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    Petsadena Animal Hospital

    4.1 (389 reviews)
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    Services - Petsadena Animal Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Petsadena Animal Hospital Photos

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    Recommended Reviews - Petsadena Animal Hospital

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    Exam room with a cat
    Brigitte S.

    I've been coming to Petsadena since 2020, when I brought my cat to Pasadena from New Orleans. I chose them because they offered a myriad of fancy services and I thought that would translate to impeccable care. Overall, I've had a positive experience with them. There was a few years where they were constantly losing veterinarians and the wait times were long but honestly the last year or two has been very stable. Parking is very limited so I like to get there a little early to get a spot. I make appointments online but I've been able to get same-day appointments on the phone with no extra cost when an urgent matter arises. The staff is usually pretty nice and they've gotten way more efficient with the overall appointment. When you have an appointment you'll fill out a form online asking basic questions about why you're bringing the pet and it captures their diet. However, they ask you the same questions again when you do the intake so I'm not sure why we fill it out before. When the vet tech summons you, you'll take your dog to the scale before going to your room or if you have a cat they'll go to the room and then you put the cat on the table scale. I really like the price transparency at the end of the appointment, it's nice to not be surprised at checkout. They also only charge you out after the vet techs have done the procedure. Sometimes my cat can only tolerate one of the three recommendations so I'll only be charged for the one they complete (and have to come back for the others) but I like that they respect my girls' comfort! I would recommend this place, though I do have pet insurance so the costs aren't as prohibitive to me.

    Our Heidi.  Our love.
    Trisha M.

    We brought our dog Heidi to Petsadena Animal Hospital during the pandemic, and from our very first visit, we knew she was in good hands. Dr. Reyna was her regular vet, and in her final weeks, she was also cared for by Dr. Ye and Dr. Goo. Every one of them treated Heidi--and us--with patience, compassion, and honesty. The front desk team is always friendly and welcoming. We never once felt like anyone was trying to upsell or take advantage of our love for our dog (unlike past experiences at VCA). Instead, we felt supported, understood, and respected. They helped us navigate many ups and downs with Heidi's health, and in the end, they gave us grace when we needed it most. Thank you, Petsadena, for walking alongside us with such heart. We'll always be grateful.

    Gabriela M.

    We trust Petsadena and we are very pleased with their service. Everyone is always friendly, caring and professional. What I appreciated most is the care presented to Zoe.

    Cone of shame while waiting to heal
    Rhea M.

    Didn't read any reviews before coming here and glad I didn't because seems like a lot of the new negative reviews are unfair. Most vet offices in pasadena are extremely expensive because of the area. Pet insurance unfortunately isn't amazing and animals can't talk so vets usually have to order a range of tests to be safe. I saw doctor Goo and she was great. I just recently adopted my dog and was coming in after she started limping. Making an appointment online was easy. My old vet in another neighborhood didn't ask for a deposit for a first appointment, but this and the other vet's office I called both did so seems to be the norm here. Dr Goo is very knowledgeable and personable. My dog felt very comfortable with her and Dr Goo was so thorough in her examination. She answered all my questions and has a very kind demeanor. My dog also really liked her too so always a good sign. She did lay out every possible issue with my dog's sudden onset of limping (ranging from most likely: injury to least likely: cancer), but ordered tests appropriately (she said she'd only test for cancer if the medication prescribed didn't improve the limp). So be ready to hear all possibilities! Also the vet techs and front desk are all lovely and proactive with their help. My dog is leash reactive around other dogs and there's no judgement there. They've also shared updates on my dog when signing me out after Dr Goo is done. Only reason I took off a star is it seems like the vets/staff are stretched thin. Dr Goo spent plenty of time with me, but she mentioned wanting to prescribe antibiotics at our first visit. She might've forgot or forgot to tell me that she wanted to monitor how the pain medication helped with my dog's limp, but it wasn't communicated and I ended up making a second appointment to flag the issue. They also wanted to make a cone for my dog before we left, but didn't have it ready so I told them it was okay because I had one at home (i was wrong and didn't so I had to go back lol). It was partially on me for not double checking with the vet/vet techs in the described incidents above, but when you're nervous about your dog, it's hard to remember. Overall, relatively minor, but a little painful for the wallet so learn from me and double check! Parking is a pain especially if you go during peak hours. I try to go early in the morning to avoid it, but the staff does try to help with parking (I had to move my car for someone else to be able to leave thanks to a staff person facilitating it). But be warned to give yourself time to find parking especially if the good spots in the tiny lot are taken. I do like this vet and the care I've received in my past 3 visits so while I live here, I'll keep going. If budget is a bigger worry than convenience, it might be worthwhile to find a vet deeper in the suburbs. In terms of care, I am deeply satisfied.

