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    PetSmart

    2.5 (51 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Lloyd and Monkey , I'm sure they did something I will find the remnants of later.
    Marci N.

    I can not speak to grooming practices, as I have cats and I would not subject anyone to grooming them because they are horribly spoiled. That being said, they like certain toys and as they rip them apart and choose not to play with alternative choices, I am always looking for replacement toys. Lots of choices for cat toys, and wet food, treats and other items I need so there is not a mutiny. My husband cannot understand how two rescue cats that cost 150.00 a piece are in charge of our house and yet it is true. Toys end up in the water bowls , the toilet the shower or lost in a black hole never to be found along with my bath scrunchie, several socks and who knows what else. So if I have selection, decent prices and help locating things if I need it, I am eternally grateful.

    Penny!

    I've been getting coupons for grooming which includes nail trimming. The smartest thing I've done is to stop doing it myself! My chihuahua Penny hates it! The groomers here put her at ease somehow! When I pick her up not only does she smell great from her bath she sheds less even as a short haired chihuahua and her nails are done! She's a happy girl prancing out of the store and I am happy as well!

    Ari M.

    Pet Smart Grooming is now run by children who treat you and your pets terribly. They have zero customer service skills and unnecessary attitudes. They make it very clear they don't like their jobs, people or even the animals. KJ and Daisy are the worst of them so if you don't want your dogs to be traumatized, especially for their first puppy grooming like I was about to do, take them else where. I spoke with a manager and he said "sorry, I'll talk to them." Right! Way to take care of the customer! What a disappointment!

    Sccy after groomers 12/20/21
    Lynda L.

    Wish I could give zero stars. I have given PetSmart Grooming in Cape Coral several chances as I have had several minor issues in the past however today was the last time. My goldendoodle went in for grooming. Prior to leaving her a groomer looked at her and told my husband she had matting around her ears and some on her chest however it wasn't bad and they could work with her. My husband just asked to leave her hair as long as possible and was told it shouldn't be a problem. A few hours later Petsmart called and let us know our dogs were ready to be picked up, no mention of any issues. My husband picked up our 2 dogs and our goldendoodle Sccy was completly shaved, very uneven with some parts higher and others shorter expecially on her face plus the tip of her tail still has full fur but the rest of the tail shaven almost bald, very odd. Her last appoinment with the same groomer was less then 1 month ago, no reason they should need to shave her and if they did a courtesy call would have been appreciated. It seems to me that they were too busy with the holiday rush to take the time and properly groom our dogs. Carmin G groomed both dogs in the same time it normally takes when we take only one of our dogs for grooming, which I guess should have been a red flag. I called to speak with the grooming manager (believe her name was Arial but not 100%) to find out why she was shaved and why no one bothered to let us know. Not to mention my dogs face being uneven and odd tail left half shaved and half full hair. The manager was very derogatory toward me, basically blaming my husband. I tried to discuss the issues with her however she was very rude, actually sounded like she was laughing on the other end of the phone. I then requested to be removed from their system as I would never been using them again not just due to how Sccy was groomed but mainly due to the managers attitude toward the situation. She told me she was more then happy to do so, being flip and rude. Within 5 minutes the grooming manager already locked my account, guess it was easier to lock and account and loose clients then be proactive and call a client to ask permission or inform regarding changes to Sccy's grooming. I did call back to find out why Sccy's tail was left half shaved/half full and to question the uneveness of her face and body as I was never able to ask during my first call. The manager was not available, I spoke with Megan. Megan was very nice and informative and I did appreciate her efforts in explaining the reason for leaving the tail half shaved. She offered for us to bring Sccy in and fix if we didn't like the the look, I never got to discuss the uneven shave as she was willing for us to come in and have Sccy's cut fixed. It was nice to have someone explain and sincerely try to help. Mistakes happen, miscommunication happens as well and all the manager needed to do was have a little compasion and try to help. If it would change my mind on taking my dogs back or not I am not sure, but it would not have left me so upset with PetSmart Grooming and determined never to go back from grooming or shopping in general. I did try to reach out to the stores general manager to discuss this issue, mainly how the grooming manager had acted as nothing he could do regarding Sccy's appearance. The manager was not available, however the person I did speak with at the main store was very professional and would let the manager Branddon know about the call.

    Whitney Mae H.

    I purchased a sweet little hamster from here a couple of weeks ago and Erin was especially helpful. She had great advice about which hammy to choose, how to bond with her, what she should eat, and plenty of other great info. The hamster -that I have since named Cambria- is doing very well at home. I would definitely come to this clean, professional store again and more specifically see Erin again.

