereally appreciated that they didn't try to upsell me or push anything on me. I had reviewed options on their website so I asked for what I thought was best and they trusted that I knew me best. They have a little area to sit with your pet. They attach a little metal ID tag that stays with your pet, I asked if I could be present when they attached it and they were very accommodating. Overall very respectful staff, I do wish the environment was a little cleaner and maybe brighter? I know we're grieving but it felt dark and dingy and kind of dirty. They have a little soft bed area where you could lay your pet and say final goodbyes but there was fur on the blanket and just gave vibes that many animals had been laid there. I would have really appreciated it if it felt cleaner. Like can we change out the towel with each person? I can't imagine that's asking too much? They did have the best prices that I found when looking online if you want to receive the ashes back. Lollipop had the best price if you were leaning towards a group cremation and not receiving ashes back. Their price includes an ink paw print and they put the ashes in a little wooden box. I would definitely consider them again if I was in need of this service in the future.

I'm deeply grateful to Rochester Emergency Veterinary Services, especially Amber, and Pets at Peace…read morefor their empathetic care, which helped make the loss of my German Shepherd Jaeger slightly more manageable. Their compassion is a testament to the impact kindness can have during difficult times, and I wholeheartedly recommend Pets at Peace to anyone facing end-of-life decisions for their beloved pets.

I highly recommend Rush inter Pet They are very caring people unfortunately have had to use them…read moreseveral times, and every time they have gone out of there way to make a difficult time easier.

There does exist a few good people out there, who truly care, Polly is one of them; she is an angel…read moreon earth. Polly spent hours of her precious time consoling me. I highly recommend Rush Inter Pet. Prices were reasonable too, if that's your main concern. But for me, it was more about the compassion and care that I received, all at no charge. I'm grateful that I was led here.