    Totally unnecessary and disregarded any sort of care for my dog. I wouldn't recommend Petsadena if you care about your pet.

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    30 days ago

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    Dr. Evelyn S.

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    4 months ago

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    4 months ago

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    4 months ago

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    5 months ago

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    1 year ago

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    6 months ago

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    2 months ago

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    8 months ago

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    4 months ago

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    4 months ago

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    2 years ago

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    5 months ago

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    7 months ago

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    1 year ago

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    9 months ago

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    2 years ago

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    11 months ago

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    1 year ago

    We had to put a little girl down...the staff was amazing and didn't rush the process. They made a sad situation a lot easier.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    the best vet--very expensive but worth it. Staff is so kind, facilities really clean, and so kind to my very anxious dog

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    3 years ago

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    1 year ago

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    2 years ago

    Everybody, from the front desk to the vet techs to the vet, is amazing! Super friendly, caring, and knowledgeable!

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    Petsadena Animal Hospital Reviews in Other Languages

    Ask the Community - Petsadena Animal Hospital

    Is this vet taking new pets?

    Yes definitely and very quick/easy to get in! I worked at a veterinary emergency clinic for years and would refer people for this very reason. My roommate recently took her cat in and got an appointment within a few days :)

    What is the exam price? Looking for a new vet that's closer to my home.

    I just checked my invoice and wellness exam is 72.00. It is a very thorough and complete exam.

    Do you guys take in exotic animals ..rabbits?

    Hello Nga, Thank you for your interest in our hospital, however unfortunately we currently do not treat exotics. We only treat canines & felines at our facility.

    View All 7 Questions

    Review Highlights - Petsadena Animal Hospital

    Evelyn for years , she is knowledgeable, caring and took the time to answer all of my questions thoroughly.

    Mentioned in 85 reviews

    Read more highlights

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    Pasadena Pets Veterinary Hospital

    Pasadena Pets Veterinary Hospital

    4.3
    (472 reviews)

    Christine and Dr. Anna were great to work with - unfortunately, my review stems from a horrible…read moreinteraction I had with Rosey. Everything during our appointment went well. I paid at the end, the receptionist called the team to confirm nothing else was needed on my end, then I left. The next day, I was notified that they forgot to charge me an additional fee from USDA, and was told that had I responded to Rosey's messages prior to our appointment "I would have known that". I triple checked our text chain, phone log, emails, and even PetDesk - none of which have anything from Rosey before our appointment on 3/3. Naturally, I questioned the additional charge (there was already a USDA fee that I paid for on the original invoice) and mentioned that I had no correspondence from Rosey leading up to the appointment. I received such a condescending and accusatory email back from her and was essentially told she would not help me in the future. I'm still waiting to connect with management and share screenshots showing that Rosey never reached out to me before our appointment. I completely understand that mistakes happen and I would have been fine to pay the additional fee. However, I don't stand for gaslighting and false accusations.