    If I could give zero stars I would. We recently moved to Cape Coral and had not had time to locate a new groomer for our dog. Since we used Banfield, we thought we'd give the grooming salon a try. Brought our little 20lb Wire Fox Terrier in December for a full groom. Picked him up a few hours later, paid and went on our way. Fast forward to February, we went online and made an appointment for the same thing. 10 minutes later we get a call telling us that our dog has been placed on a list for being aggressive and cannot be groomed at PetSmart. None of them! Not just that location. He's been banned from all PetSmart salons. Seriously?? He's a 20lb very friendly dog. He's 2 and has been getting groomed since he was 12 weeks old. No groomer has ever had a problem with him! This is what you get with inexperienced groomers who are apparently unable to handle small dogs. My biggest issue with this is that they didn't even bother to tell us and why ban him from all locations?? I will never enter another PetSmart or Banfield again. We ended up finding a new groomer a few days later who did an amazing job on our boy and said he was a complete sweetheart and gave her no trouble at all! Picture of the ferocious beast included.

    Tiffany B.

    The store is organized, not the most hygienic (the floors needed to be mopped), and the staff was fairly decent. The only problem I had with the store was the cashier. She was a bit rude and kind of obnoxious. I don't know if she was trying to be funny or if she was just having a bad day but I was not amused. I actually think it was more ignorance than anything. Long story short, she made fun of my brother for a question he was asking, had a bit of an attitude with my Mom when she was trying to give our phone number for rewards points, and kept making side comments that were supposed to be funny. She ended up just making our visit awkward and uncomfortable. The rest of the staff was nice but there was very few of them and like I said, the place wasn't the most clean.

    We have 3 small puppies. Meghan grooms all of them. She's kind, courteous, gentle. Would highly recommend her services.

    My German Shepard

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    9 years ago

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    7 years ago

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    8 years ago

    Megan from grooming is so sweet. She genuinely cares for my pup. Thank you for caring about your customers.

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    10 years ago

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    15 years ago

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    10 years ago

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    11 years ago

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    11 years ago

    Rude cashier, & they couldn't keep the few tanks they had clean, which had plenty of dead fish in them.

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    10 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I've been getting coupons for grooming which includes nail trimming.

    Mentioned in 2 reviews

    Read more highlights

    Suncoast K9 Academy

    Suncoast K9 Academy

    5.0
    (5 reviews)

    There aren't enough words for how AMAZING this facility is and has been for us!!! We welcomed a new…read morebaby in December. To prepare for this we brought our 3 dogs to be trained in November. When we got them back they went from completely untrained to trained in every way! Door manners, in the car, on the leash, and other basic commands, you name it! They were crazy about food and now they will sit in front of food and wait to eat it when they are told. It's amazing! We then brought them back for a tune up when our son was born. It was awesome knowing they were with people who knew them and loved them. Our dog Charlie ran and jumped in the lake immediately! Happy as can be. A huge shoutout to Derrick! When our son was born 4 weeks early he went out of his way to pick our dogs up when we were stuck at the hospital. He truly loves the dogs and cares about the families. You can tell this is his passion and it shows through his work! Lastly, Anthony has been fantastic to work with throughout too! Due to him and Derrick we will continue bringing our dogs back here when we need boarding knowing they are in the BEST hands. If you're looking for a great training facility with the best people, look no further. You found them!

    The trainers were excellent with our dog & treated him very well! I needed training for myself &…read morethey came out to our home. Our dog was so excited to see them that he covered them with kisses! Cedrik & Anthony are kind & caring trainers & very professional. Highly awarded trainers & can even train dogs to be service dogs. I would highly recommend them! We are so glad we chose them!

    Bark Busters Home Dog Training of Fort Myers

    Bark Busters Home Dog Training of Fort Myers

    4.4
    (20 reviews)