    Extremely unwelcoming & unprofessional lacks good leadership…read more We are part of the Pasadena community and were hoping to establish care for our dog at this clinic. Unfortunately, our experience left a very poor & unprofessional first impression. AFTER ALL WE ARE PAYING FOR A SERVICE!! Upon arrival, we encountered a sign at the front desk that was extremely condescending and immediately gave the impression of a business more interested in enforcing rules than treating patients with respect. There is a 10-minute grace period that is not clearly communicated beforehand, and if you are even slightly late, the clinic threatens to cancel your appointment and charge a late fee. We were only about five minutes late due to a long line and parking delays, yet we were told our appointment was canceled and a late fee would be applied. The staff at the front desk were dismissive and RUDE AF!!!! , particularly one woman who seemed to enjoy asserting power over patients. She even hung up abruptly on a caller saying, "I'll call you back, I'm busy." When we requested to speak to the manager, the response was only slightly better, still condescending, and we were reprimanded for explaining the situation. It felt very much like being treated as children rather than valued clients. For a clinic that presumably cares for animals, this lack of empathy, patience, and basic courtesy was courtesy was shocking. If you're treating your HIGH PAYING CLIENTS THIS BAD!? HOW ARE YOU TREATING OUR BELOVED ANIMALS? YIKES. The behavior at the front desk, combined with the aggressive sign, makes it very difficult to feel comfortable or welcome. We hope the owners and doctor are made aware of this, as staff attitude can seriously affect a clinic's reputation and patient loyalty. We are reconsidering whether to continue using this clinic and strongly encourage owners particularly more than poor management to retrain front desk staff on professionalism and compassion. Patients who spend significant amounts on pet care deserve to be treated with respect and understanding (especially during their first visit) Once this behavior is put on social platforms such as Yelp, Google. Even tik tok you will suffer greatly by allowing your front desk to abuse your clientele? What an absolute embarrassment. Take your disgusting signs down before you go viral.

    Modern Animal Pasadena

    Modern Animal Pasadena

    4.4
    (217 reviews)

    I've visited Modern Animal in Pasadena a few times now. When I was about to get my puppy I was…read moreresearching where I should go to and came across great reviews from here. I took a chance on this place for my puppy's care and I absolutely love this place! So modern, just like the name! So far I've seen different veterinarians for each visit, but everyone is amazing! You can tell they actually care about animals. So far I had nothing but wonderful interactions with all staff members. I never had to wait too long either. During my first visit Lin took care of me and my puppy. I was pretty nervous and new to everything. I appreciate her walking me through it all. Dr. Kang is knowledgeable and so nice to my puppy. Dr. Youn is attentive and also own the same breed as my puppy! I highly recommend that you download the app. You can access your upcoming appointments, chats with the team members, vaccination records and after care summary. I didn't even have to take my own notes. Their notes are detailed! Parking in the back available. There's only 7 spots. There is another parking lot nearby but you'll have to pay for that. They offer 3 types of memberships. After talking to my pet insurance, I've decided to go for All Access $199/year for my puppy. This option is great due to unlimited visits with no exam fee, preferred access to sick urgent care when fully booked, and 24/7 virtual care including chat, phone & video. They also offer nail trim for $30. More expensive than other places, but they do offer it. Overall, love this place! Highly recommend!

    My pup with a heart murmur was in respiratory distress and I was concerned he was going into…read morecongestive heart failure... Dr. Kang and Janette were professional, compassionate and experienced in assessing and treating Milo. They made appropriate treatment recommendations and were comforting in our time of need. We had the difficult conversation of humane euthanasia. Dr. Kang presented her findings and guided my husband and I in our decision making. Thank you Janette for getting us in on short notice. Janette and Dr. Kang were so kind in the care they provided to Milo and me.

    Vet Villa Animal Hospital

    Vet Villa Animal Hospital

    4.1
    (462 reviews)

    Excelente servicio. Me sentí muy bien atendida y mi mascota recibió un cuidado increíble. Estoy muy…read moresatisfecha y realmente happy con la experiencia. Gracias por su dedicación. The staff was very kind and professional. My pet received excellent care and I'm very happy with the experience.

    We took our 2 dogs to Vet Villa for over 3 years for both routine and acute medical issues. So I…read morecan speak extensively to the quality of care provided over time. Some of the vets are good, others not so much. We finally decided to switch to a new practice after experiencing enough errors and lapses in care to realize our dogs are not safe receiving care at Vet Villa. I strongly recommend avoiding Vet Villa. 1) Vet Villa prescribed Carprofen flavored tablets to our dog for a painful condition. We were not instructed to keep the bottle far out of reach. The dog found the pill bottle, chewed through the plastic, ate all the pills and suffered an accidental overdose. This led to 2 emergency vet visits, gastrointestinal toxicity that kept us up all night for 5 nights, and large out of pocket costs. But we are glad our dog is still alive. The emergency vet told us they always counsel pet parents to keep this medication bottle far away from the pet, and that they have seen multiple similar overdoses. Vet Villa did not acknowledge my feedback to change their counseling practices to prevent this from happening to others in the future. 2) A skin biopsy was performed in a completely inappropriate fashion by a veterinarian who acted as if she had never evaluated a skin lesion before. I can speak to this because I am a practicing dermatologist. The vet's approach as she examined reminded me of a first year medical student evaluating a condition for the first time. I did not contradict the vet's recommendation and gave it a chance. After all, I am a human doctor, what do I know about veterinary care. As expected, the results returned inconclusive due to the incorrect sampling method. The out of pocket cost was significant. 3) Bloodwork was lost and had to be re-drawn -- no explanation for why it was lost. 4) The practice's own pharmacy does not share prescription records with the office. I was asked in a very accusatory way to provide proof of a prescription that had been continuously refilled by Vet Villa using their own pharmacy for several years.

    Animal Medical Hospital of Pasadena

    Animal Medical Hospital of Pasadena

    4.1
    (222 reviews)

    I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

    After the nonchalant response I received, I have decided to update this with a full account of my…read moreexperience. I would steer clear of this vet at all costs. They are not my personal vet, and will never be. They serviced dogs that I fostered through a reputable agency. The animal that I brought in was a hospice foster that was in my home for over a year, and I was told I could hold her while she was euthanized. The rescue had called ahead with the details and I gave them the dog, but they then ignored me for two hours. The receptionist was extremely rude and condescending and would not let me talk to anyone about the situation. I begged for two hours to talk to the vet, and she kept treating me like I was wasting her time. In the meantime, my foster was in a crate in the back of the building. I finally got to talk to a vet on the phone after the two-hour wait, and she told me "Ok, we'll put her to sleep"!! I was agonized and told her that I was supposed to be with the dog during this process. At this point, I had been weeping for two hours and just wanted to hold my foster. Another 45 minutes went by, and I was told to meet them outside the back of the building. While I was sitting there, I could hear employees in the back room laughing and making fun of clients. Rats were running back and forth across the fence. It was dark when the process finally happened, and I was able to go home. It was absolutely the worst experience at a veterinary hospital in my years of fostering. I wrote a letter detailing the ordeal to the vet manager. An apology was issued to the rescue, but never to me. Having to euthanize a pet is a devastating experience. They made it ten times worse than it had to be. My heart goes out to anyone who has been treated like this by this hospital

    VCA A Breed Apart Animal Hospital

    VCA A Breed Apart Animal Hospital

    3.9
    (278 reviews)

    Over that past several years I have had the pleasure of meeting Dr. Hajar and Dr. Alumzedeh and all…read morethe assistants. They took great care of my dog. After almost 17 years it was time to allow my Ninja external rest. I was treated so kindly, and with so much love. I could not let another day go by and not share this with the pet owner community. I was a wreck when I left but I knew it was the right thing. I knew I did not want my dog to suffer. A few days later in the mail I received a beautiful sympathy card with the entire teams personal messages. God bless this staff and the two Doctors I was privileged to have care for my dog over the years. My heart is breaking but they all gave me comfort ‍

    VCA was offering a free first exam so I called to book, I specifically made sure it was okay that I…read morehave a rabbit and can still use the coupon. Today AFTER DRIVING ALL THE WAY FROM SANTA CLARITA I came in for them to tell me they don't accept the coupon for exotics and I'll have to pay $172 for the exam fee?? I told them the time I called and date and that I was specifically told this and 1) wouldn't have made my rabbit sit through this car ride while sick and 2) wouldn't have driven all this way myself for NO REASON they then argued with me that their prices are comparable to other places, he now has an appointment with another vet for a $70 exam fee so... waste of my time, horrible communication, they should've called me to confirm and tell me this beforehand or never lied in the first place.

    Petsadena Animal Hospital - vet - Updated June 2026

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