    Life-Changing Dog Training--Seriously!…read more I waited a full month before writing this review because I wanted to be sure the changes we saw weren't just a fluke. Now, I can confidently say: Patrick and the Bark Busters program are nothing short of incredible. If you read nothing else--just know this: Patrick is the real deal. From the moment he stepped into our home, everything started to shift. He gave us tools, guidance, and insight that immediately began to transform our household. And here's the critical takeaway: Patrick will show you the way--but you have to do the work. There's no shortcut, no magic wand. The key is consistency. You'll be amazed at what you and your dog can accomplish with daily, intentional effort. If you're struggling--whether your dog is a puppy or a seasoned adult--pick up the phone and call Patrick. We have two Labrador Retrievers: one is 3 years old, the other just 8 months. We thought our older dog was well-behaved because he was calm... until we learned what calm really means. Meanwhile, our puppy was an adorable whirlwind--jumping, barking at the door, and definitely not ready to meet his older sibling. We knew we needed help, and fast. Enter Patrick. In just minutes, he had us "speaking dog." No gimmicks, no harsh discipline--just firm, clear leadership. Our puppy's behavior began to shift before our eyes. By the end of that first session, we were stunned. We felt more confident. The house felt calmer. The dogs were listening. Now, don't get me wrong--this isn't passive training. There's homework, every single day. In fact, every interaction becomes part of the training. But it's worth it. The results speak for themselves. And Patrick is always just a call or text away for support, clarification, or encouragement. One month in, and we have a completely different experience with our dogs. The puppy and the older dog are now peacefully coexisting--playing, lounging, and even responding calmly to the doorbell. We've established boundaries, learned to lead with confidence, and--maybe most surprisingly--realized our older dog wasn't quite the angel we thought. (Thanks, Patrick, for gently pointing that out in your follow-up visit!) Our new mission: bulletproof recall and calm, confident behavior in public. And thanks to Patrick, we're well on our way. If you're thinking about reaching out--stop thinking and just do it. Bark Busters and Patrick have given us tools that truly work, and a better relationship with our dogs. Whatever challenge you're facing, I honestly believe they can help.

    Stay away from this dog training company! I contacted Bark Busters and set up an initial visit…read more This cost $300 whether or not you decide to use their service. I was scheduled with Patrick at the end of June. Due to their schedule I had to book it a month later. Well, Patrick came to my home. He is a very nice man, who thought he was the end all to training. Okay, I listened, he started out with the owner has to be the alpha dog. He actually said that dogs do not understand when we speak to them all they understand is "BARK". He claims that's how the converse with other dogs and this how we need to converse with them. I disagreed. I could believe this man and how he became a trainer. Anyone who has a dog knows they understand us. Patrick stated all I have to do was say "BARK at a normal voice and if they do not listen to say "BARK!!!" using a deep, strong, loud voice. I continued to disagree with him. Patrick stated we should part ways. I believe I should get my fee of $300 back. Especially since he would not offer their services. Patrick offered to send me some videos to help me with corrective training. I never received them. Oh by the way, Patrick stated he is the number one dog trainer in the area. He has a website don't remember the site but just put in search engine Patrick Dog Busters. I am amazed that this company is still in business and anyone would use them. Hoping they return will my deposit due to how ridiculous the initial visit, what a joke.

    VCA Chiquita Animal Hospital

    VCA Chiquita Animal Hospital

    3.0
    (51 reviews)

    My closest friend is my cat Mo. Moving from the Philadelphia area and his Vet to Cape Coral, Fl…read morewas a big one for Mo. He as 6 years old and for the last 7 he has been under the care of the Doctors and Technicians at the Chiquita Animal Hospital. Besides his yearly exam and shots, he had his teeth cleaned. he has been a happy healthy cat. We schedule our appointment and they take him right on time. He is very comfortable sitting on the steel tray in the waiting room. I think I am more nervous than he is. I don't know how long he will be with me but I am very happy with the care he receives at Chiquita. I love the health exam checklist with its' list of suggestion. Mo receives a birthday card on his birthday and various newsletters throughout the year. He is everything to me. So is Chiquita Animal Hospital Joseph Cutuli Cape Coral, Fl

    The absolute worst clinic you could possibly go to. They will sit there and argue with you while…read moreyour animal is dying in your hands, refusing to do anything to try to help it. I get told by Gross specifically to bring the dying animal here to get help and as soon as I walk through the doors, they just nonstop arguing with me while my animal sat there and died in my hands. The only thing they offered was to euthanize it, They wouldn't even bother trying to hydrate it or see if they could bring it back. It wasn't even dead yet when we walked in the building and they tried to do nothing to help it. So unless you want your animal dead, I highly advise from going to this joke of an animal clinic. They will sit there and laugh in your face as you're crying you're eyes out from your animal dying and then threatened to call the cops on you. All they know how to do in this place is argue. What a joke. Again. Unless you want them to just offer to euthanize your animal and sit there and laugh at you while it dies in your hands then avoid this place at all costs.

    PetSmart - pet_training - Updated July 2026

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